5500 S Main Street Rd, Cedar Falls, IA 50613
For more information about senior living options: (844) 490-3973
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The staff is very pleasant. The apartment has a nice appearance. Services provide transportation to stores and church and are helpful. They offer a variety of meals. It has been a good home for a mom who is 98. The facility offers a step-up in care if needed. Grandma-in-law loves it here and the food is fantastic. The building is very well kept. Residents are friendly, especially with the Director. One of the nicest retirement communities - clean, modern, and friendly residents and staff. The campus is beautiful. Gilmore's Pub has a great menu.
The facility charges expensive monthly maintenance fees (hundreds of dollars) and won't replace water filters in refrigerators. The water-filter policy is ridiculous and unsafe; filters should be replaced every six months, and leaving a filter in place for over a year can harbor bacteria. The staff is severely short-staffed, with about one nurse per 20 residents, leading to neglect of residents. They make money off the elderly and wait for them to die. There are few caregivers who are willing and able to work with residents. The maps are unclear and do not show landmarks to help determine where to drive in. Dining room service can be very slow and unacceptable, with meals taking up to an hour to arrive or residents not being waited on.The reviews paint a picture of a retirement and assisted-living campus that many families find welcoming and well-maintained, with a strong sense of community. Several people speak highly of the staff and the atmosphere: residents are described as friendly, the environment as homey and inviting, and visiting or staying with loved ones as a positive experience. One reviewer emphasizes that their mother, who is 98, seems to have found a good home there, and another notes that if more care is needed, the facility offers a step-up in services. People repeatedly mention pleasant interactions with staff, clean spaces, and an overall feeling of security and care. The campus itself is frequently praised for its beauty, accessible walkways, and modern, well-kept appearance.
Families particularly highlight the staff as a strong asset. Several reviews praise staff for being professional, friendly, and helpful, with one account describing staff as "very pleasant" and another noting the "professional" nature of the team. The presence of a robust support network - transportation to shopping and church, and an active calendar of events and activities - appears consistent across many comments. Visitors often remark that the marketing and resident services teams create a welcoming first impression, and they note how easily residents and families can settle into the community. The amenities on campus - restaurants, a pub, a salon, and a well-equipped activity center - are frequently cited as appealing features that contribute to a feeling of liveliness and belonging.
Dining and meals sit at the heart of many experiences, and opinions vary. Some reviews celebrate the variety and quality of meals, with particular enthusiasm for Table 1912, the restaurant-style dining, and the attention of the chefs. One guest commends Chef Brice for his attentive service and the range of dishes offered, while another mentions a Thanksgiving dinner as a standout. Yet there are comments that food service can be inconsistent or slow, especially in the dining room when special orders are involved, and at least one family member expresses disappointment with the timing or attention to their relative's dining needs. A recurring note is that the on-site dining options - whether a formal dining room or the pub - contribute positively to the feeling of a complete community, even if occasional hiccups occur.
Care levels and staffing concerns come up in a more mixed fashion. Several reviewers acknowledge the campus's ability to provide a higher level of care if it becomes necessary, which is a reassuring point for families planning long-term arrangements. However, other comments raise red flags about staffing ratios and reliability, including mentions of one nurse for every twenty residents and a caution that being short-staffed is not unusual in the industry. Some families express concern about neglect or delays in care, urging others to consider staffing challenges and to stay vigilant about how well their loved ones are supervised and attended to. These accounts emphasize the reality that, even on a beautiful campus with friendly staff, adequate staffing and consistent attention to residents' needs remain essential concerns for prospective residents and their families.
Finances and upkeep are another area of strong interest and debate. Several reviewers raise alarms about monthly maintenance fees, describing them as expensive, and they label certain practices - like not replacing water filters in refrigerators for extended periods - as troubling and unsafe. One reviewer specifically questions the wisdom of a three-year cycle for water filter replacement, contrasting it with general health guidance that suggests replacements every six months. The sentiment across these comments is a warning to prospective residents and families to carefully review contracts and maintenance policies, and to ask about practical safeguards for residents' health and comfort. Taken together, the financial and policy-related concerns temper the otherwise positive impressions of the community's aesthetics and services.
The overall atmosphere blends beauty, practicality, and a strong sense of community with genuine caveats. The campus is repeatedly described as beautiful, clean, and well-kept, with modern living quarters and a layout that feels approachable, almost campus-like. The presence of multiple dining venues, a salon, and an active schedule of events contributes to a lively and social environment that families appreciate. Personal anecdotes - from grandmothers and fathers enjoying comfortable apartments to relatives who admired the cleanliness and activity options - underscore the sense that this is a place where loved ones can feel safe, engaged, and cared for. Still, the voice of caution is clear: prospective residents should visit, ask pointed questions about staffing, care levels, and finances, and consider the practical realities of long-term needs.
In short, the community comes across as a well-maintained and engaging place that many families grow to love for its warmth, amenities, and responsive care options. Residents frequently find comfort in the friendly staff, the variety of social and recreational opportunities, and the idea that help is available if health needs escalate. At the same time, a number of reviewers urge due diligence on finances, upkeep policies, and staffing levels, reminding prospective residents and their families to weigh the beauty and atmosphere against potential operational risks. For those seeking a hopeful, active environment for an aging loved one, this campus offers a compelling combination of charm, convenience, and care - with some important caveats to discuss during visits and tours.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Waterloo Municipal (5 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Windhaven Assisted Living and Memory Care in Cedar Falls, IA is a vibrant and welcoming community that offers a range of care services to meet the unique needs of each resident. Our dedicated staff is committed to providing exceptional care and ensuring the comfort and well-being of our residents.
As an assisted living facility, we offer independent living options for seniors who are looking for a supportive community where they can maintain their independence while receiving assistance with daily activities as needed. We also provide specialized memory care services for residents living with Alzheimer's or other forms of dementia.
At Windhaven, we understand the importance of holistic care, which is why we offer various amenities and activities to enhance the physical, mental, and spiritual well-being of our residents. Our devotional services off-site provide an opportunity for residents to nurture their spiritual needs, while our indoor common areas offer spaces for socializing, engaging in leisure activities, or simply relaxing.
We take pride in offering diabetic care services to ensure that residents with diabetes receive proper monitoring and support in managing their condition. Our trained staff is experienced in providing personalized care plans tailored to each individual's specific needs.
Our community is conveniently located near several amenities and attractions. Residents can enjoy devotional activities at nearby places of worship or catch a movie at one of the two theaters within close proximity. There are also four cafes for those who wish to grab a cup of coffee or enjoy a meal outside our dining facilities. For outdoor enthusiasts, seven parks offer opportunities for nature walks or picnics. Additionally, there are pharmacies and physicians nearby to cater to any healthcare needs.
Transportation services are available to help residents get around town easily, whether it's for medical appointments or leisurely outings. In case of emergencies or specialized medical attention, there are seven hospitals in the vicinity.
At Windhaven Assisted Living and Memory Care, we strive to create a warm and supportive environment where residents can thrive physically, mentally, and socially. We invite you to experience the comfort and care our community provides.
Windhaven Assisted Living and Memory Care is located at 5500 S Main Street Rd, Cedar Falls, IA 50613 in Grundy County, Iowa
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