Pioneer Valley Living And Rehab

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  • Interior

    A long, well-lit hallway with doors on either side.

  • Outdoors

    A modern building under a blue sky with scattered clouds.

  • Building

    The entrance of a healthcare facility with a parking area.

  • Architecture

    A modern building entrance with a distinctive roof design under a partly cloudy sky.

  • Bedroom

    A well-furnished room featuring a cozy bed, a dresser, a wall-mounted TV, and an abstract painting on the wall.

  • Office

    A reception area in a modern office space, featuring a wooden front desk and staff member attending to tasks.

Pioneer Valley Living And Rehab

400 Sergeant Square Drive, Sergeant Bluff, IA 51054

For more information about senior living options: (844) 490-3973

3.9 from 21 reviews
5 stars
14
4 stars
1
3 stars
0
2 stars
1
1 stars
5

Skilled Nursing Facility

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    Overall Review of Pioneer Valley Living And Rehab

    Pros

    • pro The staff are friendly, knowledgeable, and consistently go above and beyond in care.
    • pro The facility is beautiful and well-maintained, with large private rooms and bathrooms.
    • pro It is regarded as the best facility in Siouxland, with a caring, resident-focused staff.
    • pro Leadership is fabulous and attentive, with positive changes improving care.
    • pro The place is state-of-the-art for skilled and long-term care, featuring all private rooms and baths.
    • pro The staff across roles (nurses, rehab, drivers, management) are top-notch and professional.
    • pro Residents are treated like family by amazing staff.
    • pro Pioneer Valley Living and Rehab is described as a very nice place with large windows and all private rooms.

    Cons

    • pro The call lights are not answered.
    • pro They do not engage residents in activities.
    • pro They turn on the TV, sit residents in front of it under heavy sedation, and ignore them.
    • pro They destroy the residents' will to live.
    • pro The facility's quality has declined, and they can't keep enough staff, with good workers leaving.
    • pro The staff are unfriendly and management is awful; the owner doesn't know how to run the facility; the work environment is awful.
    • pro They cannot retain housekeepers due to mistreatment, leading to poor infection control.
    • pro They are so short-staffed that housekeepers lack time to wash their hands after cleaning each room.
    • pro The housekeeper supervisor is known to harass the staff.

    Review

    The collection of impressions from these reviews paints a picture of facilities that can feel like a home away from home for many families. A large number of commenters praise the look and feel of the places - describing them as beautiful nursing homes with clean, spacious environments. They repeatedly note huge private rooms and private bathrooms, along with abundant natural light and a calm, welcoming atmosphere. For many families, the setting itself seems to set a positive tone for the care their loved ones receive, and several reviewers say they would trust these facilities with their family members because of what they've seen and felt on visits.

    Across multiple comments, staff are the standout feature of the positive experiences. Reviewers frequently describe the staff as friendly, knowledgeable, and deeply caring, with leadership that feels professional and devoted. Phrases like "a class act all around," "very professional and caring," and "amazing staff" recur, underscoring a perception that those who work there genuinely go above and beyond. Some reviewers emphasize the consistency of care across roles - nurses, rehab teams, drivers, and management are all cited as contributing to a supportive, family-like environment. The sense of trust and reassurance comes from witnessing attentive, respectful treatment of residents in day-to-day interactions.

    Several comments highlight the quality of the leadership and the overall operation. Reviewers frequently describe the administration and leadership as fabulous, competent, and well-organized, suggesting that the direction of the facility translates into a smooth, considerate experience for residents and their families. A number of people also praise the facility's maintenance and appearance, noting that the buildings feel new or well-kept and that the environment itself reinforces a sense of dignity and care. In short, the "class act" characterization extends beyond front-line staff to the culture and management of the place.

    There are, however, louder cautions that accompany the positive notes. Some reviewers report troubling gaps in care that they attribute to staffing shortages. Specific criticisms include call lights not being answered promptly, a lack of engaging activities, and residents left in front of the TV for long periods or sedated, which some say erodes their sense of independence and joy. Other concerns focus on infection control and housekeeping, with claims that inadequate staffing leads to poor hygiene practices or rushed workloads, and even harassment by supervisors in some cases. Taken together, these critiques paint a picture of a system stretched thin at times, compromising the quality of care.

    Other negative voices focus on management and organizational culture. A few reviewers describe unfriendly staff attitudes, a perception that ownership or leadership does not effectively understand or handle day-to-day operations, and an overall work environment that feels unsupportive. These comments tend to emphasize turnover and underpayment as root causes, suggesting that when good workers leave, the quality of care and consistency suffer. Collectively, they illustrate a tension between the promised standards of a modern, private-room facility and the real-world pressures of staffing and management.

    In contrast to the mixed experiences, there are strong endorsements for specific facilities that some reviewers would actively recommend or even relocate to. Pioneer Valley Living and Rehab is singled out by multiple commenters as a place they'd consider moving to or would recommend, praised for large, well-lit dining rooms, windows that allow residents to see outdoors while they eat, and all-private-room accommodations. Other remarks celebrate facilities described as state-of-the-art, with private rooms and bathrooms, and a sense of being "state of the art" in both skilled and long-term care. The recurring sentiment is that in the Sioux City/Siouxland area, there are options that stand out for comfort, privacy, and a feeling of family.

    Overall, the reviews reveal a nuanced landscape. A strong core of praise centers on beautiful, clean facilities and highly dedicated staff who create a supportive and respectful atmosphere for residents and their families. Yet there is a persistent thread of concern about staffing levels, responsiveness to residents' needs (including call lights and activities), and the?? on workers that can affect both care quality and morale. Some reviewers feel the region's facilities are the best around, especially when leadership and staff are aligned and resources are sufficient; others warn that without addressing staffing and management issues, even the most well-appointed buildings can falter. The overarching message is that Siouxland facilities can be excellent and trustworthy places to care for loved ones, but outcomes may vary depending on how well staffing, administration, and day-to-day operations are supported and prioritized.

    Features

    Housing

    • 78 resident community capacity 78 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Sioux Gateway (1 miles away) Sioux Gateway (1 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Pioneer Valley Living And Rehab in Sergeant Bluff, IA is a vibrant and accommodating assisted living community offering a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    Residents can enjoy the convenience of an on-site beauty salon for all their grooming needs. They can also stay entertained with access to cable or satellite TV, a gaming room, and a small library. For those looking to stay active, there is a fitness room and outdoor spaces available. Additionally, the community offers a computer center with Wi-Fi/high-speed internet access for those who want to stay connected.

    Meals at Pioneer Valley Living And Rehab are taken care of with restaurant-style dining in a spacious dining room. Special dietary restrictions are accommodated for, including diabetes diets. Housekeeping services ensure that residents have a clean and comfortable living environment.

    The community also provides transportation options including community-operated transportation and arrangements for non-medical transportation to doctors' appointments. Move-in coordination services make transitioning to this new living arrangement smooth and stress-free.

    Care services provided by the highly trained staff include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered along with 24-hour call system and supervision for peace of mind.

    A variety of activities are available for residents to participate in on a regular basis. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the community staff. The concierge services ensure that residents have access to any additional support they may need.

    Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby, theaters nearby and hospitals nearby - residents have easy access to various amenities outside the community as well.

    At Pioneer Valley Living And Rehab in Sergeant Bluff, IA seniors can expect exceptional care in a comfortable setting where their individual needs are met while enjoying an active lifestyle within the wider community.

    Nearby Places of Interest

    Physicians

    • Sergeant Bluff Medical Clinic (0.2 miles)
    • French Jerry - Mercy Business Health Services (3 miles)
    • Singing Hills Mercy Medical Clinic (3 miles)
    • Siouxland Vein Center (3.2 miles)
    • James W McAllister DDS (3.5 miles)
    • Family Health Care of Siouxland (3.9 miles)
    • Bruening Eye Specialists (4 miles)

    Restaurants

    • Blue TeQuila (0.7 miles)
    • Eddy's Tavern (0.8 miles)
    • Coca-Cola Bottling Company (2.3 miles)
    • Monterrey Mexican Restaurant (2.9 miles)
    • Taco Bell (2.9 miles)
    • McDonald's (2.9 miles)
    • Wendy's (2.9 miles)

    Cafes

    • Hawks Coffee Shop (0.7 miles)
    • Starbucks (3.8 miles)
    • Stone Bru (4.3 miles)
    • Jitters (7.2 miles)

    Pharmacies

    • Sergeant Bluff Pharmacy (0.7 miles)
    • Walgreens (5.4 miles)
    • Greenville Pharmacy (6.8 miles)

    Transportation

    • Sioux Gateway Airport (SUX) (1 miles)
    • Envoy Air Dba American Eagle (1 miles)
    • Jetsun Aviation Centre (1.1 miles)
    • Custom Truck Leasing (1.3 miles)
    • Avis Rent A Car (1.4 miles)

    Parks

    • Baker Park (1.3 miles)
    • Cotton Wood Park (3 miles)
    • Sertoma Park (3.4 miles)
    • Lewis and Clark Park (3.5 miles)
    • Chautauqua Park (3.5 miles)
    • Ravine Park (4.2 miles)
    • Scenic Park Playground (6.7 miles)

    Places of Worship

    • United Methodist Church (3.3 miles)
    • Southern Baptist Convention (3.4 miles)
    • St Mark Lutheran Church (5.1 miles)
    • Wels (6.1 miles)
    • Buchanan Ave Baptist Church (6.6 miles)
    • Augustana Lutheran Church Elca (7.4 miles)
    • Holy Trinity Greek Orthodox Church (7.4 miles)

    Theaters

    • AMC Southern Hills 12 (3.7 miles)
    • Promenade Cinema 14 (7.2 miles)
    • The Sioux City Orpheum (7.5 miles)

    Hospitals

    • Morningside Family Practice Center (3.9 miles)
    • DaVita Sioux City Dialysis (4.3 miles)
    • Prairie Pediatrics (5 miles)
    • Countryside Retirement Home (5 miles)
    • Mercy Cardiology (7.4 miles)
    • MercyOne Siouxland Medical Center (7.4 miles)
    • Mercy Medical Center (7.4 miles)

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