Woodland Oaks
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1820 Oakview Road, Ashland, KY 41101
For more information about senior living options: (844) 490-3973
The staff always treats residents with kindness, patience, and top-notch skill. The facility is always very clean. The staff keeps residents comfortable by patiently assisting with daily living activities; clothes are laundered promptly, and residents are clean and well dressed. Woodland Oaks provides peace of mind to families knowing residents are well cared for. Woodland Oaks is highly recommended; visitors report that a smile and a hand are available from any department and that loved ones are treated like family. The staff is consistently helpful and nice. The care at Woodland Oaks is unmatched to any other care facility. The CNAs, nursing staff, administrator, business development director, therapy staff, and social worker provide excellent care.
The reviewer states that the night shift neglected the mother and ignored her call light. It is claimed that staff did nothing until a family member intervened. The reviewer reports that the mother suffered a heart attack and was left unattended. A staff member reportedly dismissed the catheter issue and walked away. The facility is described as needing better night-time supervision and management. One reviewer calls the facility one of the worst they've worked at, alleging rude nurses who ignore call lights.Woodland Oaks emerges in these mixed accounts as a place that can feel like a lifeline for some families and a source of grave concern for others. The stories cover a wide range of experiences - from long stretches of compassionate, patient, and professional care to nights and days when family members felt unseen, unheard, or unsafe. Taken together, they paint a facility with real strengths in some units and persistent gaps in others, revealing how big a difference staffing, leadership, and everyday vigilance can make in the lives of residents and their loved ones.
Several families speak with heartfelt gratitude about the core of Woodland Oaks: the people. They describe a culture of kindness, patience, and skill that shines through in the way staff interact with residents. One reviewer recalls that the staff "treat her with kindness, patience, and top notch skill," while another emphasizes that the building is "so clean" and the staff is "fantastic." There are repeated themes of attentive daily living support - help with dressing, feeding, and bathing - paired with prompt laundering of clothes and a sense that a resident's comfort is a priority. In long-term care scenarios, the sentiment of peace of mind is common, with families saying they feel their loved ones are cared for by people who treat them like family. In praise of particular teams, several accounts highlight the therapy staff, CNAs, nursing staff, social workers, and even the Administrator and Business Development Director as going beyond the basics to support recovery and well-being. Phrases like "unmatched care," "genuine concern for my mom's recovery," and "staff are wonderful, helpful, and friendly" appear repeatedly, reinforcing that Woodland Oaks can be a place where compassion and competence coexist.
The positive experiences aren't only about warmth; they also emphasize results. Families recount successful rehabilitation experiences, thoughtful coordination among departments, and a culture of teamwork that makes a real difference in recovery trajectories. In several narratives, residents come away with the sense that their care team will go "above and beyond" to meet needs, and that there is a shared commitment from various groups within the facility - from therapy to nursing to administration - to support the resident's goals. One account specifically highlights how well the team addressed a loved one's recovery after a fall, labeling the care as "incredible" and the staff as "helpful and nice." These stories collectively sketch a Woodland Oaks where excellence is possible and where dedicated professionals can have a lasting, positive impact on a resident's life.
However, a substantial portion of the feedback speaks to serious concerns that go beyond routine complaints. Several reviewers describe nights and days when call lights were ignored or not answered promptly, leaving residents in distress and family members anxious. One poignant account recalls a night when a mother's call light went unanswered and she had to rely on a family member to obtain help, only to suffer complications that included a heart attack; another patient had a catheter tangled and was told dismissively to "pee" rather than assisted. In these stories, the fear is not just about discomfort, but about safety and the possibility that urgent medical needs were not met in a timely way. These experiences are jarring because they contrast so sharply with the facility's stated commitment to patient-centered care.
Other reviews recount situations that raise questions about basic safety and respect. Instances of patients "laid on the floor all night," untreated UTIs, ants in beds and pillows, water left on floors, or paperwork and discharge processes that drag on for hours or days paint a troubling picture. There are mentions of miscommunication about essential devices, such as Trilogy machines, and inaccuracies in follow-up information given to families. Some reviewers describe a broad sense of understaffing, where the pace of responses to call lights is slow and families feel compelled to intervene directly to ensure their loved ones' needs are met. The strongest expressions of concern come with comparisons to neglect, including comments about call lights being ignored "on purpose," and a few pointed statements that question whether the facility should be entrusted with the care of vulnerable people at all.
Another layer of complexity is the variation in experience from shift to shift and department to department. A number of reviewers emphasize that, while some parts of Woodland Oaks shine, others do not, suggesting that the culture of care may be uneven. A few notes reference a Christian-inflected environment and a sense of warmth from staff, while others criticize rude behavior, dismissiveness, and inconsistent follow-through. In one stark account, a former employee characterized Woodland Oaks as "one of the worst facilities" they had worked at and warned against leaving family members there, even going so far as to contrast the experience with care for animals. This range of perspectives underscores how the daily reality of care can be shaped by who is on duty, which department is involved, and how leadership responds to concerns when they arise.
Taken together, these narratives suggest that Woodland Oaks operates as a facility capable of delivering exceptional care in the right circumstances, especially for families who experience the staff's kindness, cleanliness, and coordinated rehabilitation efforts. Yet the same collection of stories highlights persistent safety concerns, inconsistent responsiveness, and a perception that some nights and days fall short of the standard families expect for their loved ones. The contrast is important: it signals that improvement is possible and ongoing, but it also requires transparent accountability, consistent staffing, and robust processes to ensure that every resident gets timely assistance, proper medical attention, and a safe, dignified experience every day.
For families considering Woodland Oaks, the messages urge a careful, proactive approach. Visits and direct conversations with the care team and administration can illuminate what a resident's days may look like, what staffing levels are typical, and how the facility handles call-light responses, medication administration, and discharge planning. In choosing care, prospective residents and families will want to weigh the documented strengths - the sincere kindness of many staff members, the cleanliness and organization of the environment, and the tangible benefits of the therapy and nursing teams - against the real concerns raised by urgent, sometimes life-threatening lapses in care. Woodland Oaks, in this spectrum, is a place of possibility and risk alike, offering genuine moments of excellent care while reminding us that vigilance, accountability, and continuous improvement are essential to safeguarding the well-being of every resident.
110 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-State Walker-Long (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Woodland Oaks in Ashland, KY is a vibrant assisted living community that offers a wide range of amenities and care services to provide residents with a comfortable and fulfilling lifestyle. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. For convenience, the community operates transportation services to help residents reach their desired destinations.
Woodland Oaks also boasts a computer center for residents to stay connected and engaged, along with a fitness room to promote health and wellness. The community is fully furnished, ensuring that residents have everything they need for a cozy living space. Additionally, there is a gaming room and small library on-site for recreational activities.
Residents can enjoy delicious meals in the dining room with restaurant-style dining options available. For those who require specific dietary restrictions, special dietary menus are provided. Housekeeping services are also offered to maintain cleanliness and tidiness.
The community provides move-in coordination assistance to make the transition seamless for new residents. Outdoor spaces and gardens are available for residents to relax and enjoy nature. Private bathrooms ensure privacy and convenience.
Woodland Oaks offers various care services including 24-hour call system and supervision to ensure the safety and wellbeing of residents at all times. Staff is available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with diabetes diet support if needed.
Residents can engage in mental wellness programs designed to enhance their overall emotional wellbeing. Transportation arrangements are made not only for non-medical purposes but also for doctor's appointments. A wellness center offers additional resources for residents' health needs.
For connectivity needs, Wi-Fi/high-speed internet access is available throughout the community.
In terms of nearby amenities, Woodland Oaks is conveniently located close to cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
With its comprehensive amenities and care services combined with its convenient location, Woodland Oaks in Ashland, KY provides a supportive and enriching environment for seniors to thrive and enjoy their golden years.
Woodland Oaks is located at 1820 Oakview Road, Ashland, KY 41101 in Greenup County, Kentucky
Woodland Oaks on seniors.fyi includes 3 photos including images showing landscaping, building, entrance, parking, clouds, trees, architecture, and more.
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