Centerville Specialty Care
Save1208 East Cross Street, Centerville, IA 52544
For more information about senior living options: (844) 490-3973
Centerville Specialty Care offers competitive pricing for its services, aligning closely with the local market. For both semi-private rooms and private accommodations, the monthly costs are set at $2,500 and $3,750 respectively, reflecting a commitment to affordability within Appanoose County. Notably, these rates are considerably lower than the state averages of $3,885 for semi-private rooms and $4,670 for private rooms in Iowa. This strategic pricing not only makes Centerville Specialty Care an attractive option for families seeking quality care but also underscores its mission to provide accessible healthcare solutions while maintaining high standards of service and comfort.
| Floor plans | Centerville Specialty Care | Appanoose County | Iowa |
|---|---|---|---|
| Semi-Private | $2,500 | $2,500 | $3,885 |
| Private | $3,750 | $3,750 | $4,670 |
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The collection of reviews paints a facility with a starkly divided reputation. On one end, several reviewers describe a place marred by mess and poor service: the environment is dirty, the food is unpalatable or heavily peppered, and the care provided to residents is lacking. They point to rooms that need significant improvements and a carpet that feels unclean, alongside a perception that staff are not friendly or forthcoming. The sentiment here is that information is being guarded rather than shared, and that the overall experience falls well short of what families expect for their loved ones.
Another thread within the same pool of opinions is even more unsettling. One reviewer calls it a scary place to be and accuses staff of abuse, labeling it "one of the worst nursing homes I've ever seen." This stark portrayal contributes to an overarching fear about safety and treatment, underscoring the severity of complaints for some residents and their families. When such grave concerns surface, they tend to dominate the narrative and leave lingering questions about accountability and oversight.
Yet, amid the torrent of negative voices, there are distinctly positive notes that point to another reality within the same organization. Congratulations are offered to Team Centerville for an excellent annual survey, suggesting that, at least in some measures, the facility has performed well and met external expectations. This contrast hints at a complex picture where formal assessments might capture certain strengths while personal experiences - shared by residents and families - reveal more troubling day-to-day realities.
A particularly moving strand of praise comes from a family member who emphasizes perseverance and transparency. The reviewer notes that, despite short staffing, the team is doing the best job they can and expresses heartfelt gratitude to those who have cared for their mother. In this voice, Natasha B. stands out as especially approachable and transparent - so much so that the reviewer chose to join her as part of the maintenance team. This is a rare and powerful endorsement, highlighting trust built through direct, open communication and visible dedication.
Another portion of the feedback reads like a testimony from within the organization itself. A staff member shares that their short time there has been "nothing but phenomenal," and that the regional and home office teams provide essential support when needed. The sense of belonging is strong, with the building described as a "family away from home" for residents, their families, and the staff alike. The message carries pride and a call to experience the culture firsthand, even including social hashtags like #ProudLeader and #Thick&Thin to signify resilience through challenges.
Conversely, separate voices echo worry and disappointment about the broader experience. One review recounts a daughter's perspective, describing the process of getting her sister out of the facility and calling for penalties, while noting that staff did their best under difficult circumstances. This account underscores a belief that systemic issues - or at least significant lapses in quality - were present, even when individual staff members were striving to do right by residents. It's a reminder that compassion and effort by caregivers do not always translate into a consistently positive outcome for families.
Finally, there are comments that feel more balanced or aspirational rather than condemnatory. A straightforward compliment about the facility's atmosphere and the warmth of the staff - "Very nice facility. Staff is friendly and truly care about their patients." - adds one more layer to the mosaic. It suggests that for some families, the experience is characterized by genuine kindness and competent care, reinforcing that better days and better nights do happen within the same walls.
Taken together, the reviews reveal a facility that is capable of excellent outcomes and strong, compassionate care in certain moments, while simultaneously facing serious criticisms about cleanliness, food, communication, and safety in others. The range of experiences - from frightening and harsh to celebratory and hopeful - signals a need for continuous improvement, clearer communication, and consistent staffing. For families evaluating this place, the message is clear: there are bright spots and strong advocates, but equally compelling concerns that warrant careful consideration, direct conversations with leadership, and ongoing transparency about what is being done to address the shortcomings.
Centerville Specialty Care in Centerville, IA is a premier assisted living community that provides a comfortable and vibrant environment for seniors. Our community offers a wide range of amenities to enhance the quality of life for our residents.
For those who value their appearance, we have a beauty salon on-site where residents can get pampered and maintain their personal style. Our fully furnished accommodations are equipped with cable or satellite TV for entertainment. Community operated transportation is available to ensure that residents can easily access various destinations within the area.
We understand the importance of staying connected in today's digital world, which is why we provide a computer center with Wi-Fi/high-speed internet access. Residents can stay in touch with loved ones or browse the web at their convenience.
At Centerville Specialty Care, we believe that dining should be an enjoyable experience. Our dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by our skilled culinary team. We cater to special dietary restrictions to ensure that everyone's unique needs are met.
Our community is designed to promote wellness and socialization. Residents can stay physically active and engaged through our fitness room and resident-run activities. Planned day trips and scheduled daily activities provide opportunities for exploration and fun.
In addition to providing exceptional amenities, Centerville Specialty Care offers comprehensive care services to meet the individual needs of each resident. Our highly trained staff is available 24/7 for assistance with daily living activities such as bathing, dressing, and transfers. We also have specialized programs for mental wellness and diabetes management.
Transportation arrangements are provided for both non-medical purposes as well as doctor's appointments, ensuring that residents have easy access to necessary healthcare services.
Within close proximity to our community, there are various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
At Centerville Specialty Care in Centerville, IA, we pride ourselves on providing a warm and engaging environment where seniors can live comfortably and receive the assistance they need. Contact us today to schedule a tour and experience the exceptional lifestyle our community offers.
Centerville Specialty Care offers competitive pricing for its services, aligning closely with the local market. For both semi-private rooms and private accommodations, the monthly costs are set at $2,500 and $3,750 respectively, reflecting a commitment to affordability within Appanoose County. Notably, these rates are considerably lower than the state averages of $3,885 for semi-private rooms and $4,670 for private rooms in Iowa. This strategic pricing not only makes Centerville Specialty Care an attractive option for families seeking quality care but also underscores its mission to provide accessible healthcare solutions while maintaining high standards of service and comfort.
Centerville Specialty Care is located at 1208 East Cross Street, Centerville, IA 52544 in Appanoose County, Iowa
Centerville Specialty Care on seniors.fyi includes 5 photos including images showing interior, building, flag, tree, wheelchair, and more.
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