1485 Grand, Marion, IA 52302
For more information about senior living options: (844) 490-3973
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The staff are caring and work hard with compassion. Staff have been helpful, polite, and caring to residents and families. The staff made the transition to Crestview Acres as smooth as possible. The move to Crestview Acres has been nothing but positive. The cook helped locate the resident and walked the family to his room. The facility is affordable. Crestview Acres staff are special people who do their work.
The facility is described as being in deplorable condition and greatly deteriorated since its closure. It is described as likely to be torn down due to repair costs. The reviewers described Crestview Acres as one of the worst experiences they have had with a care facility. Staff were often unavailable and residents could not be located for help. Residents were found in feces or left in unsanitary conditions after accidents. Dining room conditions were chaotic, with residents lined up in deteriorating recliners and wandering. The facility was described as very poorly staffed and not professional. In the dementia unit, workers left about 10 clients unsupervised, and alarms went unanswered.Crestview Acres in Marion, Iowa, sits in a state of transition and memory. The facility has been closed for almost three years, and the surrounding community has watched the site deteriorate while questions about its past persist. Observers note that the building has already begun the process of being stripped down - tile and drywall being removed, and Alliant Energy cutting the power and removing underground feeds - as if the end is already written and the structure is headed toward demolition. In this climate, the recollections of families and former residents carry extra weight, shaping a complex picture of what Crestview Acres was like and what people hoped for during its operation.
One of the most vivid and painful recollections comes from a family member whose grandmother lived there in the early 1980s. The account describes an environment marked by confusion and disorganization: no one could tell which room her grandmother was in, no papers were signed to formalize her stay, and staff appeared scarce or hard to reach. The reviewer recalls patients "running the nursing stations" and times when help could not be located. The care failures allegedly extended to cleanliness and safety, with a grandparent found in another resident's room, surrounded by feces. Dining room scenes were described as distressing, with residents lined up in deteriorating recliners, some seemingly unconscious while others wandered aimlessly. The overall impression is one of a facility misrepresented at the outset, relying heavily on temporary staffing from outside agencies and lacking the steady presence many families expect from a long-term care home.
Beyond those individual horror stories, the shared sentiment from multiple voices centers on systemic weaknesses. Several reviewers call the building outdated and the operations poorly coordinated, with frequent references to miscommunication between departments and a lack of consistent, competent guidance for both residents and families. The use of pest control services and the perception that issues would recur despite being addressed add to the sense of a facility struggling to maintain basic standards. Short-staffing emerges as a recurring theme - an environment where two workers might be needed to assist residents, and where clients could be left alone, sometimes after a fall, or in common areas with alarms going unanswered. In the dementia unit in particular, accounts recount a troubling scene of many residents left unattended - up to ten at a time - while staff attended to other tasks or were briefly out of the room. Food quality is also mentioned negatively by several reviewers, reinforcing a picture of a facility grappling with multiple pressures and inconsistent care routines.
In contrast to the harsh memories, there are voices that speak to moments of care, compassion, and positive personal transformations. A number of reviewers describe Crestview Acres as not a fancy facility, but one that offered certain practical benefits: affordability, availability of activities for residents, and a staff who were sometimes described as caring and hardworking. One reviewer specifically attributes a significant positive impact to the staff, noting that they were helpful, polite, and caring toward both the resident and the family. This account includes a personal sense of relief and gratitude for the transition: moving a loved one closer to home was reaffirmed by the staff's efforts to smooth the move, answer questions, and foster a sense of safety and welcome. The sentiment culminates in a strongly positive closing, as the reviewer would "recommend this facility to anyone looking for a safe environment for a loved one," and another message of thanks to Crestview Acres staff in Marion, with blessings offered for their dedication.
The history of Crestview Acres thus presents a spectrum of experiences that families and community members remember in varying ways. Some families recount harrowing realities of neglect, disorganization, and unsafe conditions, highlighting significant gaps in staffing, supervision, and daily care. Others recall moments of kindness, a sense of stability, and a level of care that made a difficult transition feel more manageable. The closure and subsequent decommissioning - power cut off at the utility pole and the underground feeds removed - amplify the sense that this is a site with a controversial legacy, one that has left a mixed legacy in the local memory. For some, the site embodies the worst fears about long-term care; for others, it is a place still associated with caregivers who did their best under challenging circumstances.
In reflecting on Crestview Acres, it's clear that the facility's story is not monolithic. The negative experiences speak to real concerns about safety, cleanliness, staff adequacy, and the ability to provide dignified, reliable care. The positive anecdotes remind us that even in imperfect settings, compassionate staff and thoughtful transitions can make a meaningful difference for residents and their loved ones. As the building moves toward demolition and the future of the site becomes uncertain, those memories persist - coloring how the community evaluates past care, current needs, and the ongoing demand for reliable, well-supported elder care options. The narratives together underscore a universal truth: were it not for the dedicated individuals who cared for residents during their days at Crestview Acres, the legacy would be even more difficult to bear.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Eastern Iowa (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crestview Acres in Marion, IA is a premier assisted living community that offers a wide range of amenities and care services to cater to the unique needs of each resident. Our residents enjoy a luxurious and comfortable lifestyle with access to various amenities such as a beauty salon, cable or satellite TV, a computer center, a fitness room, and gaming room.
Our community also features beautiful outdoor spaces and gardens where residents can relax and enjoy the fresh air. Each apartment is fully furnished and equipped with private bathrooms, kitchenettes, and Wi-Fi/high-speed internet access. Housekeeping services ensure that our residents' living spaces are clean and well-maintained.
We understand the importance of providing specialized care for our residents. That's why we offer 24-hour call systems, supervision, assistance with daily activities such as bathing and dressing, as well as medication management. Our staff is trained to cater to unique dietary needs including diabetes diets and special dietary restrictions.
At Crestview Acres, we strive to keep our residents engaged and entertained through various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services ensure that all their needs are met while they enjoy their stay here.
Our community is conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters,and hospitals,making it easily accessible for our residents.
Crestview Acres provides a warm and welcoming environment where seniors can live comfortably while receiving personalized care tailored to their specific needs.
Crestview Acres is located at 1485 Grand, Marion, IA 52302 in Linn County, Iowa
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