1500 First Avenue East, Newton, IA 50208
For more information about senior living options: (844) 490-3973
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The mother trusted Nelson Manor due to prior experience with people she knew who had been there. The reviewer hoped for attentive care that would sustain a semi-happy environment. The review highlights familiar associations with people connected to the facility as a positive attribute.
The care at Nelson Manor was harsh and lacked the attention needed to maintain a semi-happy environment. The resident's hearing aids were poorly maintained, often unusable, and staff would not assist with basic maintenance like inserting batteries. The facility was reputed to drug residents with anti-anxiety and hypnotic medications to keep them sedated. There were occasions when the mother appeared far from normal and could barely speak. The office was in turmoil, making it hard to reach anyone who seemed to know who was in charge. Nelson Manor was described as an inept business. There were concerns about financial mismanagement and unsettled accounts. The mother died in their care under suspicious circumstances, with an investigation anticipated. The reviewer would not recommend the facility for a pet or a family member.The account describes a troubling experience with Nelson Manor that began when the writer's mother chose the facility based on a prior association - people she knew had had positive experiences there. Even though the staff had changed and the era of Covid-19 had brought new policies, the author notes that within just the first 30 days of the mother becoming a resident, the level of care she received fell short of what was needed to sustain a semi-happy environment. The writer emphasizes that the mother was shaky and had trouble with hand coordination, and over the course of the 118 days she remained there, she was able to use her hearing aids for perhaps 30 days. The hearing aids were difficult to manage: they would snap or cause discomfort, and attempts to have basic maintenance tasks carried out - such as installing new batteries - were met with reluctance or resistance. Because of this, communication with the mother deteriorated, making it harder for the family to understand and assist her in a timely manner.
A major grievance highlighted in the narrative concerns communication barriers imposed by the facility. The family could only talk with their mother over the phone due to "lockouts," which the reviewer characterizes as another obstacle to appropriate care. This restriction on direct, in-person contact compounded concerns about the mother's well-being and the ability of the family to monitor her condition. The writer portrays a picture of an environment where prompt responsiveness and hands-on attention were lacking, especially for someone already dealing with physical coordination and hearing challenges.
The review strongly questions the facility's broader clinical practices, citing online ratings as evidence of alleged systemic issues. The author claims the facility is "rated very high for drugging the patients with anti-anxiety and hypnotic chemicals," implying that medications were used to sedate residents to maintain order and ease the workload. The narrative asserts that there were repeated instances in which the mother appeared unlike her normal self and could barely speak, suggesting to the writer that the medication practices may have masked or altered the mother's condition rather than addressing underlying needs. This part of the account casts doubt on the quality and appropriateness of treatment, particularly for someone with sensory and motor impairments who required careful and attentive care.
In the writer's assessment, the facility's shortcomings extended beyond care and into the administrative realm. They explicitly state that they would not recommend Nelson Manor for any pet or family member, describing the office as being in "turmoil" and noting difficulty in reaching anyone who seemed to know who was in charge. The sentiment conveyed is one of systemic inefficiency and poor organizational structure, with an impression that the business was more focused on other concerns than on delivering consistent, compassionate care. The author suggests that the facility's management issues translated into failures to address basic needs and to handle financial matters responsibly, specifically mentioning a lack of responsiveness to payments and overall billing concerns.
The most grave allegation concerns the mother's death in the care of the facility. The writer asserts that the mother died under suspicious circumstances after returning from the local hospital one day before October 4, 2020. The claim is framed with an air of unresolved questions, and the author notes that an investigation was anticipated, describing it as "coming." This element of the narrative is presented as a critical, defining point in the account, signaling a profound breach of trust and a deeply concerning outcome that the family attributes to the care they received.
Taken together, the narrative paints a picture of a nursing home experience characterized by decline in the quality of daily care, communication barriers that impeded monitoring and support, concerns about pharmacological practices, administrative disarray, and a grave, unresolved tragedy surrounding the mother's death. The writer's tone is unequivocally critical, urging others to exercise caution and to scrutinize not only the day-to-day care but also the facility's leadership, operations, and potential risks to residents' safety. While the account reflects a single family's perspective, the details shared convey a strong sense of distrust and alarm about Nelson Manor as a place of care.
For readers encountering this account, it is important to recognize that these statements come from one individual's experience and interpretation. The allegations - including widespread medication practices, communication barriers, and the circumstances surrounding a resident's death - are presented as the author's claims and concerns. Prospective families or patients should consider these points as serious warnings to investigate thoroughly, seek corroborating information, review independent inspections or reports, and engage directly with facility staff and regulators to obtain a balanced understanding of the quality and safety of care provided.
36 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Nelson Manor is an assisted living community located in Newton, IA. Our residents enjoy a range of amenities and care services to ensure their comfort and well-being.
Our fully furnished apartments are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for residents to enjoy. We also provide housekeeping services to keep the common areas clean and tidy.
For dining, our restaurant-style dining room offers delicious meals prepared by our experienced chefs. We accommodate special dietary restrictions such as diabetes diets to ensure that all residents can enjoy their meals.
At Nelson Manor, we prioritize the health and safety of our residents. Our 24-hour supervision ensures that there is always someone available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive the correct dosage at the scheduled times.
We believe in promoting mental wellness among our residents, which is why we offer a mental wellness program designed to engage them in stimulating activities and social interactions.
Outside of their apartments, residents can enjoy our beautiful outdoor space and gardens. We also organize resident-run activities and schedule daily activities to keep our residents engaged and entertained.
Convenience is important to us, which is why we are located near various amenities. There are cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals all within close proximity to our community.
At Nelson Manor in Newton, IA, we strive to provide a comfortable and enriching environment for our assisted living residents.
This part of Newton, Iowa offers a variety of amenities that cater to the needs of seniors looking for a comfortable and convenient living environment. With easy access to restaurants like Domino's Pizza, El Sombrero, and Giovanni's Family Restaurant, seniors can enjoy a diverse range of dining options. Additionally, pharmacies such as Walgreens and Medicine Shoppe are located nearby for easy access to medications and healthcare essentials. For spiritual fulfillment, there are several places of worship in close proximity including Immanuel Baptist Church and Holy Trinity Lutheran Church. The area also boasts several parks like Agnes Patterson Park and Maytag Park, providing opportunities for outdoor recreation and relaxation. Access to quality healthcare is readily available with hospitals such as MercyOne Newton Medical Center and Skiff Medical Center nearby. Overall, this part of Newton provides a well-rounded community that is ideal for senior living.
Nelson Manor is located at 1500 First Avenue East, Newton, IA 50208 in Jasper County, Iowa
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