3800 Commerce Boulevard, Davenport, IA 52807
For more information about senior living options: (844) 490-3973
The nurses were wonderful, patient, and spoke with families when questions arose. Harmony Utica Ridge is a beautiful, light, and clean building with well-maintained furniture and equipment. The therapy staff are encouraging, motivating, and highly skilled. The overall staff are friendly, informative, and caring, including the therapists and aides. The rehab department is top-notch and dedicated to helping residents recover. Residents are treated with kindness and as part of a family by the staff. The facility's renovations have made it a more inviting place for care. The care teams are consistently safe, attentive, and dedicated to residents' well-being. Families report peace of mind knowing their loved ones are in a safe and caring environment.
The night staff is horrible and uncaring toward residents. Aides are often neglectful, and only a few nurses are decent. Residents are left waiting a long time for bathroom assistance and for pain medications. The facility is described as a joke and not worth recommending. The food is described as inedible or unappetizing. Some staff fail to administer correct medications and blame it on the system. Personal belongings and items can go missing or not be returned after moves.ManorCare Health Services - Utica Ridge is best suited for families seeking a rehabilitation-heavy stay in a clean, modern environment with a clear emphasis on therapy as a path back to independence. The campus presents as a bright, well-maintained space with a state-of-the-art therapy gym and a remodel that makes daily life feel more hospital-to-home transitional than institutional. For residents recovering from surgery, stroke, or hospitalization, the facility often delivers meaningful progress in physical and occupational therapy, supported by a stable cadre of nurses and CNAs who are attentive to rehabilitation goals. Long-term residents who want ongoing access to therapy and social programming also find value when the care team maintains consistent routines and open communication with families.
Those weighing alternatives should note that this community has a mixed track record on day-to-day safety and responsiveness. Several reviews describe night-shift staff as inconsistent or dismissive, with instances of delayed or missed med passes, and a few families recount prolonged waits for help with basic needs. Reports of miscommunication, missing belongings, and questions about how medications are managed also appear with enough frequency to warrant caution. Prospective residents who require very reliable 24/7 attention, minimal risk of medication errors, and consistently proactive bedside care may want to compare other facilities in the Quad Cities that emphasize steadier night coverage and stronger incident follow-up.
On the upside, the strongest positives center on therapy effectiveness and the daily experience of care. The rehabilitation team - therapists, aides, and nursing staff with long tenures at Utica Ridge - receives frequent praise for motivation, skill, and individualized attention. Families consistently highlight clean, well-kept rooms, engaging activity programming, and a food service that offers both variety and taste, with many residents reporting notable improvements in strength, balance, and daily function thanks to persistent therapy. The building's ambiance - modern remodels, comfortable common areas, and accessible outdoor spaces - helps residents stay engaged and emotionally supported during recovery or transition to longer-term care.
The principal cons revolve around staffing consistency and administrative reliability. Night staffing is repeatedly cited as a weakness, with accounts of slow responses to calls, difficulty obtaining timely pain relief, and friction between families and staff during crises. Some residents experienced lapses in routine care, including delays in bathroom assistance and gaps in communication about medical orders. Reports of mishandled belongings, intermittent housekeeping lapses, and accusations that upper management does not always address complaints promptly have appeared across reviews. These factors can erode trust, particularly for families navigating complex medical needs or end-of-life care.
The key question becomes how the strength in rehabilitation and overall care can offset the risk of the reported gaps. When therapy is consistently robust and engaged - therapy teams pushing progress, maintaining momentum, and coordinating with nursing to align activity with medical status - the likelihood of meaningful recovery rises substantially. The well-appointed gym, experienced therapists, and active family-friendly environment help residents regain function and return home or move to a less intensive setting more reliably. To tilt the balance in favor of safety, families should insist on concrete safeguards: a named bedside nurse assignment, transparent med-pass procedures with documented verification, and regular, scheduled family updates. A tour should include a candid discussion about night-shift coverage, incident history, and immediate response protocols.
The practical verdict is nuanced. For families prioritizing aggressive rehab, clear progress, and a welcoming atmosphere, Utica Ridge delivers strong potential, provided diligence is applied to governance and daily oversight. For those whose primary concern is flawless 24/7 responsiveness, medication safety, and consistently compassionate bedside care, it may be prudent to compare additional options with reputations for stronger night staffing and more uniform care delivery. In any case, a focused visit - with questions about staffing ratios, med administration workflows, and recent resident outcomes - will illuminate how the team currently performs day to day. In the right circumstances, ManorCare Utica Ridge can be an excellent fit; in others, alternatives may offer greater peace of mind.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Quad City (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manorcare Health Services - Utica Ridge in Davenport, IA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Residents of this community can enjoy the convenience of having a beauty salon on-site for all their grooming needs. They can also stay entertained with access to cable or satellite TV and a gaming room. For those looking to stay physically active, there is a fitness room available.
The community provides fully furnished accommodations with private bathrooms and kitchenettes, offering residents both comfort and independence. Housekeeping services are provided to ensure cleanliness and tidiness.
Residents can dine in style at the restaurant-style dining room, where delicious meals are prepared and served according to special dietary restrictions. For those who prefer a more relaxed atmosphere, there is also the option of eating in their own kitchenette.
To keep residents engaged and socially active, Manorcare Health Services - Utica Ridge organizes various activities such as fitness programs, resident-run activities, scheduled daily activities, planned day trips, and concierge services.
The community also takes care of transportation needs by providing community-operated transportation for non-medical purposes as well as arranging transportation to doctors' appointments.
For enhanced safety and peace of mind, 24-hour supervision is available along with a 24-hour call system. Additionally, assistance is provided with activities of daily living such as bathing, dressing, transfers, medication management, meal preparation and service. There is also a mental wellness program in place to support residents' emotional well-being.
Manorcare Health Services - Utica Ridge is conveniently located near several cafes, parks, pharmacies, physicians offices,and restaurants for easy access to necessary amenities. There are also places of worship nearby for those seeking spiritual connection. Furthermore, being close to theaters and hospitals ensures ample entertainment options as well as immediate medical attention if needed.
Overall, Manorcare Health Services - Utica Ridge offers a comfortable and supportive living environment for seniors, with a variety of amenities and care services to meet their individual needs.
Manorcare Health Services - Utica Ridge is located at 3800 Commerce Boulevard, Davenport, IA 52807 in Scott County, Iowa
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