Elmwood Care Centre
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222 North 15Th Street, Onawa, IA 51040
For more information about senior living options: (844) 490-3973
Excellent staff working each day to make a truly impactful difference for the residents. The nurses provide great service and go above and beyond to keep residents comfortable, safe, and happy. Elmwood's nursing staff are described as providing consistent, attentive care that families appreciate over time.
The management is terrible. The staff environment is bad and residents are neglected. The rooms were filthy and staff refused to clean them, forcing family members to clean themselves. Residents were not checked on promptly, with hours passing before anyone attended to them. Call lights were ignored and residents had to wait for help. Care was delayed or withheld, including oxygen, until someone became angry about the situation. The administrator shows a lack of compassion and is a poor example of upper management. Family reports of concerns were ignored, and patients often had to wait to see a doctor, leading to serious harm.The collection of experiences shared about Elmwood paints a stark and emotionally charged picture. On one hand, there is a persistent drumbeat of concerns about how things are run at a management level, and about how residents are cared for once they are there. On the other hand, a small number of voices praise the nursing staff themselves, suggesting that while the system may be failing in some ways, the people delivering direct care can still show dedication. Taken together, the narratives form a complex, troubling portrait of an institution where good intentions among frontline workers are undermined by broader organizational problems.
Many reviewers place the bulk of the fault on management and the facility's operational culture. They describe the administrator as a poor example of upper management, someone who lacks people skills and compassion and who imposes unrealistic demands on supervisors and other employees. The sentiment runs strong: the facility is chronically understaffed, which in turn creates a hostile or discouraging work environment for the staff who are there. Some reviewers even offer sympathetic but pointed warnings that the administrator's leadership makes it hard for the team to do their jobs effectively, with a sense that the entire operation is hamstrung by these leadership decisions.
Care delivery, in several accounts, deteriorates into neglect or near-neglect. Reviewers recount filthy rooms and a lack of basic cleaning supplies, to the point that a family member felt compelled to bring their own broom and cleaning products to tend to a patient's space. In at least one instance, a family member arrived at 5 p.m. and reported that no staff member checked on their loved one until 9 p.m. One resident across the hall reportedly had to crawl to the bathroom because no one responded to a call light. These anecdotes emphasize a clear pattern: residents were left to fend for themselves, with calls for attention and aid too often ignored or delayed.
Medical and nutritional care is highlighted as particularly alarming. Several reviews allege that a loved one did not receive essential care promptly, including a situation where oxygen was not provided until a doctor intervened with frustration toward the facility. There are grave claims of malnutrition and kidney failure after a period of hospitalization, with a family describing a loss of more than 30 pounds in one month and noting that a family member who needed assistance with meals - such as cutting food into safe, bite-sized pieces - did not receive it. The concerns extend to the management of symptoms and conditions that require timely medical evaluation; in some cases, family warnings were said to be ignored or met with the suggestion that the patient would have to wait for a doctor. The consequences are stark: bed sores from immobility, untreated declines in health, and later discovery of severe organ problems by the time care was escalated.
The emotional toll on families is palpable. Several reviewers urge others to listen to the families who live with the daily realities of care at Elmwood, insisting that there is real danger in ignoring concerns about a loved one's wellbeing. Some express a resolute desire to prevent similar outcomes for others, even as they acknowledge the fear and frustration that accompany such experiences. The language used - phrases like "do not send your loved ones here," "please listen to your family member" - reflects a sense of betrayal and alarm that the facility failed to protect those most vulnerable.
There is also a noticeable dichotomy in the feedback. While the prevailing tone is critical, a few comments offer a contrasting experience. One reviewer notes that Elmwood is among the few local options and cautions readers to consider other facilities, citing cost and unacceptable care in their own experience. Another, much more positive, review specifically highlights the grandfather's eight-month stay and praises the nurses for consistently going above and beyond to keep him comfortable, safe, and content. This praise for individual nurses suggests that, when staffing is available, compassionate care can still be delivered; it merely underscores the broader concern that the system as a whole may be failing patient welfare.
Finally, a stark and blunt closing sentiment appears in the feedback: a warning framed as a question - "Do you love your elders?" - followed by a recommendation to find another nursing home. This line encapsulates the emotional gravity of the reviews and the urgency with which some families feel compelled to advocate for better options. The overall takeaway is not simply a critique of one bad experience, but a call for prospective families to investigate thoroughly, to observe how care is administered, and to weigh the risks of under-resourcing and leadership decisions against the need for trustworthy, attentive care.
In sum, Elmwood emerges from these accounts as a place of real contradiction. For some residents and families, the facility is a place of hard-won care delivered by committed nurses who manage to rise above systemic shortcomings. For many others, however, it is a place where neglect, delayed responses, and poor management create dangerous and even life-threatening situations. The testimony urges prospective families to proceed with caution, to seek alternatives where possible, and to insist on accountability, transparent communication, and consistent, compassionate care for every resident.
54 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Elmwood Care Centre in Onawa, IA is an assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community provides a comfortable and convenient living environment with fully furnished accommodations, private bathrooms, and access to cable or satellite TV.
Residents can enjoy various recreational activities and social engagements through the community-operated transportation services that provide transportation to nearby cafes, parks, theaters, restaurants, places of worship, and other points of interest. Additionally, there is a gaming room, small library, fitness room, and outdoor space available for residents to engage in different activities.
The dining experience at Elmwood Care Centre is exceptional with restaurant-style dining and special dietary restrictions accommodated. Residents have the convenience of having their meals prepared and served by the staff while also being able to request assistance with diabetes diet management.
Care services at Elmwood Care Centre include 24-hour call system availability for emergencies, 24-hour supervision for resident safety, assistance with daily activities such as bathing and dressing, medication management, and coordination of transportation arrangements for non-medical purposes or doctor appointments.
The mental wellness program aims at promoting the emotional well-being of residents through various activities designed to stimulate their cognitive abilities. Additionally, concierge services are offered along with planned day trips and scheduled daily activities to ensure residents have fulfilling experiences throughout their stay.
Overall, Elmwood Care Centre in Onawa, IA provides a vibrant assisted living community where residents can live comfortably while receiving personalized care services tailored to their needs.
Elmwood Care Centre is located at 222 North 15Th Street, Onawa, IA 51040 in Monona County, Iowa
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