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3.9 from 30 reviews
5 stars
19
4 stars
2
3 stars
3
2 stars
0
1 stars
6
Overall Review of Charleston Health Care Center
differentiator6 reviews mention this
Restaurant-style dining stands out
Dining is a frequent bright spot, with residents describing good meals and plenty of food.
Multiple residents and family members comment on meal quality, including that food is good, there is enough to eat, and the kitchen serves residents at regular meal times. One review also praises restaurant-style dining and the appeal of meals for a family member. A smaller number of reviews describe problems like cold or delayed food service and meals left on carts, which is the main recurring downside tied to dining.
common21 reviews mention this
Caring staff gets most praise
Caregivers and leadership are repeatedly described as caring, responsive, and professional.
Many reviews highlight staff kindness and responsiveness, with residents and families saying questions get answered right away and staff take time to help. Several reviews specifically mention nurses and leadership being available, including medication support and help during daily routines. At the same time, a few reviews take the opposite view, describing disrespect, understaffing, and staff being overwhelmed, so resident experience appears less consistent.
common10 reviews mention this
Cleanliness is a consistent theme
Residents and visitors often describe the facility as clean and well kept.
Cleanliness comes up frequently in positive reviews, including comments about being very clean, having the smell and upkeep families notice, and rooms and common areas being maintained. Landscaping and grounds are also mentioned as well cared for. The main caveat is that at least one review raises serious concerns about building condition and mold.
common5 reviews mention this
Activities keep residents engaged
Activity programming is repeatedly mentioned, from daily activities to resident events.
Several reviews mention lots of activities, planned day trips, and residents being out in common areas for games or television. Families also describe engagement after the community period, including holidays and opportunities to spend time together. A minority of reviews describe declining wellbeing over time, including concerns tied to care needs rather than the existence of activities.
caveat6 reviews mention this
Staffing and care consistency concerns
Some reviews raise serious concerns about staffing levels and day-to-day care consistency.
A recurring negative theme is that residents may not receive timely assistance, with reports of long waits for help, falls, and other issues that appear tied to staffing constraints. Some reviewers also describe medication errors and missed meal assistance, including food being served late or left untended. While many others describe attentive care, these concerns are serious enough that a prospective family would want to ask how daily staffing and response times are handled.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
90 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Christ the Head Missionary Church (0.3 miles)
Church of Christ (0.5 miles)
First Christian Church Disciples Of Christ (0.6 miles)
Saints Peter & Paul Catholic Church (0.7 miles)
Hope Full Gospel Church (0.8 miles)
Indian Hills Christian Church (1 miles)
Bowman Barry Rev & L (1 miles)
Restaurants
Taqueria Y Restaurant Mi Pueblo (0.4 miles)
Bluegrass & Buttercream (0.7 miles)
Plank On Main (0.8 miles)
Cools Bar (0.8 miles)
Copper & Oak (0.8 miles)
Harvey's (0.9 miles)
Papa John's Pizza (1 miles)
Parks
The Songbirds' Picnic Park (0.5 miles)
Transportation
U-Haul (0.7 miles)
Ultimate Thunder Motorcycle and ATV (0.9 miles)
Enterprise Rent-A-Car (1 miles)
Alamo (1 miles)
Enterprise Rent-A-Car (1.8 miles)
Physicians
Danville Surgical Associates (0.7 miles)
Dr. Richard J. Hempel, MD (0.8 miles)
Access Med (0.8 miles)
Family Medicine Clinic (0.8 miles)
Danville Anesthesia Associates (0.8 miles)
Siddiqui Khursheed A MD Psc (0.8 miles)
Ephraim McDowell Pulmonology (0.8 miles)
Pharmacies
CVS Pharmacy (0.7 miles)
Walmart Pharmacy (2.1 miles)
Good Neighbor Pharmacy (2.2 miles)
Good Neighbor Pharmacy (2.2 miles)
Kroger Pharmacy (2.2 miles)
Bluegrass Drug Store (2.3 miles)
Walmart Pharmacy (8.3 miles)
Hospitals
Central Kentucky Surgery Center (0.8 miles)
Ephraim Mc Dowell Hospital (0.8 miles)
Ephraim McDowell Regional Medical Center (1.6 miles)
Charleston Health Care Center on seniors.fyi includes 9 photos including images showing trees, nature, outdoor, living room, windows, outdoor seating, hallway, patio, and more.
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Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
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