Southfield Wellness Community Assisted Living
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2414 Des Moines Street, Webster City, IA 50595
For more information about senior living options: (844) 490-3973
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Southfield Wellness Community brings to light a broad range of experiences shared by families and individuals who have relied on it for care. On one end of the spectrum, a caregiver describes a troubling incident during a brief stay that raises serious quality-and-safety concerns. According to this account, a family member was at the center for three weeks of physical therapy, but just four days in she developed a large bruise on her leg with no clear explanation of how it happened. The reviewer also recalls dirty items, including spoons left on the floor and a dirty disposable glove, which suggest lapses in cleanliness and infection control. When help was requested, the response was reportedly slow, leaving the family feeling unsettled and warning others not to bring their loved ones to this facility. This perspective paints a picture of potential safety and sanitation issues that are hard to overlook.
In contrast to that troubling report, other families speak highly of Southfield Wellness Community and the care their loved ones receive. One reviewer shares a deeply positive experience, noting that their boyfriend's father, Gus Dermand, has been at the center for several years and has been treated with love and respect. They describe the facility as consistently clean, with staff who are knowledgeable and genuinely caring. The sentiment is that this long-term care environment contributes to the resident's well-being, and the reviewer attributes much of the father's positive trajectory - mentioning his accomplishment of being active and well at 100 years old - to the quality of care he receives at Southfield.
Another family member echoes the sentiment of long-term satisfaction, stating that their boyfriend's father has been there for over 14 years and that they are very pleased with the care he receives. This perspective emphasizes stability and continuity in staffing and approach, suggesting that the facility can provide dependable, ongoing support for residents who require extended caregiving relationships. The sense of consistent, heartfelt attention from caregivers appears to be a common thread among several positive narratives.
What some reviewers single out as especially meaningful is leadership and staff culture. One person highlights the head of Human Resources as an amazing woman, implying that strong leadership in people-oriented roles can translate into a more responsive, compassionate atmosphere for residents and their families. While not every review centers on administration in the same way, this mention underscores the perception that thoughtful, engaged leadership contributes to a positive experience for those living and working at the center.
Family members who cared for loved ones there in the past also reflect on the relational, family-centric aspects of care. A mom who was at the facility for a few months in 2018 recalls that the nurses and CNAs genuinely care about residents. She notes that staff who know the residents' families outside the facility can make a meaningful difference in the sense of community and trust. Her overall assessment is positive: the facility is good, and the team strives to provide exceptional care. She does acknowledge that no nursing home is perfect, offering a balanced view with a four-star rating as a small concession to the idea that there is always room for improvement, while still recommending the center overall.
A more succinct sentiment appears in the short remark, "I like it now," which hints at improvements or a shift in perception over time. Taken together, these reviews sketch a mosaic: some families encountered safety and cleanliness concerns that understandably raise red flags, while others celebrate long-term relationships, attentive staff, and a sense of continuity that can be a lifeline for residents and their loved ones.
Ultimately, the collection of experiences at Southfield Wellness Community points to a facility that can deliver excellent, compassionate care for some residents and families, especially when the environment feels clean, staff are capable and connected, and leadership supports a positive culture. At the same time, it shows that safety and responsiveness are critical areas for oversight, as illustrated by the negative encounter described by one reviewer. For families considering this center, it may be helpful to balance these perspectives by conducting thorough in-person visits, asking detailed questions about safety protocols, response times, and staff-to-resident ratios, and reviewing any recent inspections or ratings. The right choice will depend on the specific needs of the resident, the expectations of family members, and the current state of the facility's operations.
Southfield Wellness Community is a premier assisted living community located in the charming town of Webster City, IA. Our goal is to provide a comfortable and supportive environment for our residents to thrive and enjoy their golden years.
Our community offers a wide range of amenities to ensure that our residents have everything they need to live a fulfilling lifestyle. Each apartment comes fully furnished and includes cable or satellite TV, a kitchenette, Wi-Fi/high-speed internet, and a telephone. Residents can also take advantage of our housekeeping services to maintain a clean and tidy living space.
Meals at Southfield Wellness Community are an enjoyable experience with our restaurant-style dining. Our experienced chefs prepare delicious meals that cater to special dietary restrictions such as diabetes diet and other specific needs. Additionally, residents have the option to dine in our elegant dining room or enjoy their meals outdoors in our beautiful garden area.
At Southfield Wellness Community, we prioritize the physical and mental well-being of our residents. We offer 24-hour supervision and assistance with daily activities such as bathing, dressing, transfers, and medication management. Our dedicated staff also provides support through our mental wellness program, ensuring that every resident's emotional needs are met.
Residents at Southfield Wellness Community have plenty of opportunities for socialization and engagement with our resident-run activities and scheduled daily activities. We encourage residents to pursue their interests and hobbies while fostering a sense of community within our walls.
Convenience is key at Southfield Wellness Community with numerous amenities and services nearby. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals all within close proximity for easy access.
Come experience the warm hospitality and exceptional care at Southfield Wellness Community Assisted Living in Webster City, IA. Let us be your home away from home.
Southfield Wellness Community Assisted Living is located at 2414 Des Moines Street, Webster City, IA 50595 in Webster County, Iowa
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