Information last verified:
2950 West Shaulis Road, Waterloo, IA 50701
For more information about senior living options: (844) 490-3973
The kitchen staff is excellent, and Shelley is a rock star. The Harmony House greenhouse has a true healing and joyful impact on residents. The greenhouse is managed by wonderful people, and the plants are healthy and reasonably priced. The residents are able to help out in the greenhouse, which is a great opportunity for them. The techs and nurses really care for the residents. The staff are friendly, professional, and the facility is clean and organized.
The facility is severely understaffed, frequently using floaters to cover multiple wings. The current staff are inexperienced and lack proper training; many qualified employees have left due to poor management. Physical therapy is described as a joke, with OT/PT promises not kept and no therapy provided since June. Braces and other assistive devices are not consistently applied because aides are unaware or untrained. Cleanliness is terrible; residents often have dried food on their faces, delayed diaper changes, cradle cap, and the building reek of feces. Complaints go unheard by the Director, and the facility is not recommended. The kitchen quality is poor, with dinners sometimes consisting of ham and cheese sandwiches and staples frequently unavailable.Harmony House Health Care Center in Waterloo, Iowa is best suited for seniors who value a warm, community-centric atmosphere, meaningful daily activities, and a strong emphasis on compassionate interactions. Families drawn to a facility where residents can participate in therapeutic, restorative touches, like the on-site greenhouse program and related horticultural activities, will find a compelling anchor here. It works for those willing to stay actively involved, monitoring care, advocating for needs, and pushing for clarity when questions arise. Those with substantial rehabilitation or medical oversight requirements, however, may want to evaluate other options where staffing consistency and clinical delivery are more predictable.
The core positives revolve around people and purpose. Repeatedly praised are the staff members who demonstrate genuine care and empathy, and the greenhouse operation that engages residents, supports social connection, and provides a tangible sense of contribution. The facility’s plant shop and community programs create pockets of pride and routine that can uplift mood and motivation. In the best moments, residents receive attentive, respectful interactions, and families describe the staff as approachable and supportive. When administration aligns with frontline caregivers, those benefits translate into workable daily life for many residents.
Yet the most significant drawbacks cannot be ignored. Chronic understaffing, frequent use of floaters across wings, and turnover left behind a pattern of inconsistent training and communication gaps. Therapy, specifically OT and PT, has at times failed to meet promises, with some residents experiencing lengthy gaps in service. Cleanliness and basic housekeeping issues surface in troubling ways, including delays in routine care tasks and odors, alongside reported challenges with diaper changes and proper product use. There are serious, emotionally heavy accounts of adverse outcomes and perceived dismissiveness from leadership, underscoring real risk for residents with complex needs.
These cons do not wholly erase the upside. The accessibility of a robust greenhouse program helps keep residents physically engaged and socially integrated, a factor that can meaningfully offset some daily stressors when staffing is lean. Positive care experiences cited by families, especially when experienced staff are present and management is responsive, show that quality care remains reachable. The ability of some staff members to connect with residents and the visibility of ongoing efforts to address concerns signal a facility that is not static, but capable of improvement when leadership and frontline teams collaborate.
For families weighing choices, Harmony House becomes a more attractive option for those who prioritize emotional warmth, social enrichment, and a visible commitment to resident well-being over pristine, error-free operations. Alternatives become prudent for anyone whose loved one demands highly reliable, uninterrupted rehab services, impeccable housekeeping, or consistently high dietary standards. In practice, this means considering facilities with proven staffing stability, stronger routine adherence for PT/OT, and rigorous cleanliness protocols, especially for residents with fragile health or mobility needs. A plan with clear oversight and escalation pathways is essential if choosing Harmony House.
Practical decision steps help translate intent into safer, calmer days for a loved one. Prospective families should request current staffing ratios by shift, the actual OT/PT schedule, and a transparent care plan showing daily tasks and medical oversight. A thorough tour should include conversations with front-line aides, nurses, and therapy providers, plus a look at the kitchen’s food flow and a review of housekeeping routines. Inspect the greenhouse program’s current operation, ask for recent activity logs, and gauge whether management has demonstrably acted on prior concerns. If proceeding, set concrete expectations, schedule regular check-ins, and establish a plan for escalation if care gaps reappear. Harmony House can be a meaningful home for the right resident, but solid advocacy and ongoing oversight are non-negotiable.
70 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Waterloo Municipal (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Harmony House Health Care Center in Waterloo, IA is a vibrant assisted living community that offers a wide range of amenities and care services to provide a comfortable and fulfilling lifestyle for its residents.
The community boasts numerous amenities to cater to the diverse needs and interests of its residents. A beauty salon is available on-site for those who want to pamper themselves. Residents can enjoy their favorite shows or movies with cable or satellite TV in their fully furnished private rooms. Community-operated transportation is provided for convenient access to nearby destinations. A computer center allows residents to stay connected and engaged in the digital world. The dining room offers restaurant-style dining, where delicious meals are prepared and served with special consideration for dietary restrictions. For those who prefer to cook their own meals, a kitchenette is also available.
To promote physical well-being, Harmony House features a fitness room equipped with exercise equipment. Outdoor space including a garden allows residents to relax and enjoy nature. A gaming room provides entertainment options for social interaction and leisure activities. The small library caters to the literary interests of the residents.
Housekeeping services ensure that the living environment remains clean and tidy, allowing residents more time for leisurely pursuits. Move-in coordination services are provided to make the transition smooth and hassle-free.
For communication and connectivity needs, each resident has access to telephone services as well as Wi-Fi/high-speed internet.
In terms of care services, Harmony House ensures 24-hour call system availability for any emergencies or assistance needed by the residents. Trained staff members provide round-the-clock supervision to ensure safety and security. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures proper administration of medications according to individual needs.
The community also recognizes the importance of mental wellness through its mental wellness program which focuses on promoting emotional well-being among residents.
Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments.
A variety of engaging activities are offered to keep residents entertained and stimulated. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Residents can also enjoy nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals for added convenience and enjoyment.
Overall, Harmony House Health Care Center provides a welcoming and supportive assisted living community where residents can maintain their independence while receiving the care they need in a comfortable and enriching environment.
Harmony House Health Care Center is located at 2950 West Shaulis Road, Waterloo, IA 50701 in Black Hawk County, Iowa
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