Charleston Assisted Living

203 Bruce Ct, Danville, KY 40422

For more information about senior living options: (844) 490-3973

4 from 26 reviews
5 stars
18
4 stars
1
3 stars
1
2 stars
0
1 stars
6

Assisted Living Board and Care Home

Overall Review of Charleston Assisted Living

Pros

  • pro Nancy Smith was an outstanding nurse.
  • pro Landmark is described as the nicest, cleanest, friendliest, and most caring facility around here.
  • pro Ms. Zeznanski is amazing.
  • pro There are friendly faces all around and staff are helpful.
  • pro It is a great place to bring family members, with a super clean facility and great staff.
  • pro The therapy department is amazing.
  • pro The employees are wonderful with charismatic personalities.
  • pro The staff are wonderful and caring, and they promptly answer questions and concerns.
  • pro The team has the residents' and families' best interests at heart.
  • pro New management with great staffing and a caring approach to residents; they treat residents like family.

Cons

  • pro The building is falling apart and moldy.
  • pro Staff are disrespectful and do not care about residents' well-being.
  • pro Residents must wait for help for hours, often in pain.
  • pro An aide was found passed out in a resident's food.
  • pro The facility is severely understaffed and management is nearly nonexistent or unresponsive.
  • pro Personal items get stolen and there have been medication errors.
  • pro Meals are of poor quality and residents go hungry; pest problems are not promptly addressed.

Review

There are mixed memories and conflicting impressions woven through the experiences shared about Landmark of Danville and the Charleston Health Care Center, but one theme threads through them all: caregiving is profoundly important, and the quality of care seems to swing dramatically depending on who is on duty, the level of staffing, and the leadership in place at any given time. One person's family story begins with a painful loss and a long, anxious vigil in a facility that, at times, felt insufficiently responsive to urgent needs. A mother who needed relief from pain could be left waiting for more than two hours, and there was a disturbing moment when an aide was found passed out in the patient's food. In that rough moment, Nancy Smith stood out as an outstanding nurse, a beacon of competence and care in an environment that, at times, could not seem to keep up with demand. The sentiment is clear: when resources and staffing are stretched thin, even the best individuals in the building can be overwhelmed, and the overall experience can suffer.

Alongside those painful, overcrowded moments comes a strong caution: there are reports of disrespectful treatment from some nurses and CNAs, and a sense that the wellbeing of residents is not always given the priority it deserves. In that context, one caregiver - Ms. Zeznanski - stood out as exceptionally capable and compassionate, a reminder that kindness and competence do exist amid strains. Yet the broader message is that not all staff meet that standard every day, and that the inconsistency makes it hard for families to feel confident in leaving a loved one in the facility's care. The tone is not merely critical for the sake of grievance but becomes a call for accountability and reliability when people's health and dignity are on the line.

Another thread in the stories concerns the physical state of the building and the organizational culture behind it. Some reviewers describe the facility as aging, moldy, and in need of substantial upkeep, with at times unsettling problems like personal belongings going missing and even bug issues. There is a pointed critique that management, while sometimes praised for certain accomplishments, does not always translate that praise into tangible improvements in daily living conditions or timely attention to problems. The tension between outward appearances - landscaping, signage, and new features intended to attract families - and the everyday reality inside the halls is palpable. In short, the building's condition and the vibe of management's responsiveness are central to how people judge the facility's capacity to keep residents safe, comfortable, and respected.

Against this backdrop of critique, there is a countervailing and persistent sense of hope and pride: Landmark of Danville is repeatedly described as one of the nicest, cleanest, friendliest, and most caring places around. For many families, the decision to seek care there came after weighing several options, and the conclusion was that Landmark offered a tone, a cleanliness standard, and a level of personal attention that felt like a real improvement over other facilities. One reviewer moved from skepticism about rehab and nursing facilities to finding substantial reassurance in Landmark's overall environment, noting that their father received good help and felt safe in a setting that was, in many ways, above average. The recurring message is that when leadership and staff align around patient-centered care, the facility can become a place of genuine comfort and reliable support for both residents and families.

Across many reviews, there is a continued emphasis on the human elements that make a difference: friendly faces, helpful directions, efficient housekeeping, and a robust program of activities. The sense conveyed is that there are dedicated teams of people - administrators, therapists, aides, and nurses - who are deeply committed to residents' well-being. The therapy department is frequently highlighted as a strong point, alongside a clean environment and a well-run operations ecosystem. There is admiration for management that is accessible and responsive, colleagues who work hard to keep residents engaged, and a culture that, when at its best, feels like a close-knit community caring for one another.

Personal stories from families reinforce the positive messages with vivid, specific memories. Some reviewers recount moments when staff like Ashley and Rachel on duty went above and beyond, ensuring meals arrived on time and that medication administration was punctual and accurate. In these accounts, residents experienced daily stability, with meals prepared fresh for each sitting and a routine that helped them feel settled and valued. The loudest praise often centers on the daily attentiveness of nurses, the comfort of consistent caregiving, and the sense that staff members treat residents with the warmth one would expect from a supportive family. There are also affirmations from relatives who stayed with or lived in Landmark, noting that the staff created a sense of home - where radio tunes for a favorite team or the simple act of sharing a kind word could lift a resident's day.

Yet even among affirmations of quality care, the memories include stark reminders of how fragile that care can be when staffing is thin or management falters. Some reviewers report experiences that are almost the opposite of the glowing portraits: two days of medication mix-ups, residents left sitting in wheelchairs for hours, and a general sense that urgent concerns were met with excuses rather than swift action. In these stories, families describe real harm and fear: patients starving due to meal quality, belongings stolen, pest issues left unaddressed for weeks, and even reports of patients experiencing sores due to insufficient attention. The rhetoric is strong and emotionally charged: these are not abstract critiques but urgent warnings that the institution must be held to a higher standard and that oversight is needed to protect residents' lives and dignity.

Despite these contradictions, several testimonials celebrate the long arc of care that some residents have experienced. Grandmothers and mothers alike have been described as thriving under the attentive hands of compassionate staff, with stories of daily exercise routines, engaging activities, and meals that sustain rather than merely fill. In these reflections, the facility becomes a second home where residents are seen, heard, and valued. The voices converge on a central truth: when the right people are in the right roles, when management listens, and when there is a strong commitment to patient-centered care, Landmark of Danville and its associated Charleston Health Care Center can be powerful places of healing and peace for families during some of their most vulnerable moments. The testimonials are not uniform in tone, but they collectively paint a picture of a place with remarkable strengths and real, sometimes painful, flaws that demand ongoing attention.

In the end, the stories reflect a complex landscape of care, one that offers genuine affection and professional dedication on many days while revealing serious gaps on others. The advocates speak with pride about staff members who show up with kindness and competence, about the therapy teams that keep residents engaged, and about facilities that families come to trust and, in some cases, to love. At the same time, the criticisms insist that there must be more consistent staffing, better adherence to safety and nutrition standards, and transparent, accountable leadership that truly places residents at the center of every decision. The overall impression is that Landmark of Danville and the Charleston Health Care Center have the potential to be truly compassionate environments, but that potential can be realized only through sustained attention to staffing, operations, and the daily lived experiences of those they serve. For families weighing these options, the message is clear: there are bright spots and deeply concerning episodes alike, and a careful, in-person assessment - watching how staff interact with residents, how quickly needs are met, and how the environment feels in practice - remains essential to determining whether this will be a place that offers safety, dignity, and genuine care.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Charleston Assisted Living in Danville, KY is a well-appointed and fully furnished board and care home that offers a range of amenities and care services for seniors. The community features a spacious dining room where residents can enjoy delicious meals prepared by our skilled staff. With a beautiful garden and outdoor space, residents have the opportunity to relax and soak up the fresh air.

Our dedicated housekeeping team ensures that the living environment is always clean and tidy, allowing residents to focus on enjoying their time at Charleston Assisted Living. We also provide move-in coordination to make the transition into our community as smooth as possible.

Residents at Charleston Assisted Living receive personalized assistance with activities of daily living, including bathing, dressing, and transfers. Our compassionate staff also coordinate with health care providers to ensure that all medical needs are met. If required, we can accommodate diabetes diets and other special dietary restrictions.

Transportation arrangement services are available for medical appointments, ensuring that residents can easily access necessary healthcare services. Additionally, we offer transportation options for leisure activities such as visits to nearby cafes, parks, restaurants, theaters, places of worship, and pharmacies.

At Charleston Assisted Living in Danville, KY, we believe in promoting an active lifestyle for our residents. That's why we organize scheduled daily activities to keep them engaged and entertained. With 28 physicians nearby and 5 hospitals in close proximity, residents have peace of mind knowing that quality medical care is readily accessible when needed.

Come experience the comfort and convenience of Charleston Assisted Living – a vibrant community dedicated to providing exceptional care for seniors in Danville, KY.

Nearby Places of Interest

Places of Worship

  • Christ the Head Missionary Church (0.3 miles)
  • Church of Christ (0.5 miles)
  • First Christian Church Disciples Of Christ (0.6 miles)
  • Saints Peter & Paul Catholic Church (0.7 miles)
  • Hope Full Gospel Church (0.8 miles)
  • Indian Hills Christian Church (1 miles)
  • Bowman Barry Rev & L (1 miles)

Restaurants

  • Taqueria Y Restaurant Mi Pueblo (0.4 miles)
  • Bluegrass & Buttercream (0.7 miles)
  • Plank On Main (0.8 miles)
  • Cools Bar (0.8 miles)
  • Copper & Oak (0.8 miles)
  • Harvey's (0.9 miles)
  • Papa John's Pizza (1 miles)

Parks

  • The Songbirds' Picnic Park (0.5 miles)

Transportation

  • U-Haul (0.7 miles)
  • Ultimate Thunder Motorcycle and ATV (0.9 miles)
  • Enterprise Rent-A-Car (1 miles)
  • Alamo (1 miles)
  • Enterprise Rent-A-Car (1.8 miles)

Physicians

  • Danville Surgical Associates (0.7 miles)
  • Dr. Richard J. Hempel, MD (0.8 miles)
  • Access Med (0.8 miles)
  • Family Medicine Clinic (0.8 miles)
  • Danville Anesthesia Associates (0.8 miles)
  • Siddiqui Khursheed A MD Psc (0.8 miles)
  • Ephraim McDowell Pulmonology (0.8 miles)

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • Walmart Pharmacy (2.1 miles)
  • Good Neighbor Pharmacy (2.2 miles)
  • Good Neighbor Pharmacy (2.2 miles)
  • Kroger Pharmacy (2.2 miles)
  • Bluegrass Drug Store (2.3 miles)
  • Walmart Pharmacy (8.3 miles)

Hospitals

  • Central Kentucky Surgery Center (0.8 miles)
  • Ephraim Mc Dowell Hospital (0.8 miles)
  • Ephraim McDowell Regional Medical Center (1.6 miles)
  • Weekend Walk-In Care (1.6 miles)
  • DCI Danville (2.3 miles)

Cafes

  • The Lounge - Centre College (1 miles)
  • Starbucks (2.2 miles)

Theaters

  • Danville Cinemas 8 (2.6 miles)

Frequently Asked Questions

Where is Charleston Assisted Living?

Nearby Communities

Related Resources

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