206 Port Neal Road, Sergeant Bluff, IA 51054
For more information about senior living options: (844) 490-3973
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They felt welcomed as family and would recommend the facility to others needing real help. They commend Embassy for sticking to great values and looking out for residents. From the first contact, they were happy with Embassy; the maintenance team helped move a relative, the facility was clean, and staff were very helpful. The staff were attentive and friendly, contributing to a peaceful and comfortable experience for a loved one's final days. They would bring their own family to Embassy.
The owners are motivated purely by greed. The balance of the staff and management are self-serving buffoons. Complaints to the state did nothing to open their eyes to issues. Nursing assistants were rough and inattentive; nurses would sign off on meds and not give them. Residents were forgotten about and not taken to meals. Former residents would not recommend the facility to anyone.The collection of remarks about Embassy paints a picture of a place that inspires strong, divided feelings. On one side, many reviewers describe encounters that feel almost familial and deeply reassuring. They recall a welcome that makes you feel you're entering a family home more than a facility, with staff who feel approachable, caring, and genuinely supportive. Several accounts emphasize how the staff go out of their way to help with the move-in process, keep the space clean, and be consistently available when residents or their families need assistance. The warmth of the initial contact and the everyday attentiveness of certain teams leave a lasting positive impression for many.
There are multiple stories of praise that center on the human side of care. Families speak of experiences that seem to reflect humility, patience, and a commitment to comfort. For instance, when a family member was being settled in, the maintenance crew jumped in right away to help with the transition. Reviewers repeatedly note that the facility feels clean and well-kept, and they commend staff members who are described as helpful, attentive, and friendly. One reviewer even frames Embassy as a place where a loved one's safety feels prioritized, with gratitude for discovering a safe haven for their sister and a sense that their aunt has been made happy by the care received.
A number of reviews highlight values and consistency as standout attributes. Phrases like "great values" and "sticking to great values" recur, signaling that some families feel the leadership and staff uphold principles that translate into trustworthy, compassionate care. Several reviewers explicitly say they would recommend Embassy to others in need of real help, and one account mentions a sense of relief and gratitude for a business that remains true to its stated ideals. There's also praise for specific positive end-of-life experiences: a father's last days treated with exceptional care, comfort, and attentiveness, which left families with peace of mind and a strong sense of kinship with the staff during a difficult time.
Yet the narrative is not one-sided. There is a persistent cadence of concern from other voices, centering on issues with management, staffing, and the consistency of care. One reviewer identifies themselves as a former resident of 3+ years and states they would not recommend the facility, arguing that the owners are driven by greed and that, aside from a few workers in maintenance, housekeeping, laundry, activity coordination, a cook named Leslie, and a portion of the nursing staff, the rest of the team and leadership come across as self-serving. This perspective is reinforced by references to multiple complaints made to the state, which the reviewer feels did not wake the leadership to the underlying issues. The tone here is blunt, casting a shadow over the facility's operations and accountability.
Other critiques delve into the mechanics of daily care. The reviewers describe a troubling disconnect between nurses and medications, alleging that some nursing assistants were rough and inattentive and that meds could be signed off without actually being given. One account explicitly claims a loved one was forgotten about and not taken to meals, delivering a blunt conclusion: it's the kind of risk and neglect that makes a caregiver want to remove themselves as quickly as possible. In this view, the care environment can feel unstable or untrustworthy, with serious implications for the safety and well-being of residents.
Taken together, these perspectives reveal a facility capable of both extraordinary warmth and troubling gaps. For some families, Embassy represents a beacon of compassionate, family-like care where staff go the extra mile to ensure comfort, safety, and happiness for loved ones. For others, the experience is marred by concerns about leadership, accountability, and day-to-day nursing practices. The divided opinions suggest a place with notable strengths in person-centered care and hospitality, but with significant concerns about consistency, oversight, and the reliability of clinical routines. The result is a nuanced picture: Embassy can be a source of comfort and trust for some, while for others it remains a place where care gaps and perceived greed create lasting doubt.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Sioux Gateway (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Embassy Rehab And Care Center in Sergeant Bluff, IA is a welcoming and well-equipped assisted living community designed to provide residents with comfort, convenience, and comprehensive care. Our amenities are designed to enhance the quality of life for our residents and include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes for residents' convenience, move-in coordination assistance, outdoor spaces for relaxation and socialization purposes as well as private bathrooms. Residents can indulge in restaurant-style dining experiences and enjoy their meals in our lovely dining area. We also offer a small library where residents can find books to read at their leisure. To stay connected with loved ones or the outside world, we provide telephone services along with Wi-Fi/high-speed internet connectivity.
In terms of care services provided at our facility, we have a 24-hour call system in place to ensure that resident needs are promptly addressed. Our caring staff provides round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care programs for individuals managing diabetes or requiring special dietary restrictions. Our dedicated team assists with medication management to ensure that residents receive their medications on time and as prescribed. Additionally, we prioritize mental wellness by offering programs tailored to support our residents' emotional well-being.
Residents at Embassy Rehab And Care Center can expect an engaging lifestyle filled with various activities catered to their interests and preferences. They can benefit from concierge services for personalized assistance throughout their stay. We offer fitness programs to promote healthy living along with planned day trips for exploration and enjoyment. Our resident-run activities encourage active participation within the community while our scheduled daily activities ensure there is always something fun happening.
Furthermore, our location is conveniently surrounded by numerous amenities that enrich the overall experience for our residents. There are three cafes nearby, providing opportunities for social outings or casual dining. Additionally, there are six parks, perfect for enjoying the outdoors and staying active. One pharmacy is in close proximity for ease of medication access, and our community is within reach of eleven physicians to meet residents' medical needs. There are also ample dining options with 25 restaurants nearby. Transportation options are abundant with five transportation services available, ensuring easy travel arrangements. For spiritual well-being, there are three places of worship nearby. Moreover, residents can enjoy cultural experiences as we have a theater close by.
Lastly, our community's proximity to four hospitals ensures that residents have readily accessible healthcare resources when needed.
At the Embassy Rehab And Care Center in Sergeant Bluff, IA, we prioritize the well-being and comfort of our residents through enriching amenities, comprehensive care services, engaging activities, and convenient access to various local amenities.
Embassy Rehab And Care Center is located at 206 Port Neal Road, Sergeant Bluff, IA 51054 in Woodbury County, Iowa
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