Dubuque Specialty Care in Dubuque, IA

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Dubuque Specialty Care in Dubuque, IA

2935 Kaufmann Avenue, Dubuque, IA 52001

For more information about senior living options: (844) 490-3973

3.8 from 35 reviews
5 stars
22
4 stars
2
3 stars
1
2 stars
3
1 stars
7

Skilled Nursing Facility

Overall Review of Dubuque Specialty Care

Pros

  • pro The staff at Dubuque Specialty Care is absolutely amazing, greeting visitors with warmth and kindness.
  • pro The facility is clean and well-maintained in every area, from resident rooms to common spaces.
  • pro The environment feels fresh and welcoming, reflecting the staff's pride in their roles.
  • pro The activities program is engaging, featuring bingo, exercise programs, Yahtzee, and social events.
  • pro The nursing and CNAs provide attentive, compassionate care, especially during recovery and daily needs.
  • pro The staff goes above and beyond to make residents feel comfortable and at home.
  • pro The building is tidy and well-organized, with resources focused on resident care rather than profits.

Cons

  • pro The COVID-19 response is described as inadequate, with staff not taking the situation seriously and residents suffering.
  • pro The administration is described as awful, with allegations that they violated the law in handling a dementia patient.
  • pro The family felt there was no compassion or respect from leadership toward their mother.
  • pro A resident's belongings were left outside in the rain after removal from the facility, indicating poor handling.
  • pro The reviewer notes delays in responding to call lights and infrequent checks of vital signs.
  • pro The facility is criticized for cutting costs at the expense of care and for not following diets.
  • pro One reviewer advises against choosing the facility, citing a lack of knowledge about patient care needs.
  • pro There is a complaint about lax safety measures during the pandemic, including no masks or social distancing.

Review

Dubuque Specialty Care is best suited for families seeking a clean, welcoming environment with solid skilled-nursing and rehabilitation services, plus meaningful social programming for an older loved one who wants to recover from illness or maintain daily nursing support over the long term. The community earns credibility for its emphasis on cleanliness, patient-facing warmth, and a generally upbeat atmosphere where residents and families feel cared for. It is particularly compatible with those who prize a non-profit mindset focused on resident care over flashy amenities, and who value an active activities calendar, accessible therapy services, and staff who are genuinely invested in residents' daily well-being. Prospective buyers should realize, however, that administrative leadership and consistency of care can be uneven, and that governance issues have shown up in multiple families' experiences.

On the plus side, the standout strengths center on the human elements of care. The facility's spaces are consistently described as spotless, and that level of upkeep helps residents feel safe and comfortable. Staff across nursing, CNAs, and therapy teams are repeatedly praised for attentiveness, kindness, and a genuine willingness to go the extra mile for residents and their families. Families frequently cite effective rehabilitation outcomes, with positive therapy - especially the work of PT and OT teams - helping residents regain independence. The activities director and programming are repeatedly highlighted as engaging, with bingo, Yahtzee, social events, and routine exercise that contribute to a lively, home-like ambiance. Meals are generally well received, and the option to tailor activities to individual interests strengthens the sense of personal attention.

Yet the most consequential concerns revolve around administration and consistency in care. A substantial thread of reviews describes the administration as problematic, with references to communication gaps, policy rigidity, and complaints that the leadership does not always honor families' requests or resident needs. Some families report distressing experiences surrounding transitions, belongings, and end-of-life moments - instances that erode trust and complicate otherwise positive impressions. There are loud cautions about inconsistent follow-through on care plans, delayed responses to call lights, and a perception that some staff may be overworked or insufficiently supported by leadership. Taken together, these factors compromise the otherwise strong clinical and social offerings.

Those competing pressures create a clear tipping point: the strong clinical and relational capabilities can offset many day-to-day strengths, but only if administrative accountability and dependable communication are in place. For families prioritizing rehab outcomes, friendly staff, and a warm, organized daily environment, Dubuque Specialty Care can deliver meaningful improvement in function and mood. The caveat is that any doubt about governance or perceived mistreatment of a resident or belongings can quickly overshadow otherwise robust care. In practical terms, the balance tilts in favor of the facility when leadership demonstrates consistent, transparent responsiveness and when families can count on steady, proactive communication about care plans and progress.

Given the mixed experiences documented, some residents and families will want alternatives. Those who require razor-sharp administrative responsiveness, highly standardized dementia-specific protocols, or ironclad assurances about privacy and grievance handling may find better fit elsewhere. Prospective clients should also consider options with a track record of unwavering leadership stability and fewer reports of care-plan gaps or family-facing frustration. A family navigating memory-care needs or complex medical conditions may prefer centers with specialized staffing models and more predictable governance. In short, this is a strong choice for recovery-oriented, socially engaged seniors who can tolerate - and advocate through - administrative complexities.

For anyone moving forward with Dubuque Specialty Care, a disciplined, hands-on due-diligence approach is essential. Schedule a thorough tour and observe resident-staff interactions during different shifts. Ask for current care plans and how they're communicated to families, request experiences from several families (not just testimonials), and verify how often care plans are updated. Inquire about the leadership structure, staff retention, and how the facility handles belongings and family property. Request concrete examples of recent improvements in governance or resident advocacy. Most crucially, assess whether the resident's day-to-day needs - rehabilitation intensity, meal quality, and consistent caregiving - align with the facility's demonstrated strengths, while ensuring there is a reliable point of contact who will keep family members informed and involved.

Features

Housing

  • 98 resident community capacity 98 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dubuque Municipal (8 miles away) Dubuque Municipal (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Dubuque Specialty Care in Dubuque, IA offers a vibrant and comfortable assisted living community for seniors. With a wide range of amenities and care services, residents can enjoy a fulfilling and worry-free lifestyle.

The community provides a variety of amenities to enhance the daily lives of its residents. A beauty salon is available for pampering and grooming needs, while a computer center allows for staying connected and engaging in online activities. Residents can enjoy delicious meals in the dining room with restaurant-style dining or opt for private dining in their fully furnished apartment with kitchenette. Additionally, there is a small library and gaming room for entertainment purposes.

To support the physical well-being of residents, Dubuque Specialty Care offers fitness programs and a wellness center. The fitness room is equipped with exercise equipment to promote an active lifestyle, while the wellness center provides opportunities for overall health maintenance. Outdoor spaces such as gardens offer serene environments to relax and enjoy nature.

Care services are available around the clock at Dubuque Specialty Care. The 24-hour call system ensures assistance is readily accessible whenever needed, while 24-hour supervision provides peace of mind for residents and their families. Trained staff members are available to provide assistance with daily activities such as bathing, dressing, and transfers. Medication management services are provided, ensuring that residents receive their medications timely and correctly.

Special dietary restrictions are accommodated at Dubuque Specialty Care, offering personalized meal options based on specific needs such as diabetes diets or other dietary restrictions.

Numerous nearby facilities add convenience to residents' lives. With cafés, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals all located nearby, residents have access to various essential services within close proximity.

Overall, Dubuque Specialty Care offers seniors a comfortable living environment with comprehensive care services and amenities that promote physical well-being as well as social engagement.

Nearby Places of Interest

Parks

  • Veterans Memorial Park (0.5 miles)
  • Dubuque Arboretum & Botanical Gardens (1.3 miles)
  • Bee Branch (2 miles)
  • Riverview Park (2.1 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Hartig Drug (0.8 miles)
  • Hartig Drug (1.6 miles)
  • Walgreens (1.6 miles)
  • Union Family Pharmacy (1.7 miles)
  • Hartig Drug (1.8 miles)
  • Hy-Vee Pharmacy (1.9 miles)

Restaurants

  • Subway (0.7 miles)
  • Village Inn (1 miles)
  • McDonald's (1 miles)
  • Arby's (1.1 miles)
  • Dog House Lounge (1.2 miles)
  • Hardee's (1.3 miles)
  • Burger King (1.4 miles)

Physicians

  • Dubuque Neurology and Sleep Medicine PC (0.7 miles)
  • George Behnam Isaac (0.7 miles)
  • Dubuque Family Practice (0.7 miles)
  • Fuerste Eye Clinic (0.8 miles)
  • Tri-State Independent Physicians Association (0.8 miles)
  • Eye Deal Optical (0.9 miles)
  • Dubuque Anesthesia Services PC (1 miles)

Places of Worship

  • Power Of Prayer (1 miles)
  • Resurrection Church (1.5 miles)

Cafes

  • Panera Bread (1 miles)
  • Jumble Coffee Co (1.5 miles)
  • Convivium Urban Farmstead (1.6 miles)
  • Caribou Coffee (1.7 miles)
  • Starbucks (1.7 miles)
  • Verena Street Coffee Co. (1.9 miles)
  • Charlotte's Coffee House (2.3 miles)

Theaters

  • Phoenix Theatres (1.5 miles)

Hospitals

  • Stonehill Care Center (2.2 miles)
  • Mercy Hospital Emergency Room (2.3 miles)
  • Mercy Medical Center (2.3 miles)

Transportation

  • Aaah Lucky Cab Co. (2.3 miles)

Frequently Asked Questions

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