Newton Health Care Center

Pros

• The staff at Newton Health Care Center is friendly, attentive, and compassionate towards residents.
• Residents are satisfied with the quality of meals, often finding them excellent and enjoyable.
• Many reviewers noted that the facility is clean and well-maintained, contributing to a pleasant environment.
• The therapy team is doing a great job in helping residents make progress with their rehabilitation.
• Communication from the staff has been commendable, keeping family members informed about their loved ones' care and needs.
• Most residents feel that their basic needs are being met effectively by the caregivers at the center.
• Several reviewers expressed appreciation for how quickly staff learned residents' names and preferences, making them feel valued.
• Overall experiences have been improving, indicating responsive management and care at the facility.

Cons

• The nursing home has poor communication, with calls going unanswered and relatives being hung up on.
• Residents are not allowed access to their rooms, raising concerns about cleanliness.
• There is a lack of specialized care for certain conditions, leaving some residents without proper attention.
• Some staff members reportedly do not provide adequate care, particularly during night shifts.
• There are complaints about food quality, with residents receiving cold meals that take too long to be served.
• Certain residents have gone extended periods without basic hygiene care, such as bathing.
• Staff appears to be understaffed and inconsistent in their attentiveness to residents' needs.
• There are indications that some nurses may rush through their duties rather than providing thorough care.

Review

The experience of families and residents at Newton Health Care Center reflects a complex tapestry of care, satisfaction, and concern. Feedback from relatives highlights both positive interactions and significant issues that need to be addressed. For some, particularly those who are more closely connected to the environment or have a direct stake in the care provided, their experiences can vary dramatically depending on individual circumstances.

One of the most prominent themes throughout the reviews is communication—or the lack thereof. Several family members expressed frustration with reaching staff members by phone, indicating that calls often go unanswered. In one instance, a concerned relative could not get anyone to answer the door when visiting, leading to an alarming scenario where another family member had to call multiple times just to get through. This situation raises serious concerns about staff availability and responsiveness during critical moments.

Despite these challenges, several reviewers also noted that many staff members demonstrate commendable dedication and compassion in their roles. One relative mentioned that their loved one was generally happy with the nursing care received at Newton Health Care Center and praised the efforts of nurses and certified nursing assistants who remember residents’ names and strive for personalized attention. While some reviews indicated that certain night shift staff were lacking in quality and should perhaps reconsider their career choices, others reported very positive encounters with therapists, nurses, and caregivers who went above and beyond in providing support.

On a positive note regarding cleanliness and environment quality, many reviews praised Newton for maintaining a clean facility devoid of unpleasant odors typically associated with nursing homes. Families appreciated efforts made by staff to create a pleasant atmosphere upon entering the building. However, it became evident that there may not be enough resources dedicated to specialized care for conditions like dementia; this has caused concern among families whose loved ones require targeted interventions. Although some patients feel well cared for overall, specific needs may still go unaddressed.

Food service also emerged as an area of mixed feedback throughout these reviews. While one family noted their loved one's delight in meals deemed "top-notch" by both resident and family standards—including excellent responsiveness from dietary teams—others expressed disappointment over cold meals served inconsistently or delayed service resulting in discomfort during meal times. The variation in culinary experience appears to reflect staffing challenges rather than inherent flaws within kitchen operations.

In summary, while many families express satisfaction with individual staff performance at Newton Health Care Center—highlighting friendliness morale among workers—the overarching theme is one of inconsistency across various aspects of care delivery. Relatives remain cautiously optimistic as they see improvements occurring but continue to advocate for changes concerning staffing levels overall management oversight so every resident receives appropriate attention based on their unique needs. As noted by one satisfied family member: “It’s a good place to be if you have to be there,” showcasing recognition of both strengths present within this facility yet emphasizing areas needing further refinement as well.

This area of Newton, Iowa offers a variety of amenities and services that would be beneficial for someone considering senior living. There are several physicians, pharmacies, and hospitals in close proximity, providing easy access to medical care. The parks in the area offer opportunities for outdoor recreation and relaxation. Additionally, there are a number of restaurants and cafes nearby for dining options. The theaters in the area offer entertainment options, while transportation services such as cab companies are available for convenience. Overall, this part of Newton provides a well-rounded environment with essential resources for seniors looking to settle down in the area.

Physicians

• Kayser Hearing Aid & Audiology Centers (0.4 miles)
• Optical Shoppe The (0.4 miles)
• Newton Eye Clinic P.C. (0.4 miles)
• Eye Care Center Of Newton (0.7 miles)
• Dermatology Central Iowa (0.7 miles)
• Grinnell Family Care PC (16.5 miles)
• Surgical Associates (16.7 miles)

Parks

• Maytag Park (0.4 miles)
• Sersland Park (0.5 miles)
• Woodland Park (1.6 miles)
• Agnes Patterson (1.9 miles)
• Newton Parks & Recreation (1.9 miles)
• Mingo Community Center (12.9 miles)
• Lion's Park (16.6 miles)

Restaurants

• Manhattan (0.4 miles)
• Cardinal Corner (0.4 miles)
• Giovanni's Family (0.5 miles)
• Panda Garden Buffet (0.5 miles)
• Dan's Sandwich Shop (0.5 miles)
• Courtney's Bohemian Tea Parlour (0.6 miles)
• El Sombrero (0.8 miles)

Places of Worship

• Christian Life Church of Newton (0.5 miles)
• Newton First (0.5 miles)
• Newton Congregational UCC (0.6 miles)
• Grace Church of Newton (0.7 miles)
• Community Heights Alliance Church (0.7 miles)
• Sparks Harold (0.7 miles)
• Cornerstone Bible Fellowship (0.7 miles)

Theaters

• Capitol II Theatre (0.5 miles)
• Valle Drive-In (2.6 miles)

Cafes

• Lemon Tree Tea House & Restaurant (0.5 miles)
• Iowa's Best Burger Cafe (9 miles)

Pharmacies

• Medicine Shoppe Pharmacy (0.5 miles)
• Apothecary Solutions (0.5 miles)
• Medicap Pharmacy (0.5 miles)
• Medicine Shoppe (0.6 miles)
• Walgreens (0.9 miles)
• Walmart Photo Center (16.7 miles)
• Walmart Pharmacy (16.7 miles)

Transportation

• Cardinal Cab (0.6 miles)
• Dynasty Cab (0.9 miles)
• Rolffs Taxidermy (15.1 miles)

Hospitals

• Newton Clinic (0.7 miles)
• Skiff Medical Center (0.7 miles)
• MercyOne Newton Medical Center (0.7 miles)
• Clearview Recovery (11.2 miles)
• Prairie City Family Clinic (11.5 miles)
• Lynnville Medical Clinic (16 miles)
• Grinnell General Hospital (16.7 miles)