Edencrest at The Legacy

Pros

• The staff at Edencrest at The Legacy is consistently described as caring and friendly, creating a welcoming atmosphere for residents and their families.
• Many reviewers noted that the facility felt like home, fostering a sense of family among residents and staff.
• Residents enjoyed various activities, particularly live music, which was highlighted as a positive aspect of the community.
• The director of Edencrest made families feel included and valued during tours, demonstrating genuine care for potential residents.
• Reviewers appreciated the attentive communication between staff and families regarding individual resident needs and situations.
• Overall experiences in respite care were favorable, with commendations on the quality of food and helpfulness of the staff.
• Many expressed confidence in the care provided by Edencrest, recommending it to friends and family without hesitation.

Cons

• The washing machines had a 6-inch wide greasy ring around the top of the tub.
• Some staff members were cold and overly forceful.
• A few care providers did not understand that patients have the right to refuse medication.
• The meals were very elementary school-like, with an overabundance of pork meals and lunch meat sandwiches.
• Activities were simple, and laundry skills resulted in permanent stains on clothing.
• It was too expensive for the value received, as most meals had to be cooked independently.
• Staffing changes since a previous stay affected the quality of care experienced by one reviewer.

Review

Edencrest at The Legacy has garnered a mix of reviews from families navigating the delicate journey of finding appropriate care for their loved ones with dementia and other health conditions. Overall, while many have expressed satisfaction with the level of care and community feel provided by the facility, others have raised concerns about specific aspects that detract from the overall experience.

One recurring theme is the quality of staff interactions. Many families have praised the caring demeanor of the team members, noting how they communicate effectively with residents and their families. Instances of genuine warmth and attentiveness were highlighted, particularly in accounts where residents felt like part of a family upon entering. For instance, one reviewer noted how during a tour, the director made everyone—including visitors—feel included and valued, showcasing a commitment to creating a welcoming environment right from the outset. This sense of community appears to be a hallmark of Edencrest at The Legacy, as friends and extended family members also complimented their experiences there.

However, not all reviews painted such an idyllic picture. Some users reported less favorable experiences regarding specific staff members who exhibited coldness or forcefulness when it came to medication administration. There were instances where caregivers did not fully respect patients' rights to refuse medication, which can be distressing for both patients and their families. Additionally, while some staff received commendations for their kindness and professionalism, there was variability in care quality due to changes in personnel over time.

The facility's amenities received mixed feedback as well. While some enjoyed various activities offered—especially live music that helped lift spirits—others criticized essential services like laundry management. One review detailed unfortunate incidents where clothing was damaged due to improper handling by staff during laundry processes; this not only added unnecessary stress but also increased costs as families had to rely on laundromats instead.

In terms of dining options, complaints emerged about food quality being reminiscent of elementary school meals—with an overwhelming prevalence of pork dishes and lunch meat sandwiches—which left some residents dissatisfied with their culinary experiences. This inadequacy was exacerbated by reports that families often found themselves preparing meals independently rather than relying on the provided service.

Despite these criticisms regarding amenities and staff interactions in certain instances, many families reaffirmed their choice in selecting Edencrest at The Legacy for respite care or long-term residence because they believed in its positive reputation within the community. For instance, one user mentioned how they chose Edencrest specifically because it was smaller than other facilities—a feature that attracted them due to personalized attention possibilities available within intimate settings.

Overall, it's evident that Edencrest at The Legacy offers significant strengths through its compassionate caregiving staff and supportive environment fostering connection among residents. However, they would benefit from addressing pointed issues such as food variety and quality alongside consistency in personnel training to ensure every resident receives equitable care throughout their stay. Families considering this facility are encouraged to weigh these factors carefully while recognizing both its merits as well as areas needing enhancement.

This part of Norwalk, Iowa offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With several restaurants nearby such as Pyra, Johnny's Italian Steakhouse, and Old West Mexican, residents have plenty of dining options to choose from. There are also multiple healthcare facilities in the area including Jones Family Dental, Norwalk Family Physicians, and Mercy Clinics. Pharmacies like Medicap and Walgreens are easily accessible for medication needs. For transportation, Des Moines International Airport is just a short drive away. The neighborhood also features cafes like Panera Bread and Starbucks for socializing or enjoying a cup of coffee. Nearby parks such as Water Works Park and Gray's Lake Park provide opportunities for outdoor recreation and relaxation. Additionally, there are hospitals like Village and Iowa Methodist Medical Center within close proximity for any medical emergencies. Places of worship such as Covenant Presbyterian Church offer spiritual support for those who seek it. Overall, this area provides a blend of convenience, healthcare resources, dining options, recreational opportunities, and spiritual care that may make it an attractive choice for senior living.

Restaurants

• Pyra (0.9 miles)
• Cumming Tap (4.1 miles)
• Johnny's Italian Steakhouse (4.6 miles)
• Burger King (5.8 miles)
• Subway (6 miles)
• Old West Mexican (6 miles)
• McDonald's (6.1 miles)

Physicians

• Jones Family Dental (1.3 miles)
• Norwalk Family Physicians (1.8 miles)
• Michael Agey, DO (2.5 miles)
• Oral Surgeons PC (4.2 miles)
• Mercy Clinics (5.3 miles)
• Deanna Boesen, MD (5.3 miles)
• South Glenn Walk In Clinic (6.1 miles)

Pharmacies

• Medicap (2.5 miles)
• MercyOne Des Moines Behavioral Health (5.3 miles)
• Walgreens (5.9 miles)
• Walgreens (7.8 miles)
• Walgreens (7.8 miles)
• Walgreens (7.8 miles)
• Osco Pharmacy (7.9 miles)

Transportation

• Des Moines International Airport (DSM) (5.1 miles)
• TSA Checkpoint (5.1 miles)
• Concourse C (5.2 miles)

Cafes

• Panera Bread (5.9 miles)
• Starbucks (6 miles)
• St Kilda Collective (7.6 miles)
• Starbucks (8.3 miles)
• Caribou Coffee (8.5 miles)
• Starbucks (8.6 miles)
• Starbucks (8.8 miles)

Parks

• Water Works Park (6 miles)
• Sayers Park (6.4 miles)
• Gray's Lake Park (7.5 miles)
• Kawanis Park (8.1 miles)
• Stone Park (8.3 miles)

Hospitals

• Village (8.8 miles)
• Iowa Methodist Medical Center (8.9 miles)

Places of Worship

• Covenant Presbyterian Church (8.8 miles)
• Shepherd Of The Valley (9 miles)