Crestview Manor Ltd in Webster City, IA

Seniors.FYI Elite Community Awards

Add this award to your website

Pros

• The Crestview staff is very kind and willing to help visitors find their way.
• Kelly at the front desk is consistently helpful.
• The front desk greeter is very friendly and knows who visitors intend to see.
• Crestview staff display attitudes, professionalism, and kindness.
• The facility is clean and welcoming.
• Everyone at Crestview is sweet and friendly, making visitors feel welcome.
• Paige is amazing and friendly, and the staff are nice, clean, and friendly.
• The check-in/check-out process becomes easier once understood.
• The caregivers take good care of residents, and rooms look home-like and welcoming.
• One of the CNAs, Kenzie, is very helpful and kind.

Cons

• The check-in and check-out process took a while and required them to wait for a staff member.
• They found the Covid-related questions and temperature checks at entry cumbersome, with people sometimes two to three deep waiting to sign in/out.
• Their mom's bed was broken and wouldn't move up any more, and they were told there were no replacements available.

Review

Crestview Manor Ltd in Webster City, IA is best suited for families seeking a warm, people-first living option where staff consistently demonstrate kindness, professionalism, and hands-on attentiveness. The community earns high marks for a clean, home-like atmosphere and for a culture of care that makes visits feel welcome and reassuring. Residents appear engaged, with a broad slate of activities and strong interactions with caregivers, suggesting a setting that supports social connectedness and ongoing daily structure. For families prioritizing dependable staffing, clear communication, and a sense that care is personal and steady, Crestview stands out as a practical and comforting choice.

Those who may want to consider alternatives are those whose top priority is ultra-intense medical oversight or rapid, highly specialized care around the clock. A few reviews note maintenance hiccups, such as a bed that won’t move and delays in getting replacements, which can be a deal-breaker for residents with higher physical needs or for families who demand immediate resolution. Additionally, while the check-in/out process has become smoother, some visitors still experience slower registration during busy periods. For highly autonomous individuals or families who place the utmost emphasis on frictionless logistics and minimal on-site toggling between staff and visitors, exploring other options could be prudent.

The strongest positives lie in the staff’s consistently caring delivery and the facility’s visible upkeep. Families repeatedly describe the caregivers and nurses as friendly, capable, and genuinely invested in residents’ well-being. The environment is clean, welcoming, and designed to feel like a home, with meaningful touches such as comfortable public spaces and the addition of sunrooms and outdoor patios that invite relaxed visits. The culture of engagement is reinforced by activities and opportunities for residents to participate in hair appointments, social events, and daily interactions, factors that translate into happy residents and reassuring visits for families.

These strengths are tested somewhat by the noted operational gaps. The most tangible drawbacks involve maintenance responsiveness and occasional logistical slowdowns at the point of entry and exit. When beds or other essentials are not immediately available, it can disrupt a resident’s comfort and a family’s peace of mind. Yet the offset is significant: the overwhelmingly positive caregiver relationships, the depth of resident satisfaction, and the facility’s demonstrated ability to move residents from higher levels of care toward assisted living indicate a well-coordinated team that will rally to address issues when they arise. In a setting where staff dedication is repeatedly cited, those hiccups become manageable, not defining.

For families evaluating Crestview, the practical approach is to observe and verify during a couple of visits how the community handles routine maintenance requests, check-in/out flow, and the cadence of caregiver assignments. Ask for examples of how staff respond to concerns, and speak directly with residents about daily life, whether they feel heard, whether activities feel meaningful, and whether the living environment remains comfortable and dignified. Confirm that essential services, like routine medical oversight, therapy, social programming, and personal care, align with the resident’s current needs and the family’s expectations. In other words, use firsthand time with the community to validate that the pros truly align with the individual’s care trajectory.

Bottom line: Crestview Manor Ltd delivers a high-quality, compassionate environment backed by a dependable, friendly staff and a home-like atmosphere. For seniors who prize warmth, clear communication, and active social engagement, it represents a strong, well-regarded option in Webster City. If the priority shifts toward near-perfect maintenance reliability, minimal logistical friction, and medical oversight that feels instantaneous, families should explore alternatives with a sharper eye on maintenance responsiveness and operational flow. In the right fit, Crestview offers not just care, but a genuine sense of belonging and reassurance for both residents and their families.

This part of Webster City, Iowa offers a tranquil and convenient environment for seniors looking to settle down. With a variety of places of worship such as the New Testament Church of Christ and St Thomas Aquinas Catholic Church nearby, residents can easily nurture their spiritual well-being. The proximity to hospitals like Van Diest Medical Center and Hamilton Hospital ensures access to quality healthcare services. Additionally, the area boasts several restaurants including Pizza Hut and Charley's Grilled Subs, perfect for dining out with friends or family. Parks like Wilson Brewer Memorial Park and Briggs Woods County Park provide opportunities for outdoor recreation and relaxation. Furthermore, essential amenities such as pharmacies, cafes, transportation options, and even a theater are all within close reach. Overall, this neighborhood in Webster City offers a peaceful and inclusive community ideal for senior living.

Places of Worship

• New Testament Church of Christ (0.1 miles)
• Faith United Methodist Church (0.4 miles)
• Episcopal Church (0.9 miles)
• Episcopal Church of the Good Shepherd Webster City Iowa (0.9 miles)
• Trinity Evangelical Lutheran Church (1 miles)
• St Thomas Aquinas Catholic Church (1 miles)
• St Thomas Aquinas Parish (1 miles)

Restaurants

• Pizza Hut (0.2 miles)
• McDonald's (0.3 miles)
• Charley's Grilled Subs (0.3 miles)
• Grand Shanghai Buffet (0.3 miles)
• Dq (0.9 miles)
• Subway (1.2 miles)
• El Veracruzano (1.3 miles)

Hospitals

• Van Diest Medical Center (0.5 miles)
• Hamilton Hospital (0.5 miles)
• Hamilton Hospital (0.6 miles)
• Family Practice Clinic (1.1 miles)
• Mid-Iowa Doulas (6.6 miles)
• McFarland Clinic (13.5 miles)
• Trimark Physicians Group (15.2 miles)

Parks

• Wilson Brewer Memorial Park (0.6 miles)
• Twin Parks (1 miles)
• Webster City Parks Department (1.1 miles)
• Briggs Woods Campground (1.6 miles)
• Briggs Woods County Park (1.8 miles)
• Briggs Woods Park (2 miles)
• Kendall Young Park (2.3 miles)

Physicians

• McFarland Clinic (1.1 miles)
• Family Dermatology (1.1 miles)
• Gabrielson Clinic for Women (1.1 miles)
• Hearing Unlimited (1.3 miles)
• Webster City Hearing Aid Center (1.3 miles)
• Trimark Physicians Group (1.3 miles)
• Trimark (15.2 miles)

Pharmacies

• Thrifty White Drug (1.1 miles)
• Family Pharmacy (13.5 miles)
• Family Pharmacy (13.6 miles)
• Eagle Grove Pharmacy (15.3 miles)
• Walgreens (17.7 miles)

Cafes

• Mornin Glory (1.2 miles)
• Jessica's Country Kitchen & The Farm (15.3 miles)
• Starbucks (17.5 miles)

Transportation

• U-Haul (1.2 miles)
• Union Pacific Railroad (15.9 miles)
• Enterprise Rent-A-Car (16.7 miles)
• Enterprise Rent-A-Car (17.6 miles)
• Enterprise Rent-A-Car (17.7 miles)

Theaters

• Webster Theatre (1.2 miles)