Norwalk Nursing And Rehabilitation Center in Norwalk, IA
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921 Sunset Drive, Norwalk, IA 50211
For more information about senior living options: (844) 490-3973
The staff treat residents with respect and love. The center provides friendly service and is a clean facility. The facility offers daily activities and a welcoming community space. The staff are receptive to concerns and address them promptly. The staff's dedication and compassion are evident in everything they do. The care given is exemplary and the staff go the extra mile. The staff go above and beyond to treat residents like family. The nursing staff are outstanding, professional, and attentive. The environment is extremely clean and welcoming.
They are criminals who break into dressers and steal stuff. The facility is described as a horrible experience. The administrator yelled at a reviewer's daughter for asking about care. The staff is understaffed and underpaid. In 21 days, the facility served only a grilled cheese sandwich, not a five-star rehab center. The reviewer would not recommend a loved one stay there. The dad went days without being dressed, and the clothes brought for him were never used, with ongoing billing issues.Norwalk Nursing and Rehabilitation Center in Norwalk, IA is best suited for families seeking a warm, people-centered environment where caregivers treat residents like family. It excels for seniors who want steady daily routines, meaningful rehabilitation, and ongoing engagement rather than a luxury setting. The community's strength lies in its approachable, homey atmosphere: clean spaces, familiar faces, and a leadership approach that stresses compassion and relationship-building. It works best when the priority is consistent caregiving and social connection - where staff know residents by name, celebrate gradual improvements in rehab, and foster a sense of belonging over polish or prestige.
The strongest positives are the character and commitment of the staff. Families repeatedly report nursing and rehab teams that go the extra mile, with aides, RNs, and therapists collaborating to push for real progress and everyday comfort. The administrator and leadership are praised for building a culture that feels like a true team - a "care-for-family" ethos that shines in activities, celebrations, and personal interactions. The facility supports memory care needs within its rehab framework, offering on-site beauty services, physical therapy, and a versatile activities calendar - from bus outings to crafts and music-based exercise - so residents stay engaged and mentally stimulated. Cleanliness and a quiet, welcoming environment further reinforce the sense of a dependable, resident-first home.
Yet the reviews are not without cautionary notes. A handful describe significant downsides, including serious allegations of theft and billing disputes that some families found unresolved. There are also critiques about staffing on certain shifts, with comments suggesting periods of understaffing or uneven attention, as well as accusations that some administrative interactions could be more transparent or responsive. Some observers note the facility is not state-of-the-art in appearance or amenities, and that rooms and common areas, while adequate and comfortable, do not match the luxury finishes found in more upscale locales. These risks can undermine confidence for families prioritizing flawless operations or pristine, hotel-like surroundings.
These concerns must be weighed against the cons. When the core draw is heartfelt care, steady communication, and a staff-driven culture that treats residents like treasured family members, the pros carry real weight. The tight-knit size helps staff form meaningful relationships, and the consistent, hands-on attention from nursing, rehab, and activity staff often translates into better day-to-day quality of life for residents. Administrators who are described as present and motivating can offset occasional administrative friction, because every family member feels heard and seen by a leadership team that visibly prioritizes resident welfare. In this balance, Norwalk often rises to meet expectations for those who value warmth, reliability, and community engagement over the latest facility trend.
Families should consider alternatives if certain priorities dominate the search. Those seeking the highest-end d?cor, the most cutting-edge clinical amenities, or crystal-clear billing with zero dispute may find other communities more aligned with those preferences. If consistent, around-the-clock clinical rigor or a spotless, luxury environment is non-negotiable, exploring options with larger staff pools and more extensive private-pay options may be prudent. Likewise, if there are persistent worries about theft or opaque billing processes, it is wise to compare facilities with explicit safeguards, transparent financial practices, and stronger incident-response records before making a commitment.
The practical path forward is clear. Visit multiple times, spanning different days and shifts, to observe how staff interact with residents and how care plans are executed in real life. Request to see recent inspection reports and any incident logs to understand how concerns were addressed. Talk directly with current residents or their families about communication quality, maintenance of private spaces, and the consistency of rehab progress. Confirm room configurations, costs, and what is included in monthly pricing, along with any Medicaid-related accommodations if applicable. For families prioritizing genuine warmth, daily activity, and an integrated, family-style culture, Norwalk Nursing and Rehabilitation Center offers a compelling, trustworthy option. For those whose criteria center on luxury, flawless operations, or ironclad billing transparency, it may be prudent to shortlist alternatives and compare concrete, on-the-ground experiences before deciding.
51 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Des Moines International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Norwalk Nursing And Rehabilitation Center in Norwalk, IA is a premier assisted living community offering a wide range of amenities and personalized care services. The community boasts a variety of amenities to enhance the residents' daily lives, including a beauty salon for grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones.
Residents can enjoy delicious meals in the dining room with restaurant-style dining options and special dietary restrictions are accommodated. The fully furnished accommodations provide comfort and convenience, while private bathrooms offer privacy. A small library is available for book lovers and there is also a gaming room for recreational activities.
The community offers various care services to meet the individual needs of each resident. With 24-hour call system and supervision, residents can have peace of mind knowing that assistance is always available when needed. Trained staff members provide support with activities of daily living, such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time.
In addition to physical care, the community also focuses on mental wellness programs to promote overall well-being. Transportation arrangement is available for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination services are provided to assist new residents during their transition.
To keep residents active and engaged, there are numerous activities planned on a daily basis. Fitness programs help residents stay fit and healthy while concierge services cater to their personal needs and preferences. Planned day trips offer opportunities for exploration and resident-run activities encourage social interaction among peers.
Conveniently located near pharmacies, physicians, restaurants, and transportation options within close proximity make it easy for residents to access necessary resources.
At Norwalk Nursing And Rehabilitation Center, residents can enjoy a vibrant lifestyle filled with comfort, care, and engaging experiences in an inviting environment.
Norwalk Nursing And Rehabilitation Center is located at 921 Sunset Drive, Norwalk, IA 50211 in Warren County, Iowa
Norwalk Nursing And Rehabilitation Center on seniors.fyi includes 10 photos including images showing interior, wheelchair, windows, landscaping, therapy room, stairs, exercise equipment, hallway, and more.
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Interior
Outdoors
Building
Dining
Hallway
Wheelchair
Gardening
Bingo
