Southern Hills Specialty Care in Osceola, IA
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444 North West View Drive, Osceola, IA 50213
For more information about senior living options: (844) 490-3973
The staff at Southern Hills are great, super caring, and hardworking. Southern Hills Specialty Care is described as a down-home, close-knit, loving "family" of staff. The staff are always on top of things, showing compassion and delivering great care. The staff remembered residents and their families, even after long gaps. The building is always clean and doesn't have the typical nursing home smell. The staff cried with families and showed love and compassion when loved ones passed. The staff are all amazing and provide excellent care. Families would highly recommend Southern Hills to others for quality care. The caregivers communicate clearly and regularly with families.
The staff were very neglectful and would not recommend placing a loved one there. The staff did not interact much with residents, even though they were kind. The staff lied about contacting the family and failed to have a provider check on her when she coughed up blood. The facility could not keep residents safe, with wandering/exit-seeking and premature discharges. Hygiene care was horrible and residents slept in their clothes. The facility turned into a stressful situation, and the family felt they had given up on their relative within two months. The room-door alarms were off during visits, indicating safety monitoring failures. The facility did not provide explanations for care decisions, leaving families with unanswered questions. Overall, the experience was terrible and the facility would not be recommended.Southern Hills Specialty Care in Osceola is best suited for families seeking a warm, home-like environment where staff relationships feel personal and residents receive attentive, compassionate daily care. It works especially for seniors who are generally stable but benefit from consistent human contact, a neat, well-presented setting, and a culture that treats residents with dignity. Those needing robust, tightly structured memory-care programming, strict wandering restrictions, or relentless medical oversight should look at alternatives with more defined memory-care units and tighter safety protocols. In short, this community earns its place for families prioritizing kindness, daily engagement, and a comfortable atmosphere over advanced, high-security dementia care.
On the plus side, the strongest draw is the staff ethic. Reviewers repeatedly credit frontline caregivers and managers for genuine warmth, reliability, and a sense of family. Residents are described as well-dressed, clean, and cared for with attention to personal dignity. Families note improvement in appetite and weight, regular cleanings, and a visible absence of the "nursing home smell" that can plague other facilities. The emotional support shines through in stories of staff members sharing memories with patients' families and coordinating care in ways that feel deeply personal. When things go well, the environment feels nurturing, and the staff's willingness to step up is a recurring, credible strength.
Yet substantial red flags warrant serious consideration. A core concern across multiple accounts is safety and risk management, especially for residents who wander or have memory challenges. Several families report that a loved one could not be confidently kept safe, with alarms either not working consistently or not effectively preventing elopement, leading to relocations within a short period. Hygiene lapses appear in some narratives - residents sleeping in clothes, inconsistent one-on-one care promises, and questions about the thoroughness of daily routines. A pattern emerges of mixed communication: some families feel well informed, while others contend that updates were delayed, incomplete, or not delivered with transparency. These are not marginal notes but persistent themes that influence trust.
Troubling experiences extend to more severe outcomes for a few residents. One account describes a rapid decline that culminated in pneumonia after a perceived delay in care, followed by accusations that important information was not communicated to the family. Others recount difficult final chapters where families felt the facility could not provide the level of comfort and safety expected, or where care transitions were mishandled. The presence of strongly negative stories - paired with the overwhelmingly positive anecdotes - creates a bifurcated picture: the quality of daily care can be excellent, but systemic gaps in safety, accountability, and timely communication can dramatically worsen outcomes when a loved one faces a crisis.
Balancing these dynamics hinges on how a family uses the strengths while mitigating the weaknesses. When staffing is consistent and families are proactive, the positives can offset the risk areas. The practical approach is to secure rigorous, ongoing communication channels, demand clear daily care logs, and insist on visible, accountable leadership involvement. Ask for a formal care plan with explicit safety measures for wandering, frequent monitoring, and quick escalation protocols. If memory-care needs exist, request a thorough evaluation to confirm the appropriate level of care and the availability of a dedicated memory-care pathway. In addition, verify hygiene practices, room hygiene standards, and the reliability of door alarms and other safety features.
In the end, Southern Hills Specialty Care delivers a compelling combination: a close-knit, compassionate staff and a clean, personable environment that can make a meaningful difference in a loved one's daily life. It is a legitimate option for families who value human connection, consistent staff engagement, and a comfortable setting, provided there is active family involvement and careful oversight. For those whose priority is rigorous safety for wander-prone seniors, transparent, frequent medical updates, and a robust memory-care program, alternatives with stronger safety nets may be the wiser choice. This community can offer genuine peace of mind when paired with clear expectations, structured oversight, and vigilant communication.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Southern Hills Specialty Care is an assisted living community located in Osceola, IA. We pride ourselves on providing a range of amenities and care services to ensure the comfort and well-being of our residents.
Our community offers a variety of amenities to enhance the lives of our residents. They can enjoy a visit to our beauty salon or relax while watching their favorite shows with cable or satellite TV. Our community operated transportation ensures that residents have access to various destinations within the area. For those interested in staying connected, we provide a computer center and Wi-Fi/high-speed internet.
Mealtimes are a highlight at Southern Hills Specialty Care. Residents can gather in our spacious dining room for restaurant-style dining experience, enjoying delicious meals prepared by our dedicated staff. Special dietary restrictions are also accommodated to cater to individual needs.
We understand the importance of staying active and engaged, which is why we offer numerous activities for our residents. From fitness programs and wellness centers to planned day trips and resident-run activities, there is always something exciting happening at Southern Hills Specialty Care. Concierge services are also available for any additional assistance or requests.
The surrounding area offers convenience as well, with two nearby cafes, parks, pharmacies, physicians, restaurants, and transportation options. Residents can easily access various amenities and services without hassle.
In terms of care services, we prioritize the well-being of our residents with 24-hour supervision and assistance with daily living activities. Our compassionate staff is trained to assist with bathing, dressing, transfers, medication management, specialized dietary needs (such as diabetes diet), and more. Mental wellness programs are also available to support emotional health.
At Southern Hills Specialty Care, we strive to create a warm and welcoming environment where residents can thrive physically, emotionally, and socially.
Southern Hills Specialty Care is located at 444 North West View Drive, Osceola, IA 50213 in Clarke County, Iowa
Southern Hills Specialty Care on seniors.fyi includes 13 photos including images showing landscaping, interior, building, rehabilitation, garden, pathway, outdoor, flag, and more.
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Interior
Living Room
Building
Architecture
Landscaping
Garden
Seating Area
Outdoor
Grass
Exercise Equipment
Office
Healthcare
Rehabilitation
