Norwalk Nursing And Rehabilitation Center in Norwalk, IA

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  • Interior

    A therapy room equipped with stairs, parallel bars, and exercise ball near large windows.

  • Outdoors

    An elderly person in a wheelchair interacting with a horse outdoors, surrounded by vibrant flowers.

  • Building

    A brick building with a covered porch and large windows, surrounded by greenery.

  • Dining

    Older adults enjoy a meal together at a community dining setting.

  • Hallway

    A long, well-lit hallway with doors on either side and wooden flooring.

  • Wheelchair

    Elderly individuals engaging in pumpkin decorating activities indoors.

  • Gardening

    A person preparing soil in a garden bed for planting.

  • Bingo

    A group of elderly people playing bingo at a table.

Norwalk Nursing And Rehabilitation Center in Norwalk, IA

Norwalk Nursing And Rehabilitation Center is a nursing home community in Norwalk, IA.

Information last verified:

921 Sunset Drive, Norwalk, IA 50211

For more information about senior living options: (866) 208-4318

4.1 from 41 reviews
5 stars
30
4 stars
2
3 stars
1
2 stars
1
1 stars
7

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2019Top 5% Senior Living Community in 2024

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Overall Review of Norwalk Nursing And Rehabilitation Center

common 24 reviews mention this

Staff care and compassion stand out

Residents and families most often mention compassionate, attentive staff.

Across the reviews, people repeatedly describe staff members as caring, respectful, and responsive to residents’ needs. Several families specifically mention feeling comfortable because their loved one was treated with compassion and followed up on concerns. A few negative reviews focus on leadership or care problems, but the larger share of comments still centers on staff going above and beyond.

common 7 reviews mention this

Clean building and rooms

Multiple reviews highlight an exceptionally clean facility.

Cleanliness comes up often, with reviewers describing the facility as clean inside and out. One person also mentions no odor and being impressed with how well things were kept. A few reviews also connect the clean environment with feeling confident about overall care.

common 4 reviews mention this

Activities keep residents engaged

Residents and visitors describe a steady schedule of activities.

Reviews mention daily activities and opportunities to get out of the room, including exercise with music and community gatherings. People also describe outings like bus rides for seasonal events. Families say this engagement helped make a difficult time feel more manageable.

caveat 2 reviews mention this

Billing and administration frustrate

Some reviews criticize billing and administrative responsiveness.

A couple of reviews report problems with billing and dispute resolution, including bills described as inaccurate or ongoing issues that were not resolved. One also mentions concerns about how administrative staff handled questions about care. These critiques stand apart from the otherwise frequent praise about day-to-day staff support.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 51 resident community capacity 51 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Des Moines International (4 miles away) Des Moines International (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Pyra (0.2 miles)
  • Johnny's Italian Steakhouse (3.7 miles)
  • Cumming Tap (4.2 miles)
  • Burger King (4.9 miles)
  • Subway (5.1 miles)
  • Old West Mexican (5.1 miles)
  • McDonald's (5.2 miles)

Physicians

  • Jones Family Dental (0.4 miles)
  • Norwalk Family Physicians (0.9 miles)
  • Michael Agey, DO (1.6 miles)
  • Oral Surgeons PC (3.3 miles)
  • Mercy Clinics (4.4 miles)
  • Deanna Boesen, MD (4.4 miles)
  • South Glenn Walk In Clinic (5.4 miles)

Pharmacies

  • Medicap (1.6 miles)
  • MercyOne Des Moines Behavioral Health (4.4 miles)
  • Walgreens (5 miles)
  • Walgreens (7 miles)
  • Osco Pharmacy (7 miles)
  • Walgreens (7 miles)
  • Walgreens (7.2 miles)

Transportation

  • Des Moines International Airport (DSM) (4.2 miles)
  • TSA Checkpoint (4.2 miles)
  • Concourse C (4.3 miles)

Cafes

  • Panera Bread (5 miles)
  • Starbucks (5 miles)
  • St Kilda Collective (6.8 miles)
  • Caribou Coffee (7.6 miles)
  • Starbucks (7.7 miles)
  • Starbucks (7.7 miles)
  • Starbucks (8.1 miles)

Parks

  • Water Works Park (5.1 miles)
  • Sayers Park (5.5 miles)
  • Gray's Lake Park (6.6 miles)
  • Kawanis Park (7.3 miles)
  • Stone Park (7.4 miles)

Places of Worship

  • Covenant Presbyterian Church (8.1 miles)

Hospitals

  • Blank Children's Hospital NICU (8.2 miles)
  • Methodist Outpatient Surgery (8.2 miles)
  • Methodist Hospital North 6 (8.2 miles)
  • UnityPoint Health - Iowa Methodist Medical Center - Emergency Department (8.2 miles)
  • North 3 - IMMC (8.2 miles)
  • Spay Clinics (8.2 miles)

Frequently Asked Questions

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