Manorcare Health Services - Waterloo

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Manorcare Health Services - Waterloo

Manorcare Health Services - Waterloo

Manorcare Health Services - Waterloo is a nursing home community in Waterloo, IA.

Information last verified: June 16, 2026

201 West Ridgeway Avenue, Waterloo, IA 50701

For more information about senior living options: (866) 208-4318

3.8 from 96 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Manorcare Health Services - Waterloo

differentiator 26 reviews mention this

Therapy helps residents improve

Therapy is a consistent bright spot, with residents describing meaningful progress toward getting back home.

Many reviews focus on physical, occupational, and speech therapy as the reason residents feel they’re improving, including quicker gains after starting therapy. Several people mention therapists by name and describe the team as professional, attentive, and willing to work with them through pain and goals. Even some reviews that are otherwise negative still point to parts of rehab staff work as better than other parts of the experience.

common 31 reviews mention this

Staff are caring and responsive

Across reviews, residents and families describe staff who are kind, helpful, and treat people with respect.

A large portion of the feedback praises the day-to-day tone of the team, with residents describing friendly, caring communication and help when needs come up. Families also mention feeling supported and confident that staff are paying attention to their loved one’s needs. That said, a smaller set of reviews describe unresponsiveness or rude behavior, including frustration when help doesn’t arrive quickly enough.

caveat 6 reviews mention this

Call lights and staffing draw complaints

Some reviewers report delays with call lights and shortages that made care feel unreliable.

Negative reviews repeatedly mention difficulty getting timely assistance after pressing call buttons, including long waits and situations where residents felt left without help. Several of these comments connect the problem to understaffing and describe rushed or dismissive responses in the moment. Medication timing is also mentioned in a few reviews as part of the same broader concern about reliability.

common 18 reviews mention this

Food is both praised and criticized

Residents mention food as an important part of the day, with experiences ranging from excellent to disappointing.

Many reviews say meals are tasty, enjoyable, and varied, and some specifically note room service. Others criticize meals as poor, mention getting the wrong food or allergies, or describe portions as inadequate. Taken together, feedback suggests dining can be a strength for many residents while still leaving some families dissatisfied.

caveat 10 reviews mention this

Cleanliness is unevenly described

Reviews are mixed on cleanliness, with some calling the facility very clean and others describing strong odors and housekeeping problems.

Several residents and families praise the building as clean, organized, and smelling fresh. Others report lingering odors, dirty rooms or bathrooms, and housekeeping not being completed as expected. A few of the negative accounts connect cleanliness concerns to maintenance issues and overall care oversight.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

97 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Waterloo Municipal (6 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Pharmacies

Walgreens (0 miles)
Greenwood Compounding Pharmacy (0.2 miles)
Greenwood Drug on Kimball (0.8 miles)
MercyOne Waterloo Pharmacy (0.9 miles)
CVS Pharmacy (1.6 miles)
Target Pharmacy (1.6 miles)
Walmart Pharmacy (1.6 miles)

Restaurants

Sub City (0.1 miles)
Subway (0.6 miles)
McDonald's (0.6 miles)
Culver's (0.9 miles)
Chilito's (1 miles)
Red Lobster (1.3 miles)
Olive Garden (1.5 miles)

Physicians

NewSound Hearing Centers (0.1 miles)
Deborah Jarrett DO (0.2 miles)
Dinorah Gomez, MD (0.2 miles)
Northeast Iowa Family Practice Center (0.2 miles)
Covenant Clinic (0.2 miles)
Cedar Valley Medical Specialists PC (0.2 miles)
Midwest Sleep Services (0.5 miles)

Cafes

Cabin Coffee Co. (0.2 miles)
Panera Bread (1.8 miles)

Parks

Bontrager Park (0.6 miles)
Cedar Valley Soccer Complex (3.2 miles)
Hoing-Rice Softball Center (3.6 miles)
Tibbitts Park (4 miles)

Hospitals

Covenant Health System (0.7 miles)
MercyOne Waterloo Medical Center (0.8 miles)
Marek Rozek, PA-C (0.9 miles)
Covenant Pharmacy (0.9 miles)
Cedar Valley Medical Clinic (4.1 miles)

Places of Worship

Saint Marks United Methodist Church (3.6 miles)
Church of Jesus Christ of Latter Day Saints (4 miles)

Frequently Asked Questions

Where is Manorcare Health Services - Waterloo?

What photos are available for Manorcare Health Services - Waterloo in Waterloo, Iowa?

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