Manorcare Health Services - Waterloo
Save201 West Ridgeway Avenue, Waterloo, IA 50701
For more information about senior living options: (844) 490-3973
Harmony Waterloo is a great place for long-term or skilled care. The staff are friendly, caring, and treat residents like family. The therapy team is outstanding and helps residents improve daily. The beds at Harmony Waterloo fit residents well and can be widened or extended upon request, with comfortable, remote-controlled operation. The food is great and offers a variety of choices. The facility is very clean and welcoming, with staff who take time to get to know residents. Residents enjoy participating in activities and therapy, and there are engaging outings. The administration and management are compassionate and supportive. Families and residents would readily recommend Harmony Waterloo to others in need of care.
One reviewer would not trust the facility to watch a goldfish. The facility smelled of urine from the moment anyone walked in, and the floors were sticky because they weren't cleaned. The staff were rude to residents and spoke about them at the nurses' station when no one was listening. The reviewer claimed abuse and neglect by staff, with the state having to intervene. Management was described as cult-like, with employees fired regularly. The night shift was understaffed and left residents feeling neglected. Call lights were not answered promptly, leaving residents waiting for help. Medications were sometimes given incorrectly, including wrong medications and dosages. The meals were described as horrid or unacceptable, with allergies ignored in some cases. There were allegations that negligence led to serious health issues (e.g., infections requiring hospitalization).Manorcare Health Services - Waterloo is best suited for seniors who need skilled nursing or post-acute rehabilitation with a clear path back to independent living, and for residents who value a warm, engagement-minded environment where therapy teams are highly accessible. The prevailing sentiment from reviews is that the rehabilitation program is a standout: physical and occupational therapists are visible, proactive, and tireless in helping residents regain mobility and function. The setting is consistently described as clean and welcoming, with meals and dining experiences that residents feel positively about. For families prioritizing an active rehab trajectory and a home-like atmosphere during a recovery stay, this community checks many important boxes.
That said, this facility is not for everyone. Alternatives should be on the radar for families prioritizing ironclad consistency and safety around the clock. The review landscape shows mixed experiences with staffing levels and response times, with multiple accounts of call lights going unanswered or being delayed, particularly on certain shifts. Medication administration and access to medical records are cited as problems in some cases, and there are reports of maintenance and cleanliness lapses. For families who cannot tolerate variability in daily care, safety gaps, or concerns about reliable oversight, exploring other options may be prudent.
The most compelling upside centers on therapy quality and the resulting gains in residents' independence. Therapists - both PT and OT - are repeatedly praised for their expertise, patience, and ability to tailor plans to individual goals. This focus on rehabilitation drives measurable progress, often allowing residents to make strides toward returning home. In tandem, the facility's social and activity offerings help sustain morale, giving residents meaningful engagement beyond therapy sessions. When therapy is delivering results, it colors the entire stay with a sense of purposeful progress that can offset less consistent operational performance.
Yet the daily care experience hinges on steady staffing and coherent leadership, and that's where gaps surface in some reviews. Night shifts and certain afternoons are described as understaffed, with some residents feeling overlooked or treated with less urgency than expected. Medication mishaps, delayed assistance, and inconsistencies in housekeeping and linen supply also appear in the feedback, undermining trust during vulnerable recovery periods. Prospective residents should probe concrete staffing plans, especially for evenings and weekends, and request a clear explanation of medication protocols and error-prevention measures to gauge whether the present mix of strength and weakness aligns with individual risk tolerance.
Several reviewers highlight leadership and culture as a bright spot, reporting compassionate administration and a willingness to invest in renovations and program improvements. The narrative that emerges is of a facility that has grown more responsive and resident-centered over time, with stable therapy teams and a generally welcoming environment. At the same time, the spectrum of experiences includes pointed concerns about mistreatment or neglect in some instances, which cannot be dismissed. The prudent path is to demand current performance data: recent state inspections, staffing levels by shift, and transparent channels for resident advocacy. Visiting during varied hours can reveal how the team handles pressure and whether residents truly feel heard.
In the end, Manorcare Waterloo offers a practical, experienced option for families prioritizing robust rehabilitation, social integration, and attentive, personable staff. It is less ideal for those who require unwavering daily reliability, perfect cleanliness, and flawless medication management on every shift. For families pursuing a rehab-to-home trajectory, this community provides a credible pathway with strong therapy leadership, meaningful activity options, and a generally supportive culture. Conduct diligent tours, ask pointed questions about staffing, safety, and medication practices, and compare with a carefully selected set of alternatives to ensure the final choice aligns with both safety expectations and rehabilitation goals.
97 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Waterloo Municipal (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Manorcare Health Services in Waterloo, IA offers a wide range of amenities and care services to ensure a comfortable and enjoyable living experience for its residents.
Residents can take advantage of the beauty salon to look their best, as well as enjoy their favorite shows with cable or satellite TV in the privacy of their own rooms. The community also provides transportation services for non-medical needs, making it easy for residents to get around town.
For those who enjoy technology, there is a computer center with high-speed internet access. The dining room offers restaurant-style meals prepared by the staff, and special dietary restrictions can be accommodated. Housekeeping services keep each resident's space clean and tidy.
The community includes a fitness room and wellness center to promote physical activity and well-being. There is also a gaming room for entertainment, as well as a small library for reading enthusiasts. Outdoor space and gardens allow residents to enjoy fresh air and nature.
Care services are available 24/7, with a call system ensuring immediate assistance if needed. Staff provide assistance with daily activities such as bathing, dressing, and transfers. Medication management and diabetes diets are also offered to support residents' health.
Manorcare Health Services is conveniently located near various amenities in Waterloo, IA. There are two cafes nearby for socializing or enjoying a cup of coffee, four parks for outdoor recreation, 14 pharmacies for quick access to medications, 44 physicians for medical care needs, 29 restaurants offering diverse dining options, two places of worship for spiritual support, and five hospitals in the vicinity.
With concierge services and planned day trips organized by the community staff, residents have plenty of opportunities for socialization and exploration outside of the assisted living facility. Resident-run activities are encouraged to foster a sense of community among fellow residents.
Overall, Manorcare Health Services in Waterloo provides comprehensive amenities and care services to ensure that each resident can live comfortably while receiving the assistance they need.
Manorcare Health Services - Waterloo is located at 201 West Ridgeway Avenue, Waterloo, IA 50701 in Black Hawk County, Iowa
Manorcare Health Services - Waterloo on seniors.fyi includes 5 photos including images showing interior, healthcare, windows, television, indoor plants, dining, hardwood floor, bedroom, and more.
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