Caregivers By Linda

Pros

• Caregivers by Linda's staff are described as the sweetest people who truly care about their clients.
• The agency is valued for its reliability in providing a caregiver when the scheduled one is unavailable.
• The owner's personal attendance at a guardianship appointment demonstrated professionalism and genuine concern, reflecting well on the company.
• The service has been great for the reviewer's 83-year-old mother.
• The reviewer would highly recommend Caregivers by Linda to anyone with an elderly loved one.

Cons

• The agency failed to provide caregivers on two days without notice, causing the client to miss work.
• There was minimal apology for these caregiver unavailability incidents.
• A piece of furniture was damaged, and the caregiver covered it up with laundry and did not inform the client.
• Linda was not available to discuss the issue and did not return calls.
• The company is described as a truly terrible place, uptight, and offering poor service.
• They are terrible to employees and offer jobs that do not have adequate hours.
• The head nurse is described as an alcoholic.
• The owner accuses caregivers of neglect for having a shut laptop in the house.

Review

The collection of impressions about Caregivers by Linda's staff presents a picture that is both warm and troubling, run through with stories of genuine kindness and supportive care alongside accounts of serious operational and communication issues. On balance, the testimonials convey that the caregivers themselves are among the best aspects of the service: described as the sweetest people who truly care about their clients, with a sense of dedication that makes them stand out. One reviewer specifically notes how sweet and caring the caregivers are and says they would highly recommend the agency to anyone with an elderly loved one. In another hopeful reflection, the reviewer conveys that caring for their 83-year-old mom has been a positive experience and that the arrangement has felt like a good fit for the family.

A recurring theme in the positive notes is the value of engaging through an agency for reliability. The reviewer who chose Caregivers by Linda because of the agency's responsibility to provide a caregiver even when the scheduled one cannot make it stresses that this was a primary reason for going with an agency rather than a private sitter. In the year and three months of service that followed, there were two days on which no caregiver could be provided and the reviewer had to miss work to stay home with their mother. These incidents were not pre-announced, and the reviewer had to explain the absences to their employer, receiving only a minimal apology in return. The gap between expectation and experience in these instances stands out as a major point of frustration and a potential risk in relying on the agency for continuous care.

Another significant issue centers on a furniture damage incident. The reviewer describes a caregiver causing damage to a piece of furniture and attempting to cover it up by using laundry to obscure the stain. The caregiver did not inform the homeowner, and the incident was not admitted by the staff. When the reviewer tried to address the matter with Linda, the owner allegedly was not available - Andrea stated Linda was "not in the office," though others indicated that Linda was reachable by phone in some cases. Linda did not return calls, according to the reviewer, and the matter left them to manage a charge of approximately $750 for repairs out of pocket, with the bill already paid in a timely manner and appreciation voiced for caregivers who went the extra mile with the mom. The narrative here underscores a breakdown in accountability and effective communication at a critical moment.

There is also a note of professional credibility tied to the owner in a different context. The reviewer mentions that the owner personally attended a guardianship appointment with one of her clients and describes this as a demonstration of professionalism and a level of client-centered concern. This act of direct involvement is portrayed as something that reflected well on the company as a whole and provides a counterpoint to the service reliability concerns raised elsewhere.

In stark contrast to the more nuanced discussions of care and professionalism, another reviewer offers a harsh, negative assessment. This reviewer characterizes the place as "a truly terrible" operation, with strong language about poor service and a negative working environment. They claim that the company is uptight, fails to deliver adequate service, treats employees poorly, and promises hours that aren't actually available. The reviewer also alleges serious misconduct or issues within the staff, including a claim that the head nurse is an alcoholic. They further state that the owner will accuse employees of neglect for something as minor as a shut laptop left in a house, which adds to a portrayal of a stressful and potentially punitive workplace culture.

Taken together, the reviews present a multifaceted, inconsistent picture. On one hand, caregivers are praised for their warmth, genuine care, and the meaningful positive impact they have on elderly clients. On the other hand, there are concrete, troubling reports about scheduling reliability, lack of notice, and a damage incident that was not properly resolved or communicated, compounded by claims of limited accountability and unresponsive management. There is also a distinctly negative critique that points to internal work conditions and management behavior, which, if reflective of broader patterns, could influence both client experiences and staff retention.

For anyone evaluating Caregivers by Linda's staff, the message is one of careful consideration: the agency appears capable of delivering compassionate, attentive caregiving, especially from the caregivers themselves, but there are notable risk areas around scheduling reliability, incident handling, and leadership accessibility. The contrast between positive anecdotes about the caregivers and negative accounts of administration and internal culture suggests that outcomes may be highly dependent on individual staff assignments and day-to-day interactions with the office. Prospective clients might want to inquire specifically about back-up coverage, communication protocols for absences, how property-incidents are handled, and who to contact if the owner or office is unreachable.

This area of Danville, Kentucky offers a variety of amenities and services that may appeal to older adults considering senior living options. With a selection of restaurants ranging from casual dining at Harvey's and Papa John's Pizza to upscale options like Copper & Oak, there are plenty of choices for dining out. Medical facilities such as Eye Associates Of Danville PSC and Ephraim McDowell Regional Medical Center provide convenient access to healthcare services. In addition, pharmacies like CVS and Kroger are nearby for medication needs. Places of worship are also easily accessible for spiritual support and community involvement. Transportation options include rental car services such as Alamo and Enterprise Rent-A-Car, making it easy to get around the area. Overall, this part of Danville offers a mix of conveniences that could make it a comfortable and convenient location for seniors looking to settle down in the area.

Restaurants

• Harvey's (0.1 miles)
• Papa John's Pizza (0.1 miles)
• Copper & Oak (0.1 miles)
• Cools Bar (0.1 miles)
• Plank On Main (0.2 miles)
• Bluegrass & Buttercream (0.2 miles)
• Cheddar's Scratch Kitchen (0.3 miles)

Physicians

• Eye Associates Of Danville PSC (0.1 miles)
• Eye Associates Optical (0.1 miles)
• Danville Radiology Associates (0.1 miles)
• OrthoSpineCenter at Ephraim McDowell Regional Medical Center (0.1 miles)
• Commonwealth Urology (0.1 miles)
• Ephraim McDowell Pulmonology (0.1 miles)
• Siddiqui Khursheed A MD Psc (0.2 miles)

Hospitals

• Ephraim Mc Dowell Hospital (0.1 miles)
• Central Kentucky Surgery Center (0.2 miles)
• DCI Danville (1.6 miles)
• Ephraim McDowell Regional Medical Center (1.7 miles)
• Weekend Walk-In Care (1.7 miles)

Cafes

• The Lounge - Centre College (0.2 miles)
• Starbucks (1.9 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Bluegrass Drug Store (1.5 miles)
• Kroger Pharmacy (1.9 miles)
• Walmart Pharmacy (2.1 miles)
• Good Neighbor Pharmacy (2.1 miles)
• Good Neighbor Pharmacy (2.1 miles)
• Walmart Pharmacy (7.8 miles)

Places of Worship

• Saints Peter & Paul Catholic Church (0.3 miles)
• Vision Church Of Holiness (0.7 miles)
• Church of Christ (0.8 miles)
• Southern Baptist Convention (0.8 miles)
• Grace Pca Church (1.1 miles)
• Centenary United Methodist Church (1.1 miles)
• First Christian Church Disciples Of Christ (1.1 miles)

Transportation

• Alamo (0.4 miles)
• Enterprise Rent-A-Car (0.4 miles)
• Ultimate Thunder Motorcycle and ATV (0.4 miles)
• Enterprise Rent-A-Car (0.9 miles)
• U-Haul (1.2 miles)

Parks

• The Songbirds' Picnic Park (0.8 miles)

Theaters

• Danville Cinemas 8 (1.7 miles)