1701 West 25th Street, Sioux City, IA 51103
For more information about senior living options: (844) 490-3973
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The chronicle of experiences at Holy Spirit Retirement Home is a study in contrasts. On one hand, there are accounts from families who say the staff are consistently kind and patient with their loved ones, especially their mothers. In these narratives, caregivers are described as caring, attentive, and personable, and the environment is portrayed as a place where a parent can feel supported and reasonably comfortable. These positive reflections emphasize that when care goes well, it shows in small, reassuring moments of kindness and steady presence.
But a much larger cluster of reviews paints a very different picture. A number of postings accuse the staff of being unhelpful, indifferent, and sometimes rude. Language barriers are cited, with multiple reviewers claiming that "no one speaks English" or that communication is broken, leaving families feeling shut out or misunderstood. In these comments, nurses are portrayed as uncaring about residents' needs, appearing bothered when a resident requires assistance, and sometimes unwilling to provide basic comfort measures such as Tylenol or even to answer questions raised by CNAs. Some reviewers go further, alleging harassment or a sense that staff are more burdensome than supportive, which understandably leaves families anxious and frustrated.
Concerns extend beyond day-to-day care to questions of accountability and trust. Several reviews describe personal belongings going missing after being entrusted to the facility, including a long-tenured wedding ring. The reports consistently describe a lack of clear policy, written documentation, or timely responses when items disappear. Families recount attempts to obtain information about lost items as slow and evasive, with social workers disavowing knowledge or responsibility. The ring, a symbol of decades of memory, remains unaccounted for in these accounts, fueling a perception that there is insufficient oversight or a chain of accountability when valuables are involved.
Another recurring theme involves the management of therapy and discharge timing. In at least one account, a relative's initial stay was automatically projected to last 100 days, raising questions about how such timelines are determined - whether insurance constraints are driving decisions without clear clinical justification. The reviewer notes that discharge decisions seemed to hinge on questioned progress rather than a clear plan of care, and that a later discharge was pursued after stakeholders pressed therapists for updates. The narrative also includes mentions of falls that occurred during these periods of questioning and movement toward discharge, which adds to concerns about safety and the thoroughness of rehabilitation planning.
The ring incident is echoed again in discussions of policy and responsibility. Beyond the emotional impact, there is a sense that the facility's policies on lost items and the chain of documentation are opaque. The social worker who had previously engaged with the family reportedly changed stance and denied recollection of the family's prior interactions, which contributed to a feeling of inconsistency and a lack of reliable information. Taken together, these details suggest a pattern in which families feel excluded from the processes that govern what happens to their loved ones' belongings, and they view the absence of transparent, enforced policies as a serious gap in care.
Not all is negative, however. Several reviewers highlight strengths that point to what Holy Spirit Retirement Home can offer when things are running smoothly. The staff is described as highly skilled in clinical and rehabilitative tasks, and the physical therapy department is singled out as among the best in the region. For families prioritizing robust rehab and functional maintenance, these comments position Holy Spirit as a facility with significant strengths in therapy and recovery. A number of reviewers also describe the setting as quiet and pleasant, underscoring the potential for a serene environment that can be conducive to rest and recuperation when coupled with effective care coordination.
There is also a note about the facility's online presence, with at least one reviewer asking why Holy Spirit Retirement Home is streaming a black screen on YouTube. While this may seem peripheral, it reflects broader concerns about transparency and communication outside of in-person visits. Taken together, the reviews present a picture of a facility that can deliver excellent rehabilitation and a peaceful environment, but that struggles with consistency in staff responsiveness, clear communication, and accountability for personal belongings. Families considering this facility should weigh the evident strengths in therapy and quiet atmosphere against reports of language barriers, perceived neglect, disputes over discharge timing, and unresolved losses of irreplaceable items, and they should plan to visit and assess firsthand.
The Holy Spirit assisted living community in Sioux City, IA offers a comprehensive range of care services for seniors including continuing care retirement community (CCRC), memory care, and skilled nursing facility. The community is equipped with various amenities to enhance the residents' comfort and convenience.
Each accommodation unit in Holy Spirit is fully furnished and includes cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Housekeeping services ensure that the living spaces are clean and well-maintained. The community also features outdoor spaces such as gardens where residents can relax and enjoy the fresh air.
The dining options at Holy Spirit are exceptional, with restaurant-style dining available to all residents. Special dietary restrictions are accommodated to ensure that each resident's specific needs are met. Meals are prepared and served by professional staff members who adhere to diabetes diets when necessary.
To promote mental wellness, Holy Spirit offers a mental wellness program that focuses on providing support and resources for residents' emotional well-being. In terms of personal care assistance, the community provides 24-hour supervision along with assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that residents receive proper medication doses.
Residents can engage in resident-run activities as well as scheduled daily activities organized by the Holy Spirit staff. These activities aim to promote social interaction and engagement among residents while catering to their individual preferences.
Located near cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals in Sioux City, the Holy Spirit community offers convenient access to essential services for both residents and their families. In addition, transportation services are readily available nearby for ease of travel.
Overall, Holy Spirit Assisted Living Community in Sioux City offers a comprehensive range of care services along with an array of amenities designed to provide comfort and convenience to its residents. With its focus on personalized care and engaging activities, it strives to create a warm and nurturing environment for seniors.
Holy Spirit is located at 1701 West 25th Street, Sioux City, IA 51103 in Woodbury County, Iowa
The range of services offered by Holy Spirit, such as assistance with dressing and bathing, ensures that residents receive personalized support tailored to their individual needs, promoting dignity and comfort throughout daily routines. Medication management is crucial for maintaining health and preventing confusion, while meal preparation and service cater to specific dietary requirements, fostering not only physical well-being but also social interaction during mealtimes. Activities of daily living assistance helps residents maintain a sense of independence and routine in their lives, which can be essential for cognitive engagement. Furthermore, 24-hour supervision provides peace of mind for families, knowing that trained staff are constantly available to address any emergencies or behavioral changes. Lastly, the mental wellness program is designed to stimulate cognitive function and emotional health through structured activities that engage residents meaningfully, thereby enhancing their overall quality of life.
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