Mercyone Centerville Medical Center in Centerville, IA
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Information last verified:
One Street Joseph Drive, Centerville, IA 52544
For more information about senior living options: (844) 490-3973
The staff at Centerville Mercy are professional and caring, and the facility is clean and modern. Nurses and doctors at Centerville Mercy are attentive and take the time to explain the process. Labs at Centerville Mercy are optional, which patients appreciate. The hospital processed patients quickly and provided attentive care. The medical professionals saved lives and acted quickly in emergencies at Centerville Mercy. Polite staff and talented phlebotomists contribute to a positive experience. Centerville Mercy is described as providing good quality care in a rural community.
They found the service extremely slow and were not happy at all. They were accused of being a drug addict because of THC in their urine, with no action taken. They waited hours for a diagnosis that amounted to nothing and felt they weren’t treated properly. They were billed over $1,300 for three short physical therapy sessions, calling the pricing robbery. They faced an over-$800 bill for two ear-infection visits, doubting affordability. They labeled the ER care as lousy, with long waits and doctors ignoring questions. They described the facility as dirty and poorly maintained, with visible neglect.Mercyone Centerville Medical Center is best suited for local residents who need urgent, life-preserving care in a rural setting and for families that value rapid access to emergency services close to home. In genuine rural-hospital fashion, the center shines when emergencies strike: fast initial triage, attentive nurses, and the ability to stabilize and transfer patients quickly for advanced care as needed. For routine testing and standard outpatient issues, it can be adequate, but service quality and processes are more variable. Those who prioritize consistent customer service and clear, predictable pricing should enter with guarded expectations, knowing the upside is substantial life-saving capability while the downside can be frustrating in non-urgent moments.
Who may want to consider alternatives is clear. Families seeking steady administrative interactions, transparent billing, and reliable follow-through on non-urgent care will want to compare nearby options. Several reviews point to slow or opaque billing and intermittent responsiveness from clerical staff, turning routine visits into headaches. If ongoing management, predictable costs, or access to certain specialists is essential, consider Albia or Corydon clinics, or the Des Moines metro for specialty care. In short, the center works well for acute events and local emergencies, but it may not be the best fit for consistent, everyday care.
The strongest positives offset many of the drawbacks when a crisis hits. Pros include professional, caring clinicians and a clean, modern facility, plus practical touches like free water and accessible phone charging. Numerous patients report being seen quickly, with nurses and doctors who take time to explain options thoroughly. The hospital’s standout strength is acute intervention: stories of rapid stroke response and safe transfers to Des Moines demonstrate the capacity to deliver life-saving care when time matters. These fortunate outcomes underscore a critical value: in emergencies, Mercy Centerville can be exactly what families need. The counterweight is a pattern of inconsistent service in non-emergency moments, including long waits for routine labs and mixed interpersonal experiences, and billing practices that sting when a simple visit becomes an unexpectedly large bill.
Cost and access issues loom large and cannot be brushed aside. Outpatient physical therapy, for example, has produced bills that shocked patients, with charges that outpaced expectations even after in-network discounts. That kind of pricing reality makes follow-through for legitimate therapy difficult, and it colors overall perceptions of value. ER visits can also provoke frustration: several accounts describe long waits for diagnosis and questions left unanswered by certain physicians, along with complaints about overall responsiveness. Cleanliness concerns appear in a minority of reviews, painting a picture of a facility that sometimes feels strained in its upkeep. Against these elements, however, there are still patients who praise the ER and urgent-care teams as compassionate and capable when a clear problem is identified.
Two recurring narratives define the experience. On one hand, mercy and skill are on display in moments of true crisis, patients credit the staff with saving lives, quick action, and genuine advocacy during some of the most frightening events. On the other hand, frustrations with administrative friction, variable bedside communication, and opaque costs color everyday encounters and erode confidence in routine care. Individual clinician performance appears to swing considerably from one visit to the next, meaning the outcome can hinge on who happens to be on duty. The result is a facility that can be trusted for acute, life-saving care, but one that demands caution and due diligence for follow-up, billing, and non-emergency needs.
Practical decision guidance follows. Prioritize proximity and emergency readiness, but couple that with diligence around pricing and administrative processes. Before committing to Mercy Centerville for ongoing care, inquire about typical lab turnaround times, the availability of the specialists needed, and the hospital’s approach to billing and financial counseling. If long-term outpatient needs or clear price transparency are top concerns, compare alternatives nearby and verify they can meet those expectations locally. For families comfortable with the possibility of high-stakes care delivering decisive, potentially life-saving outcomes, and who can tolerate occasional administrative friction, Mercy Centerville remains a credible option. The key is to align the choice with the health trajectory, tolerance for administrative uncertainty, and the value placed on rapid, expert intervention when emergencies arise.
19 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mercyone Centerville Medical Center in Centerville, IA is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and fully furnished living environment, with additional amenities such as a dining room, outdoor space, and Wi-Fi/high-speed internet.
Residents at Mercyone Centerville Medical Center receive assistance with activities of daily living, including bathing, dressing, and transfers. The staff also assists with medication management and follows special dietary restrictions, including diabetes diets.
The community offers a variety of daily activities to keep residents engaged and entertained. Additionally, there are two cafes nearby for socializing or grabbing a cup of coffee. For those who enjoy the outdoors, there is a nearby park where residents can take walks or enjoy nature.
There are also several convenient services nearby, including pharmacies and physicians for easy access to medical care. Additionally, there are numerous restaurants for dining out options and transportation services available for residents' convenience. For spiritual needs, there are several places of worship in close proximity to the community.
Overall, Mercyone Centerville Medical Center provides a comfortable and supportive environment for seniors who require assistance with daily tasks while still maintaining their independence.
Mercyone Centerville Medical Center is located at One Street Joseph Drive, Centerville, IA 52544 in Appanoose County, Iowa
Mercyone Centerville Medical Center on seniors.fyi includes 11 photos including images showing dining, building, parking, interior, outdoor, landscaping, healthcare, seating, and more.
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