Hospice Of Central Iowa

Pros

• The EveryStep Hospice team is described as amazing, compassionate, and highly professional.
• Families felt supported by the staff and were never worried about their loved one's care.
• The team provided personal touches that made a difference, such as nail painting and caregiver visits.
• Heather is praised as an angel on Earth for her wonderful care and professionalism.
• The care is said to significantly improve comfort for loved ones at end of life.
• The staff are repeatedly described as top notch, exceptional, and deeply caring.
• Reviewers would strongly recommend EveryStep and would not hesitate to use their services again.
• The care extended to supporting families, easing burdens, and providing emotional support.
• Individual staff members (e.g., Linda, Mary Jo, Jordan, Kesha, Jamie Chester) are recognized for their dedication and excellence.

Review

From the moment care began, the centerville EveryStep Hospice team demonstrated a level of dedication that felt both professional and deeply personal. Across countless days, they were there with steady hands and open hearts, checking in on our loved one and, equally importantly, supporting the entire family. It didn't feel like a service we were receiving from somewhere distant; it felt like a trusted circle of people who truly cared for mom, dad, and us. When time grew shorter, their presence didn't waver. They stood by us, ready to answer questions, soothe fears, and guide us through the final chapters with grace. The message was clear: your loved one matters, and we're here for you every step of the way.

The care extended far beyond medical needs. There were simple, meaningful touches that reminded us someone was paying attention to what mattered most. My mom especially treasured the small rituals that made each day gentler - like her nails being painted. Our hospice aide, Jordan, would come weekly to spend focused time with her and to paint those nails, turning ordinary moments into cherished memories. The nurses, too, stood out as angels in action. Heather, in particular, offered care that felt almost otherworldly in its compassion and competence. The entire team carried themselves with professionalism that reassured us without diminishing the warmth and humanity that characterized every encounter. We were grateful for how their expertise translated into real comfort for mom during the end of life, a period that can be both exhausting and fragile.

We utilized the services for about three months, and that duration made a tangible difference in mom's comfort and overall peace in those final days. The staff didn't just perform tasks; they infused the process with empathy, allowing us to navigate the end of life with less fear and more dignity. The sentiment echoed repeatedly: every staff member was exceptional. The care, compassion, and emotional insight they brought helped ease the burden on my father and the rest of our family. It wasn't just about clinical care; it was about presence, listening, and meeting us where we were - an approach that made a difficult journey more bearable and meaningful.

Stories about the team's impact weren't limited to one family. When my baby sister fought cancer, EveryStep Hospice again proved exceptional. They were there for every question we had and approached us with some of the kindest hearts we'd ever met. We worked mostly with Heather, and she was phenomenal - keeping things running smoothly and getting things done with a calm efficiency that inspired confidence. I would never hesitate to recommend them if you find yourself in a position where hospice care is needed; you won't regret reaching out. The consistent thread across these experiences was a steadfast commitment to souls and families alike, handled with care that felt both capable and compassionate.

Another vision of their extraordinary service came through in the words of a caregiver who described the team as a lifeline from the first call to the final moment. From the moment the hospice admission process began, and through every touchpoint thereafter - check-ins, pastoral visits, and the quiet, necessary rituals of care - the impression was the same: you are not alone. If the time comes again when a parent needs hospice support, this person knew exactly who they would call first. The sentiment carried a touch of reverence for the people behind the process and a grateful acknowledgment that, even at our most vulnerable, we were treated with respect, kindness, and unwavering support. If there's room for more praise than five stars, these reviews would likely fill the sky.

Across another episode of care for different family members, the responses remained consistently positive: very helpful, caring, and amazing people and place. The teams were described as loving, patient, and thorough - explaining what was happening, answering questions, and offering hugs when they were needed most. The experiences with both a father and a sister showed the breadth of their capabilities: from medical updates to emotional reassurance, they handled each situation with thoughtfulness and grace. In each instance, the caregivers' presence helped families feel seen, heard, and supported in ways that only true professionals who care deeply can provide.

The personal narrative of the care journey also included a testament to the quality of individuals who make up the team. One account highlighted the seamless sequence from the admission nurse, Linda, and social worker Mary Jo, to the night nurse Michelle who cared for the family when their loved one passed. The message was of exemplary, individualized care - addressing unique needs with kindness, empathy, and resolution. As the primary caregiver, this person could honestly say they could not have honored their father's wish to pass at home without the combined support of all team members. Gratitude overflowed for the entire crew and the sense that every decision had the patient and family's best interests at heart.

There were also poignant reminders that hospice care can be a lifeline in the most challenging times. One aunt's brief stay - three days after admission - was a testament to the team's ability to provide comfort and genuine care not only to the patient but to the family as a whole. In that short window, they demonstrated that top-notch care isn't limited by time or circumstance; it's a constant commitment to dignity, compassion, and support. The shared feeling across these stories was one of heartfelt gratitude for the people who showed up, listened, and stood beside families when they needed it most. They remained precious in memory for their kindness and their unwavering presence.

In closing, the entire staff received high praise for their unwavering dedication and humanity. Special recognition was given to individuals who left an indelible positive mark - the leadership and care teams who became anchors during the most difficult times. Names like Linda Staggs, Jamie Chester, and Heather Maletta Potter were singled out for their remarkable contributions. And in a more recent experience, the family spoke highly of Kesha, the friendly, professional voice that answered almost daily calls as their mother began new treatments. Each interaction reinforced the sense that EveryStep Hospice isn't just about medical care; it's about creating a compassionate, supportive environment where families feel seen, heard, and cared for at every stage of a difficult journey. That combination of clinical excellence and heartfelt humanity is what made these experiences so transformative and deeply meaningful.

This part of Centerville, Iowa offers a convenient and vibrant community for senior living. With a variety of dining options ranging from family restaurants to steakhouses, there is something to satisfy every palate. The proximity to places of worship such as churches and counseling centers provides easy access to spiritual and emotional support. Nearby pharmacies ensure easy access to medication and healthcare needs. Additionally, the presence of parks and a movie theater offer opportunities for recreation and entertainment. For medical care, there are several hospitals, clinics, and physicians in the vicinity, allowing for easy access to healthcare services. Overall, this area provides a well-rounded environment that caters to the diverse needs of seniors looking for a comfortable and convenient place to call home.

Restaurants

• The Garage (0 miles)
• Blue Bird Family Restaurant (0 miles)
• Continental (0 miles)
• Gordie's Bar & Grill (0 miles)
• Lucile's Steaks & Spirits (0 miles)
• Ching Dow Restaurant (0.1 miles)
• Hardee's (0.1 miles)

Places of Worship

• Solid Rock Church of God (0 miles)
• First Presbyterian Church (0.1 miles)
• New Hope Counseling Center (0.1 miles)
• Faith United Methodist Church (0.1 miles)
• First United Methodist Church (0.2 miles)
• Drake Avenue Christian Church (0.2 miles)
• Second Baptist Church (0.2 miles)

Pharmacies

• Owl Pharmacy (0 miles)
• One To One Pharmacy (19 miles)

Transportation

• U-Haul (0.1 miles)
• U-Haul Moving & Storage (0.2 miles)
• Trophy Ridge Taxidermy (18.6 miles)

Cafes

• Miller's Malts and More (0.1 miles)
• Starbucks (0.5 miles)
• Main Street Cafe Ii (20.6 miles)

Parks

• Morgan E. Cline Park (0.4 miles)
• Lake Wapello State Park (17.1 miles)
• Park Office 15248 Campground (17.1 miles)
• Monroe City Park (19.9 miles)
• Monroe County Veterans Memorial (20.4 miles)

Theaters

• Cinema 4 (0.8 miles)

Hospitals

• St Joseph's Mercy Hospital, Centerville, Iowa (1.8 miles)
• Centerville Medical Clinic (1.8 miles)
• Saint Josephs Mercy Medical Clinic (1.8 miles)
• Putnam County Memorial Hospital (18.7 miles)
• Oakwood Nursing & Rehab Center (19.7 miles)
• Brees Rest Home (20.5 miles)

Physicians

• Dermatology Central Iowa (1.8 miles)
• Seymour Medical Clinic (13.5 miles)
• Heritage Dental (20.6 miles)
• Adler William R OD (20.6 miles)