Mercyone Centerville Medical Center is a nursing home community in Centerville, IA.
Information last verified:
Mercyone Centerville Medical Center in Centerville, IA
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One Street Joseph Drive, Centerville, IA 52544
For more information about senior living options: (866) 208-4318
Many reviewers describe the staff as caring, polite, and responsive.
Across multiple reviews, people thank nurses and doctors for making them feel cared for during urgent visits. Several mention quick action, thorough explanations, and feeling safe with the care team. A few also highlight specific staff members by name and describe advocacy and kindness during the stay.
Some reviewers report long waits and delays before being seen.
A recurring concern is how long it takes to get care or to receive updates. Multiple reviews describe being waiting several hours, including cases where they felt answers were slow or incomplete. Other comments mention delays tied to answering call lights and getting follow-up information.
Several reviewers raise concerns about costs and getting help with billing.
Some reviews criticize high charges for services, including physical therapy and outpatient visits, and describe being surprised by the final amounts. Another reviewer says it was hard to pay a bill or reach a person for help. While a separate review praised the care itself, these comments focus specifically on the financial experience.
A couple of reviewers mention cleanliness problems in the facility.
Some reviewers describe the environment as not clean, including reports of visible mess and concerns about hygiene supplies. Another comment mentions blood on the floor during an ER visit. These are isolated mentions, but they are direct observations about the condition of the space.
Reviewers describe both clear explanations and missed communication.
Several reviews say doctors and nurses explained details thoroughly and kept patients informed during the process. However, other reviews describe clinicians not addressing questions, walking away without answers, or requiring multiple attempts to get information. One review also points to long gaps while waiting on lab results.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
19 resident community capacity
Skilled Nursing Facility
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesMercyone Centerville Medical Center is located at One Street Joseph Drive, Centerville, IA 52544 in Appanoose County, Iowa
Mercyone Centerville Medical Center on seniors.fyi includes 11 photos including images showing dining, building, parking, interior, landscaping, healthcare, outdoor, hallway, and more.
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