1400 West 4Th Street, Po Box 850, Coffeyville, KS 67337
For more information about senior living options: (844) 490-3973
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CRMC is described as one of the best hospitals and doctors clinics in the city, with caring and responsive staff. The staff at CRMC are caring and provide a great experience for patients and their families. Dr. Gangula is described as awesome; he listens, explains things, and is highly regarded. Cami at the front desk is consistently nice and helpful. The PC clinic at CRMC is awesome; staff are friendly and helpful, with short wait times, and Dr. Gangula is highly regarded. Nurses are amazing and most doctors are compassionate. The hospital environment is very clean, and staff are respectful and helpful.
This hospital DOES NOT care about people. The doctor never came back to examine the patient. This facility deserves negative five stars; worst service ever. They are horrible, not timely or efficient and don't care about your well-being; they just want the check. The billing department billed fraudulent codes and failed to follow Medicare rules. There is no respect for the elderly; staff assume they are demented and need to be placed in a home. Hospital staff are disrespectful and need to be reeducated on etiquette or fired. Do not go here unless you have money, because otherwise you may be sued by the hospital.The collection of experiences shared about CRMC reveals a complex mosaic of care - ranging from genuine compassion and efficient service to frustration, neglect, and financial strain. Some voices speak with gratitude for the staff and the way care is delivered on good days, while others recount hours of waiting, perceived indifference in urgent moments, and clashes over billing. The emotional spectrum is broad, and the threads connect through a common thread: people want to be treated with respect, listened to in their pain, and treated fairly in terms of cost and billing. One person even frames the broader conversation around suffering and end-of-life choice, saying bluntly that "Kansas needs to legalize MAID," arguing that relief from intolerable pain should be a compassionate option; the sentiment is mirrored by others who describe pain so severe they fear losing control without timely, meaningful relief.
In the urgent care moments, delays and gaps in attention appear repeatedly. A poignant account describes a person in "terrible amounts of pain" who went to the ER and was left alone in a room for over an hour, with the doctor never returning and other rooms dark. This sense of being forgotten in a moment of acute distress stands in stark contrast to other experiences where patients describe rapid movement through the system: "Less than hour for everything," with a front-desk staff member (Mary) who collected information quickly and kindly, followed by prompt transport to the lab. The variability is jarring: some patients report fast, respectful attention, while others report long waits, minimal examiner contact, or conversations cut short after tests are performed.
Despite the unevenness, there are clear anchors of appreciation. Several reviews highlight compassionate, attentive care from specific clinicians: Dr. Carson and Dr. Christiansen are called "very compassionate," and Dr. Gangula in primary care is praised as "the best doctor I have ever had." The overall sense is that when certain doctors and nurses show up with empathy, patients feel seen and heard. A nurse named Landon Vinson and the rest of the staff receive high marks from those who have had positive experiences, and the facility itself earns praise from some who describe CRMC as "one of the best hospitals and Doctors Clinic" and a place where "everyone is very caring and responsive." The presence of efficient, friendly front desk staff and quick lab processing also emerges as a bright spot in multiple accounts, with Cami at the desk singled out as consistently pleasant and helpful.
Yet the flip side is undeniable and repeatedly voiced. A recurring complaint centers on disrespectful or neglectful behavior by some staff and physicians. One reviewer recounts being treated badly in the ER - being called a liar, mocked, and having cops called - while insisting on speaking with their physician. Another patient describes a physician who "has no respect for patients and treats you like your dirt," leaving the patient in tears and untreated. There are even more pointed critiques of ER care: a patient with chest pain reported that the doctor did not enter the room, instead running tests and sending them home with little explanation, and another recounts elderly loved ones being left uncomfortable and unattended in ER settings. The impression of a hospital culture in need of serious customer-service focus is reinforced by broader assertions that "hospital etiquette" needs retraining or even firing in some cases.
Billing and financial integrity form a substantial thread of concern. One reviewer alleges that the billing department issued fraudulent codes and that Medicare LCDs were ignored, prompting warnings to others to "have a professional check your bill before any payment is made." A separate voice accuses CRMC of overcharging and running up costs for visits, with a claim that the hospital "charged me two office visits for one" during a prior encounter. The patient who complained about Dr. Tinker notes an outrageous fee and implies that the practice leverages a new facility for profit, further alleging Medicare fraud and a failure to audit or resolve the claim in a timely fashion. The mention of the OIG (Office of the Inspector General) and calls to pursue audits underscores a perception that financial practices at least deserve external scrutiny.
The reviews, taken together, present a hospital that is essential to its community but uneven in execution. Some people frame CRMC as a lifeline - "One of the best hospitals and Doctors Clinic that I have ever dealt with," with staff who are "willing to work with you and your medical needs." Others treat it as a cautionary tale - a place where long delays, inconsistent care, and aggressive billing practices erode trust. There are also contradictory statements about the overall environment: the same facility can be described as "the absolute best!!!" by some, and as a place to avoid unless you have cash or insurance by others. This tension is not merely about opinions; it reflects real experiences in which pain management, timely care, respectful communication, and transparent billing intersect with the pressures and limitations of a busy medical center.
In the end, these experiences point to a healthcare landscape where outcomes depend heavily on who you encounter, when you arrive, and how your care team communicates. Some patients leave with relief, gratitude, and the sense that they are cared for by capable professionals. Others leave frustrated, disillusioned, or wary of hidden costs and perceived indignities. The overarching message from these voices is clear: people want a system that honors their pain, respects their dignity, and honors their time and money as much as their medical needs. Whether the conversations will push for better ER responsiveness, improved pain management, consistent bedside manner, and stricter billing practices remains to be seen, but the collective voice is unmistakably loud about the need for ongoing improvement and accountability.
20 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Coffeyville Regional Medical Center in Coffeyville, KS is an assisted living community that provides a wide range of amenities and care services to its residents. The community offers fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for entertainment and relaxation. Residents can enjoy delicious meals in the on-site dining room or restaurant-style dining options, with special dietary restrictions taken into consideration. Housekeeping services are provided to ensure a clean and comfortable living environment.
For those who need assistance with daily activities such as bathing, dressing, and transfers, the community offers 24-hour supervision and activities of daily living assistance. Medication management is also available to ensure residents' health and well-being. A mental wellness program is offered to support residents' emotional and cognitive needs.
Coffeyville Regional Medical Center is conveniently located near various amenities in the area. There are numerous cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals nearby for easy access to additional services and recreational opportunities.
Overall, Coffeyville Regional Medical Center provides a caring and supportive environment where residents can receive personalized assistance while enjoying a range of amenities and engaging in social activities within the community and nearby areas.
Coffeyville Regional Medical Center is located at 1400 West 4Th Street, Po Box 850, Coffeyville, KS 67337 in Montgomery County, Kansas
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