Harmony House Health Care Center is a nursing home community in Waterloo, IA.
Information last verified:
2950 West Shaulis Road, Waterloo, IA 50701
For more information about senior living options: (866) 208-4318
3.9 from 27 reviews
5 stars
18
4 stars
1
3 stars
0
2 stars
2
1 stars
6
Overall Review of Harmony House Health Care Center
common12 reviews mention this
Staff compassion and responsiveness
Many residents and families describe compassionate, respectful caregivers who make daily care feel more supportive.
Across multiple reviews, people emphasize caring interactions with nurses and aides, along with respectful help when residents need assistance. Several families also highlight teamwork and communication, saying care feels coordinated and attentive. A recent update in one review also describes quick follow-up by management after concerns were raised.
common5 reviews mention this
Therapy support feels uneven
Therapy is a major focus in reviews, with some people reporting meaningful progress and others reporting missed or reduced sessions.
Some residents describe improvement through therapies and name support from therapists such as PT, OT, speech, and respiratory. Other reviews take the opposite view, saying physical and occupational therapy declined after changes in ownership or staffing, including claims of gaps in therapy schedules. One reviewer also describes a serious outcome after a breathing-related emergency shortly after arrival, underscoring concerns about care reliability for some families.
common3 reviews mention this
In-house kitchen and meals
Meals and the in-house kitchen show up in reviews, with praise for cooking and complaints about menu variety and shortages.
One review praises the in-house kitchen and cooks for flavorful, home-style meals. In contrast, other families report food declines, including specific complaints about dinner options and running out of staples like juice. These differing experiences suggest residentsâ day-to-day dining quality may vary over time and across kitchens.
common4 reviews mention this
Greenhouse and plant experiences
Residents and visitors mention the greenhouse as a meaningful, practical experience centered on plants and therapeutic value.
Several reviews focus on the greenhouse, describing it as clean and well cared for, and noting healthy plants at reasonable prices. Multiple reviewers also say residents can participate in greenhouse activities, and one describes the greenhouse as having a healing, joyful impact beyond gardening. Reviews also mention friendly, helpful greenhouse employees and long-running community involvement.
caveat5 reviews mention this
Serious concerns about quality
A subset of reviews raises serious concerns, including bed bugs, understaffing, cleanliness issues, and emergency-level outcomes.
Negative reviews describe bed bug concerns and state that families felt issues were not addressed. Others report understaffing, including coverage struggles, and also describe declines in therapy and daily care follow-through such as timely hygiene needs. Additional complaints include cleanliness problems and strong negative experiences during visits or after critical events, alongside claims that complaints were not handled effectively.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
70 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Waterloo Municipal (8 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Parks
Cedar Valley Soccer Complex (1.7 miles)
Black Hawk Creek Greenbelt (2.5 miles)
Bontrager Park (3.7 miles)
Eldorado Heights Park (4.1 miles)
El Dorado Park (4.1 miles)
Greenhill Park (4.2 miles)
Paw Park (4.8 miles)
Restaurants
Highway 63 Diner (2 miles)
Jimmy John's (3.1 miles)
Culver's (3.1 miles)
Raising Cane's Chicken Fingers (3.1 miles)
Dq Grill & Chill (3.1 miles)
McDonald's (3.2 miles)
Subway (3.2 miles)
Physicians
Total Health of Iowa (2.5 miles)
Waterloo Healthcare (3.2 miles)
Cedar Valley Medical Specialists PC (3.3 miles)
NewSound Hearing Centers (3.4 miles)
Heartland Neurosurgical Services (3.4 miles)
Unity Point Health & Wellness Center (3.5 miles)
Physicians' Clinic of Iowa (3.5 miles)
Pharmacies
CVS Pharmacy (3 miles)
Walgreens (3.4 miles)
Prairie Parkway Pharmacy (3.5 miles)
Greenwood Compounding Pharmacy (3.5 miles)
MercyOne Waterloo Pharmacy (3.8 miles)
Greenwood Drug on Kimball (4 miles)
Amicare Pharmacy (4.1 miles)
Cafes
Starbucks (3 miles)
Scooterâs Coffee (3.3 miles)
Cabin Coffee Co. (3.5 miles)
Transportation
Ryder Truck Rental (3 miles)
Hospitals
MercyOne Waterloo Medical Center (3.8 miles)
Marek Rozek, PA-C (3.8 miles)
Covenant Pharmacy (3.8 miles)
Allen Hospital Diagnostics (3.8 miles)
Covenant Health System (3.8 miles)
Cedar Valley OrthoAgility Center (3.9 miles)
Theaters
Connortime Cinema (4 miles)
College Square Cinema Cedar Falls, Ia (4.8 miles)
Places of Worship
Orchard Hill Church (4.2 miles)
Grace Community (4.6 miles)
Church of Jesus Christ of Latter Day Saints (4.9 miles)
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