Heritage Specialty Care in Cedar Rapids, IA
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Information last verified:
200 Clive Drive Sw, Cedar Rapids, IA 52404
For more information about senior living options: (844) 490-3973
The nursing staff is fast, attentive, and fantastic at helping whenever needed. The therapy team has been great and has made a big difference in improving walking. Dorese is kind, hospitable, professional, and passionate about providing good care to residents. Heritage Specialty Care is described by some as a great facility with hardworking staff, and many would highly recommend it. The facility is clean, orderly, open, and bright, with congenial, patient staff delivering satisfactory care. There are several wonderful CNAs and a strong, dedicated care team. The nursing team is described as the best in Cedar Rapids.
The facility is gross and run-down, with cigarette smoke outside and a pervasive odor. The staff are overworked and underappreciated, and management shows little concern for the workers. Residents are not adequately cared for; meals are unhealthy, portions are small, and linens are rarely washed. There are frequent reports of elder neglect and abuse, including residents not being fed or attended to. Administrative processes are chaotic; notaries and needed staff are unavailable, delaying paperwork. The facility seems focused on money rather than patient well-being. The memory unit is overcrowded and poorly supervised, with high turnover and insufficient attention to needs. Residents are left unsupervised and call bells go unanswered for long periods. Patients are transported to hospitals without proper medical records or accompaniment. Communication with families is rude or unhelpful, with staff hanging up or blaming the patient. Belongings are often lost or stolen.Heritage Specialty Care in Cedar Rapids is best suited for families that prioritize a rehab‑forward environment and a facility with a clean, approachable setting where a core group of attentive caregivers can deliver concrete daily support. It can work for adults transitioning from hospital stays or needing structured therapy to regain mobility, provided there is a solid plan to coordinate with staff. It is not a universal fit for those demanding flawless consistency every day or near‑perfect supervision around the clock. For families willing to stay actively involved, the center can accommodate short‑term stays and some longer arrangements, but the reliability of care hinges on staffing levels, leadership continuity, and clear family engagement in oversight and bedside decisions.
Those with significant memory‑care needs, complex medical management, or safety concerns should seriously consider alternatives. A persistent pattern of understaffing, high turnover, and reports of delayed responses to call lights raises legitimate safety questions. Families must weigh whether access to rehab programs or social activities justifies living in an environment where meals, laundry, and daily assistance can be uneven, and where communication with administration can feel opaque. For residents who require consistent monitoring and sensitive handling of conditions like diabetes, heart disease, or end‑of‑life symptoms, stronger systems and steadier leadership are often non‑negotiable.
On the upside, when staff are available, the rehab and therapy components can yield real gains. Nursing teams are repeatedly described as fast and capable, and therapists can make meaningful improvements in mobility. The physical environment, clean, open spaces with regular activities and opportunities for social connection, supports engagement. In admissions and transition moments, a few staff members stand out for professionalism and empathy, and their clear guidance can help families feel more at ease during a stressful period. For residents who respond well to a structured routine and personable staff in a supportive setting, there are moments of genuine value.
Yet the negatives frequently eclipse these strengths. Chronic understaffing leads to long waits for assistance, inconsistent meal service, and turnover that disrupts continuity of care. Administrative communication is a common pain point, with families reporting miscommunications about billing, discharge timelines, and care plans. There are persistent concerns about safety and quality, claims of neglect, inadequate supervision of at‑risk residents, and inconsistencies in basic daily care like hygiene and nutrition. The cumulative effect is a fragile trust level; even when individual caregivers are kind and capable, repeated systemic gaps erode confidence in the facility’s ability to safeguard a loved one.
Where the practical realities intersect, the picture is mixed: dedicated CNAs and nurses can deliver meaningful progress and compassion in care, but their effectiveness is constrained by the broader operational gaps. A positive experience often hinges on a small, steady group of staff who communicate well, coordinate with therapy, and involve families in decisions. When operations fall short, staff shortages, lapses in meal quality, and insufficient supervision, the rehab benefits and personal connections rarely fully compensate for the risk and frustration. This dynamic makes Heritage a facility worth considering only with a plan for rigorous oversight and a commitment to addressing leadership and staffing instability.
For families weighing the choice, a deliberate, interrogation‑style approach is essential. Tour with a checklist focused on shift staffing ratios, response times to call lights, and how meals and dietary restrictions are managed. Request candid conversations with the administrator and frontline caregivers to gauge consistency and morale, and pull inspection reports to spot recurring issues. If memory care or high‑level clinical oversight are non‑negotiables, or if a long‑term, risk‑free daily routine is the priority, alternatives with stronger track records in staffing stability and resident safety will be wiser investments. Heritage can work under the right conditions, primarily where families remain deeply involved and leadership commits to meaningful, sustained improvements. In many scenarios, however, it is prudent to continue the search for a facility that combines reliable staffing, steady management, and consistently high‑quality daily care.
201 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Eastern Iowa (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Specialty Care in Cedar Rapids, IA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For those who value their appearance, there is a beauty salon on-site where residents can get their hair done or enjoy other beauty treatments. Cable or satellite TV is available in each room for entertainment purposes. Community operated transportation is provided for outings and shopping trips, ensuring that residents can remain active and engaged with the world around them.
A computer center is available for residents who want to stay connected with family and friends or browse the internet. Meals are served in a spacious dining room where residents can enjoy restaurant-style dining and special dietary restrictions are accommodated. Housekeeping services keep the living spaces clean and tidy, while move-in coordination helps make the transition to Heritage Specialty Care smoother.
The community boasts various recreational areas including a fitness room for exercise enthusiasts, a gaming room for leisurely activities, a small library for bookworms, and outdoor space with gardens where residents can relax amidst nature. Telephone services are also available for communication needs.
To further support overall well-being, Heritage Specialty Care provides transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. A wellness center is available on-site to assist residents with managing health-related concerns. High-speed Wi-Fi allows residents to connect online easily.
In terms of care services, there is 24-hour call system and supervision provided at all times to ensure safety and assistance when needed. Trained staff members are available to provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is offered to ensure proper administration of medications. Additionally, a mental wellness program focuses on supporting emotional health.
Residents will find numerous opportunities for engagement within the community through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Located in Cedar Rapids, IA, this assisted living community offers convenient access to various amenities in the neighboring area. There are 3 cafes, 5 parks, 8 pharmacies, 47 physicians, 28 restaurants, 3 places of worship, and 6 hospitals nearby. This ensures that residents have easy access to healthcare services as well as recreational and social opportunities in the surrounding community. At Heritage Specialty Care, residents can enjoy a comfortable and enriching lifestyle supported by exceptional care services.
Heritage Specialty Care is located at 200 Clive Drive Sw, Cedar Rapids, IA 52404 in Linn County, Iowa
Heritage Specialty Care on seniors.fyi includes 14 photos including images showing landscaping, interior, television, building, grass, exterior, brick, entrance, and more.
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Interior
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Building
Architecture
Bedroom
Trees
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