Polk City Nursing & Rehabilitation Center

Pros

• The skilled care at Polk City Nursing & Rehabilitation Center has been exceptional, significantly improving the brother's condition during his stay.
• The staff is impressive and provides a high level of support for residents.
• The Medicaid room for the brother is larger than expected and meets his needs well.
• Residents are satisfied with the food, with one brother stating it is really good and even enjoyed a great Thanksgiving dinner there.
• The facility is clean, with efforts made to maintain cleanliness in public areas and sitting spaces.

Cons

• The loved relative did not always receive the desired care and needed help eating, which was not consistently provided.
• There were instances where call lights took 30 minutes or more to be answered, even when staff members were nearby.
• The nursing staff failed to follow through on monitoring a fever, resulting in the relative developing sepsis and dehydration.
• Bruises occurred on the mother due to care from aides, with two incidents requiring hospitalization.
• Requests for cleaning mold from the air conditioner went unaddressed despite repeated pleas.
• A roommate was left on the floor for 25 minutes before assistance arrived after pulling the call light.

Review

Polk City Nursing & Rehabilitation Center has garnered a mixed bag of reviews from families who have entrusted their loved ones to the facility's care. For some, the experience has been immensely positive, highlighting exceptional skilled care and significant improvements in their relatives’ well-being. One family member noted that their brother had been at the center for about five weeks, during which time he experienced remarkable progress due to the high-quality care provided by the staff. This reviewer expressed their admiration for the staff’s commitment and professionalism, noting that his condition had improved dramatically since his admission. The facilities were described as clean and well-maintained, with public areas being regularly attended to. Additionally, they mentioned that the food quality was satisfactory and that their brother was pleased with his meals.

However, not all reviews paint such a positive picture of Polk City Nursing & Rehabilitation Center. A stark contrast can be seen in another review where a family recounted a troubling experience with inadequate care for their loved one. They reported that critical assistance was often lacking when it came to basic needs like eating, leading to severe health complications including sepsis and dehydration. Shockingly, they claimed that nursing staff failed to monitor their relative appropriately during episodes of fever. This resulted in dire consequences, necessitating life support for their loved one after insufficient oversight on behalf of the nursing team. While acknowledging that some aides were caring and attentive, this reviewer found overall staffing levels woefully inadequate, suggesting instead that families consider home care alternatives where personalized attention could be more readily available.

In another account reflecting positively on Polk City Nursing & Rehabilitation Center, a brother shared his appreciation for both the staff and the quality of the food served over several years of residency. He noted how much he enjoyed participating in activities and highlighted an instance where he celebrated Thanksgiving at the center with family members who also praised the meal quality as excellent. His long-term stay has been characterized by satisfaction rather than concern, indicating stability in both care and community involvement within the facility.

Conversely, another family voiced strong objections to recommending Polk City Nursing & Rehabilitation Center based on distressing incidents involving injuries suffered by their mother while under care there. They reported multiple bruises resulting from aide interactions, two incidents serious enough to warrant hospitalization. Their concerns extended beyond injuries; they emphasized issues related to cleanliness as well—specifically citing difficulties in getting mold removed from air conditioning units despite repeated requests. They also expressed frustration regarding response times for call lights; in one alarming instance, they revealed a situation where a roommate lay on the floor for an extended duration before receiving help after having activated her alert system.

These contrasting narratives illustrate broader systemic issues within nursing homes like Polk City Nursing & Rehabilitation Center—a combination of commendable achievements alongside grave shortcomings affecting patient safety and well-being. The first set of reviews depict dedicated staff members providing effective rehabilitation services and creating an engaging environment conducive to recovery and social interaction among residents. In contrast, other experiences serve as cautionary tales showcasing negligence or failures in providing timely assistance essential for patient welfare.

Families seeking placement options must weigh these varied perspectives carefully during what is often an emotionally charged decision-making process regarding eldercare facilities such as Polk City Nursing & Rehabilitation Center—balancing hopes against genuine concerns about safety standards observed through firsthand accounts from existing families engaged with this center’s operations over time.

Parks

• Jester Park Nature Center (3.7 miles)
• Georgetown Park (6 miles)
• Terra Park (7.8 miles)
• Lions Park (9.5 miles)
• Waterford Disc Golf Course (9.8 miles)

Pharmacies

• UnityPoint Health - Des Moines: Ankeny Medical Park Pharmacy (6.4 miles)
• Walgreens (6.8 miles)
• CVS Pharmacy (6.9 miles)
• Walgreens (6.9 miles)
• Mercy Pharmacies (7.5 miles)
• Merwin Ltc Pharmacy (8.3 miles)
• Target Pharmacy (8.6 miles)

Restaurants

• Cabaret Bar & Patio (6.5 miles)
• Taco Bell (6.5 miles)
• Yankee Clipper (6.6 miles)
• Sonic Drive-In (6.7 miles)
• Magees Irish Pub & Eat (6.8 miles)
• Whiskey River Ankeny (6.8 miles)
• Van Dee's Ice Cream Shoppe (7.3 miles)

Physicians

• Skin Solutions Dermatology, A Forefront Dermatology Practice (6.5 miles)
• Eye Care Of Iowa Pc - Ankeny (6.5 miles)
• DMOS Orthopaedic Centers (6.6 miles)
• Acute Care (6.6 miles)
• Iowa Health Physicians & Clinics (6.7 miles)
• Hearing Doctors Of Iowa (7 miles)
• World Of Vision (7 miles)

Theaters

• B&B Theater And B-Roll (6.6 miles)
• B&B Theatres Ankeny 12 & B-Roll Bowling (8.2 miles)
• Flix Brewhouse Des Moines (9.8 miles)

Cafes

• Starbucks (6.7 miles)
• Main Street Cafe & Bakery (6.8 miles)
• Starbucks (6.9 miles)
• Starbucks (8.4 miles)
• Panera Bread (8.6 miles)
• Madrid Bakery (8.8 miles)
• Starbucks (9.8 miles)

Places of Worship

• Saylorville Baptist Church (8.2 miles)
• Evangelical Free Church (9.3 miles)

Hospitals

• Madrid Nursing Home For Aging (9.2 miles)