2121 West 19Th Street, Sioux City, IA 51103
For more information about senior living options: (866) 208-4318
Overall Review of Casa De Paz Health Care Center
Pros
The facility treats residents well and has a good staff.- Staff take great care of residents and address issues promptly.
- The therapy department provides excellent rehabilitation to help residents return home.
- Updates with Campbell Street are looking great.
- Casa De Paz has very caring staff, and residents are happy and engaged in activities.
- The facility is very clean and well maintained.
- The team at Casa De Paz shows pride and passion, treating the place as someone's home and delivering the best care.
- Staff members really care about residents like family.
- There are great staff and leadership, and improvements have been made.
- The nurses provide good care and CNAs are very good; residents love the food.
- The staff are dedicated to giving the best care to each resident and treat them like family.
- The staff are great, caring, and proactive in meeting residents' healthcare needs.
- Nurse Stephenie provided excellent care and was attentive to the patient.
Cons
One reviewer walked out after only a month, citing buddy-buddy management and an unfounded accusation that left them unpaid.- A reviewer claimed a staff member discriminated against hires and was unprofessional, indicating a need for better training.
- The facility was described as dirty and smelly, with rude staff and safety concerns about a mirror that could fall.
- Urine was left on the floor in a resident’s room.
- The building was short-staffed, making it hard to find workers when needed and causing delays.
- Residents had to wait a long time to be let out through the front door because a coded lock was required.
Review
Casa De Paz Health Care Center in Sioux City is best suited for families who prize a warm, home-like environment paired with attentive, compassionate caregivers and a rehabilitation-first approach. Residents who need daily nursing oversight, structured routines, and meaningful activity programs tend to thrive here. The reviews repeatedly highlight staff who treat residents like family, a capable therapy department that supports getting people back to independence, and a culture of pride and accountability among caregivers. The facility’s ongoing updates, settling into Campbell Street and improvements that accompany the renovation, signal a commitment to a more modern, better-organized operation while preserving the intimate feel that families value.
Those who may want to consider alternatives are families who cannot tolerate frequent turnover or mixed signals from leadership, or who require unassailable consistency in staffing and rules. Several reviews point to management issues, accusations, and instances where staff turnover or perceived misalignment with residents’ best interests undermined trust. Cleanliness and maintenance have been cited as problematic in some visits, including reports of odors, stained linens, and rooms that feel worn. For families with residents who require unwavering reliability in supervision, strict discipline of housekeeping, or zero tolerance for discrimination, these concerns are not trivial and deserve close scrutiny.
On the positive side, Casa De Paz earns its keep with exceptionally dedicated nurses and CNAs, and a therapy program that many families see as genuinely effective for rehabilitation. Residents and families frequently describe staff as caring, engaged, and proactive about care plans, often noting quick response to issues and a sense of being treated like family. Cleanliness and a well-maintained environment are repeatedly praised when the facility is at its best, and there is clear pride among the team. These strengths can offset some reliability concerns because competent rehabilitation and daily attentiveness can produce meaningful improvements in a resident’s function and mood, especially in short-term rehab scenarios.
To separate wishful impressions from daily reality, prospective residents should ask pointed questions before choosing: who is directly supervising care during a shift, what is the current staff turnover rate, and how are concerns escalated and resolved? Observe a tour to see how quickly nurses respond, how meals and activities are handled, and whether housekeeping standards are consistently enforced. Request current inspection or accreditation notes, and speak with several staff and residents about their experiences. Probe incidents involving care gaps, and ask what changes have been implemented since the more negative reviews appeared. Concrete evidence of sustained improvement matters more than retrospective praise.
For families who prioritize a robust rehabilitation pathway, a respectful, resident-centered culture, and a facility that shows visible signs of improvement, Casa De Paz remains a viable option. However, if the goal is absolute consistency in staffing and an environment without any credible concerns about management or cleanliness, it may be prudent to explore alternatives with longer track records in these areas. A short-term trial or careful verification of current leadership’s responsiveness can help determine whether the positives can be reliably sustained.
In the end, the decision should hinge on aligning care goals with operational reality. Casa De Paz offers genuine warmth, capable rehab, and staff who often treat residents as family, which can translate into tangible gains for recovery and quality of life. Yet the notable management friction, turnover signals, and cleanliness issues require frank due-diligence. When due diligence confirms stable leadership, consistent staffing, and rigorous oversight, this community can deliver on its promise. If not, families should pivot to options with stronger, steadier stewardship and demonstrable, ongoing reliability. Schedule a visit, speak to the administrator, and listen to residents to determine whether Casa De Paz will fit the care story being written for a loved one.
71 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Sioux Gateway (8 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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