Heritage Specialty Care
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200 Clive Drive Sw, Cedar Rapids, IA 52404
For more information about senior living options: (844) 490-3973
The staff at Heritage Specialty Care show concern and care for their patients. The facility is clean, orderly, open, and bright. The staff is congenial and patient. The care provided is satisfactory. The meals are okay. There are therapy, entertainment, and visiting areas available. The care team is strong. The environment is clean and friendly.
The staff at the facility takes a long time to respond to patients' needs, leaving them waiting for assistance. The evening staff is even worse than the daytime staff, causing delays in attending to patients' needs. The facility lacks proper care for patients and fails to provide basic necessities promptly. The patient was told by a staff member to stop pushing the call light for trivial things, showing dismissive behavior towards their needs. The facility sent a confused patient on their own to an unfamiliar hospital without any medical records or support, putting their well-being at risk. Some room setups in the facility are not adequate for senior care, lacking appropriate consideration for their needs. The environment at Heritage Nursing & Rehab Center is described as dark, gloomy, and not cheerful. Staff members were not friendly and did not create a welcoming atmosphere in the facility. Some of the residents seemed jaded and unhappy due to their circumstances. Despite being relatively well-managed compared to other nursing homes, it is still not considered a pleasant place to be due to its nature as a nursing home.Heritage Specialty Care is a facility that offers rehabilitation services for patients who require assistance with their daily activities. While some reviews express concerns about the level of care provided, others highlight the clean and friendly environment as well as the attentive staff.
One reviewer shares their disappointment with the responsiveness of the staff. They mention that it often takes up to an hour for someone to answer their husband's call light, and even when they do, they sometimes fail to return promptly. The reviewer's husband had several needs that were not immediately addressed, such as setting up his C-Pap machine and repositioning him in bed. Additionally, he was told by a staff member to stop pushing the call light for "trivial things." The lack of timely assistance resulted in the patient being left unattended in his own waste for an extended period of time, which led the reviewer to contact the social worker at UIHC for assistance.
Another concerning incident mentioned in a review involves a patient suffering from confusion being sent out of the locked unit without any accompaniment or medical records to a hospital he had never been before. The potential risks involved in such a situation are emphasized, as there was no guarantee of his safety or well-being during this transport.
On the other hand, positive experiences are also shared by reviewers who praise Heritage Specialty Care's concern and care for their patients. One reviewer appreciates the cleanliness and orderliness of the facility, describing it as bright and welcoming. Staff members are commended for being congenial and patient with residents. The value for money is also acknowledged positively.
While another reviewer acknowledges that most residents would rather be in their own homes, they state that their mother has been relatively happy at Heritage Specialty Care for several years. They appreciate how staff members address any concerns they have and maintain good communication with them. However, they do mention certain room setups could be improved for better senior care.
The overall management of Heritage Specialty Care is regarded favorably by a reviewer who highlights the cleanliness and maintenance of the facilities. Polite nurses and CNAs are noted for their genuine care, although there are mention of some staff members who seem jaded. The reviewer also mentions various activities and events available for residents, promoting engagement and socialization.
In conclusion, while there are mixed reviews about Heritage Specialty Care, it is evident that concerns regarding timely assistance and room setups exist. However, positive aspects such as the clean environment, friendly staff, and activities for residents receive appreciation from various reviewers. It is important for potential residents and their families to carefully consider all factors before making a decision about this facility.
201 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesHeritage Specialty Care in Cedar Rapids, IA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For those who value their appearance, there is a beauty salon on-site where residents can get their hair done or enjoy other beauty treatments. Cable or satellite TV is available in each room for entertainment purposes. Community operated transportation is provided for outings and shopping trips, ensuring that residents can remain active and engaged with the world around them.
A computer center is available for residents who want to stay connected with family and friends or browse the internet. Meals are served in a spacious dining room where residents can enjoy restaurant-style dining and special dietary restrictions are accommodated. Housekeeping services keep the living spaces clean and tidy, while move-in coordination helps make the transition to Heritage Specialty Care smoother.
The community boasts various recreational areas including a fitness room for exercise enthusiasts, a gaming room for leisurely activities, a small library for bookworms, and outdoor space with gardens where residents can relax amidst nature. Telephone services are also available for communication needs.
To further support overall well-being, Heritage Specialty Care provides transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. A wellness center is available on-site to assist residents with managing health-related concerns. High-speed Wi-Fi allows residents to connect online easily.
In terms of care services, there is 24-hour call system and supervision provided at all times to ensure safety and assistance when needed. Trained staff members are available to provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is offered to ensure proper administration of medications. Additionally, a mental wellness program focuses on supporting emotional health.
Residents will find numerous opportunities for engagement within the community through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Located in Cedar Rapids, IA, this assisted living community offers convenient access to various amenities in the neighboring area. There are 3 cafes, 5 parks, 8 pharmacies, 47 physicians, 28 restaurants, 3 places of worship, and 6 hospitals nearby. This ensures that residents have easy access to healthcare services as well as recreational and social opportunities in the surrounding community. At Heritage Specialty Care, residents can enjoy a comfortable and enriching lifestyle supported by exceptional care services.
Heritage Specialty Care is located at 200 Clive Drive Sw, Cedar Rapids, IA 52404 in Linn County, Iowa
Heritage Specialty Care on seniors.fyi includes 14 photos including images showing landscaping, interior, television, building, exterior, brick, entrance, outdoor, and more.
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