Crystal Heights Care Center in Oskaloosa, IA

Save

  • Interior

    A young adult shares a tender moment with a senior, showcasing their bond and affection.

  • Outdoors

    A heartwarming moment shared between a grandmother and her grandchildren, enjoying a sunny day together.

  • Decor

    A patient resting in a hospital room, complete with a bed and comfortable chair.

  • Living Room

    A joyful family moment with kids and their grandmother.

  • Building

    A modern brick building with a metal roof and a welcoming entrance.

  • Healthcare

    A wheelchair user participates in a physical therapy session with the support of a caregiver.

  • Rehabilitation

    A physical therapist assists a patient with leg exercises during a rehabilitation session.

Crystal Heights Care Center in Oskaloosa, IA

Information last verified:

1514 High Avenue West, Oskaloosa, IA 52577

For more information about senior living options: (844) 490-3973

3.5 from 17 reviews
5 stars
10
4 stars
1
3 stars
0
2 stars
0
1 stars
6

Overall Review of Crystal Heights Care Center

Pros

  • pro The Crystal Heights team cares for residents with warmth and professionalism.
  • pro Their therapy department is outstanding, and the nursing staff go the extra mile to ensure comfort and safety.
  • pro Each resident is treated with dignity, respect, and genuine kindness.
  • pro Crystal Heights Care Center provides a true home and a community where residents thrive.
  • pro The clinical team communicates promptly and thoroughly, making transitions seamless and reassuring for families and providers.
  • pro The staff consistently puts residents first and makes them feel valued and cared for.
  • pro The administrative and care teams work together to support families, handling paperwork and transitions smoothly.
  • pro It feels like one big family at Crystal Heights, with staff and residents forming close, caring relationships.

Cons

  • pro They report trying to admit a relative but received no response to calls or emails.
  • pro They describe the center as a total rip-off and warn not to admit a family member.
  • pro They accuse the nursing staff of indifference to residents, saying they’re on their phones and leave residents to rot.
  • pro They claim the facility is dirty and infested with bugs.
  • pro They allege corruption and that money is prioritized over patient welfare.
  • pro They say there was false imprisonment and insensitive treatment by staff.

Review

Crystal Heights Care Center in Oskaloosa is best suited for families seeking a warm, home-like skilled-nursing environment in a rural setting, with a strong emphasis on rehab and ongoing medical support. This community tends to attract residents who need consistent therapy after procedures, hip replacements included, and those who value daily access to nursing and medical staff, prompt communications with families, and a caregiving culture that feels like a stable, extended family. For those prioritizing meaningful routines and a sense of belonging, Crystal Heights often delivers a comforting, lived-in atmosphere where residents are treated with dignity and kindness.

Those weighing alternatives should note that while the overall experience can be deeply positive, admission logistics and certain consistency questions warrant careful scrutiny. Families who place a premium on ultra-responsive admissions teams, perfectly predictable administrative processes, or ironclad transparency around finances may want to compare options and ask pointed questions during tours. The most serious caveats in the feedback revolve around communication shortfalls during intake and rare, highly negative reports about accountability and cleanliness. In short, this community can shine, but potential entrants should verify those administrative and operational touchpoints before committing.

The strongest positives revolve around care quality and the people delivering it. Reviewers consistently highlight a therapy department that helps residents regain strength and mobility, a nursing staff that goes the extra mile to ensure comfort and safety, and a culture that feels genuinely compassionate. Families repeatedly describe staff as professional, kind, and responsive, with daily involvement from doctors or RNs and a commitment to keeping residents safe and well-informed. The environment is described as welcoming and home-like, with staff who know residents personally and work closely with families to coordinate care, pace therapy, and tailor meals and activities to individual needs.

On the other hand, several reviews flag issues that cannot be ignored. A few families report difficulty getting in touch during the admissions process, with unanswered calls or emails delaying transitions. A highly negative account accuses the center of poor care practices and misrepresentation, underscoring the importance of due diligence on the financial and care terms before placement. Additional concerns about cleanliness or attentiveness, while isolated, remind potential movers-in to request current tour observations, ask to speak with multiple staff members, and verify ongoing cleaning and maintenance routines. Taken together, these concerns temper the otherwise robust positive signal and indicate that not every experience will align with the ideal family story.

Despite the mixed experiences, the proportional weight of evidence favors Crystal Heights for families prioritizing stable staffing, a therapy-forward path to recovery, and a setting that feels like a community rather than a facility. The well-regarded therapy outcomes, proactive nursing care, and the evident commitment to resident dignity help the advantages significantly offset the typical drawbacks. For families who can actively engage in the placement process, visiting for tours, meeting with the therapy supervisor, requesting sample care plans, and monitoring ongoing communications, the likelihood of a positive, supported transition rises substantially.

In closing, Crystal Heights Care Center offers a compelling option for long-term residents and post-acute rehabilitation in a rural Iowa community. The facility excels where it counts: skilled, compassionate care, robust therapy services, and a family-centered culture that can ease the emotional load on loved ones. Prospective movers-in should proceed with a structured due-diligence plan, conduct multiple conversations with the admissions team, verify billing practices and timelines, and seek out current resident testimonials beyond the marketing narrative. When those checks are complete, Crystal Heights can be a strong, trustworthy home for many families, especially those who value continuity of care, warmth, and a genuinely caring staff.

Features

Housing

  • 92 resident community capacity 92 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Crystal Heights Care Center in Oskaloosa, IA, offers a welcoming and vibrant assisted living community designed to enhance the lives of its residents. Nestled in a serene environment, this facility boasts an array of amenities that cater to both comfort and convenience. Residents can enjoy on-site facilities such as a beauty salon, fitness room, gaming room, and small library, providing opportunities for relaxation and recreation. The community also features well-equipped outdoor spaces and gardens where residents can connect with nature.

At Crystal Heights, dining is a delightful experience with restaurant-style meals available to accommodate special dietary restrictions. The dining room fosters social interactions while offering nutritious meal preparation and service tailored to individual needs.

The care services provided are comprehensive and compassionate, ensuring residents receive the support they require. With 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers, residents can feel secure knowing help is always available. The facility also emphasizes wellness through its mental wellness programs and diabetes diet management.

In addition to its rich offerings within the center, Crystal Heights is conveniently located near various local amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This accessibility enhances the lifestyle of residents by providing numerous opportunities for engagement in the broader community.

With scheduled daily activities ranging from fitness programs to planned day trips and resident-run events, there’s never a dull moment at Crystal Heights Care Center. Concierge services ensure that every need is met promptly and efficiently.

Overall, Crystal Heights Care Center embodies a supportive community where independence is valued alongside personalized care, a perfect choice for those seeking quality assisted living in Oskaloosa.

Nearby Places of Interest

Places of Worship

  • Bethel Baptist Church (0.2 miles)
  • Lifehouse Community Church (0.5 miles)
  • Oskaloosa Community Church (0.8 miles)
  • Oskaloosa Community Church of the Christian and Missionary Alliance (0.9 miles)
  • Oskaloosa Central UMC (0.9 miles)
  • Jehovah's Witnesses (1.1 miles)
  • First Church of The Open Bible (1.1 miles)

Restaurants

  • Chuong Garden (0.3 miles)
  • Taco Bell (0.6 miles)
  • McDonald's (0.6 miles)
  • Klub House (0.6 miles)
  • Wendy's (0.6 miles)
  • Hot Shotz (0.7 miles)
  • Maid-Rite (0.9 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.6 miles)
  • Fen's Hauling & Taxi Service (1.7 miles)
  • U-Haul Neighborhood Dealer (14.8 miles)
  • Budget Truck Rental (15.5 miles)

Pharmacies

  • Mahaska Drug (0.6 miles)
  • Medicap Pharmacy (0.7 miles)
  • Walmart Pharmacy (1.5 miles)
  • Pella Regional Health Center Pharmacy (15.4 miles)

Cafes

  • Scotters Coffee (0.7 miles)
  • Smokey Row (0.9 miles)
  • Julie's Homestyle Cafe (1 miles)
  • Third Place Cafe (14.4 miles)
  • Brew Coffee House (15.2 miles)
  • Smokey Row Coffee (15.2 miles)
  • Windmill Cafe (15.3 miles)

Theaters

  • Penn Centre Theatre (0.8 miles)
  • Capri Theater (12.2 miles)

Parks

  • Edmundson Park (0.8 miles)
  • City Square Park (1 miles)
  • Edmunson dog park (1 miles)
  • Edmundson Park Oskaloosa Iowa (1 miles)
  • Pella Recreation Commission (15.2 miles)
  • Sunken Gardens Park (15.4 miles)

Physicians

  • Concept By Iowa Hearing Aid Centers (0.9 miles)
  • Iowa Skin Clinic (1 miles)
  • General Surgeons MHP (1.8 miles)
  • Eric Miller, DO (1.8 miles)
  • Pediatric & Young Adult Clinic (1.8 miles)
  • Family EyeCare Center, PC (15.2 miles)
  • Kayser Hearing Aid & Audiology (15.2 miles)

Hospitals

  • Oskaloosa Foot Clinic (1.1 miles)
  • Mahaska Health Partnership Home Health & Haspice S (1.7 miles)
  • Family Medical Center (1.8 miles)
  • Mahaska Hospital Foundation (1.8 miles)
  • New Sharon Medical Center-Mahaska Health Partnership (9 miles)
  • Pella Regional Health Center (15.3 miles)
  • Pella Regional Hospital (15.3 miles)

Frequently Asked Questions

Where is Crystal Heights Care Center?
What photos are available for Crystal Heights Care Center in Oskaloosa, Iowa?

Nearby Communities

  • Pleasant Park Estates

    Pleasant Park Estates

    Oskaloosa, IA

    4.1 from 27 reviews
     

    pro Peaceful assisted-living environment with diabetes-focused care and convenient access to nearby amenities.

  • Oskaloosa Care Center

    Oskaloosa Care Center

    Oskaloosa, IA

    3.7 from 24 reviews
     

    pro Friendly staff, clean, well-maintained facilities, and engaging activities with homemade meals.

  • Homestead of Oskaloosa

    Homestead of Oskaloosa

    Oskaloosa, IA

    4.9 from 17 reviews
    $5,130 to $5,740 / month

    pro Caring staff, high-quality meals, and engaging activities.

  • Northern Mahaska Specialty Care

    Northern Mahaska Specialty Care

    Oskaloosa, IA

    4.3 from 26 reviews
     

    pro Beautiful, clean facility with caring staff and engaging activities.

  • Oskaloosa Retirement Homes

    Oskaloosa Retirement Homes

    Oskaloosa, IA

     
     

    pro Excellent access to dining, healthcare, parks, and places of worship nearby.

  • New Sharon Care Ctr

    New Sharon Care Ctr

    New Sharon, IA

    5 from 1 review
     

    pro Assisted living with diabetic care, on-site activities, and convenient access to nearby amenities.

  • Hearthstone Pella

    Hearthstone Pella

    Pella, IA

    4.5 from 34 reviews
     

    pro Engaging staff, clean, well-maintained environment, and spacious Cottage-style living with inviting outdoor spaces.

  • Independence Village of Pella

    Independence Village of Pella

    Pella, IA

    4.9 from 212 reviews
    $1,822 to $2,060 / month

    pro Welcoming, home-like atmosphere with engaging activities, delicious dining, and caring, attentive staff; spacious, clean facilities.

  • Homestead of Albia

    Homestead of Albia

    Albia, IA

    4.8 from 6 reviews
    $5,130 to $6,665 / month

    pro High-quality care with compassionate staff, plus engaging activities and dementia support.

Skilled Nursing Facility in Nearby Cities

Related Resources

  • low impact exercises for seniorsHighly Beneficial Low-Impact Exercises for Senior Living Residents

    Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.

  • is home health care tax deductibleIs In-Home Healthcare Tax Deductible? Your Comprehensive Guide

    The guide details the tax deductibility of in-home healthcare expenses according to IRS guidelines, differentiating between medically necessary services and non-medical assistance, while emphasizing the need for proper documentation and itemization requirements. It also highlights state-level variations, the importance of record-keeping, and encourages seeking professional tax help to understand evolving regulations.

  • gardening for seniorsNurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts

    Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.