Rawlins House
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Rehabilitation
300 J H Walker Dr, Pendleton, IN 46064
For more information about senior living options: (844) 490-3973
The therapy at Rawlins House is stellar, with therapists who are highly skilled and compassionate. The staff from nurses to housekeeping are dedicated and genuinely care about each resident's needs. Rawlins House is clean and updated, with attentive staff and engaging daily activities. The rehab team is outstanding, helping residents regain independence and prepare to return home. The memory care unit provides excellent nursing care, with staff who keep families well informed. The food service is well-regarded, with a new chef that residents enjoy. The facility fosters a strong sense of community through events and outreach. Families report positive experiences with discharge planning and ongoing care coordination.
A reviewer noted that a friend living in the assisted living area was not having a good experience, with small food servings, theft problems, and mold in the rooms. Another reviewer claimed the facility was filthy, the price for a double occupancy room was ridiculous, Medicaid paperwork was not filled out, and that they were being sued for a month's stay; they described the staff as crooks. A reviewer wrote that in a second experience, the care and communication were poor. A reviewer described that during a holiday weekend, a relative received no therapy, could not ambulate to the restroom, and was left in a brief, sitting in urine for hours, with calls ignored for up to 45 minutes.Rawlins House comes across in these accounts as a highly regarded senior care facility that many families rely on for both long-term residence and rehabilitation. Across numerous testimonials, the facility is described as clean, updated, and well-maintained, with a warm, welcoming atmosphere that makes residents feel at home. The daily life of residents includes a steady stream of events and activities, which helps keep people engaged and connected to their community. The sense from reviewers is that the place isn't merely a building, but a community where staff genuinely invest in each person's well-being.
A thread running through many reviews is the quality and impact of the rehabilitation and therapy programs. Several commenters highlight therapy as a standout feature, with therapists described as first-rate and highly effective. One reviewer specifically credits the rehab staff with getting a family member home and functioning again after surgery, another emphasizes that the therapy team was "second to none." The care and encouragement extend beyond the clinical side, with stories of therapists and nursing staff supporting patients as they work toward independence, including plans for outpatient therapy after discharge. This consistent emphasis on strong rehabilitation care appears to be a pivotal reason many families feel confident recommending Rawlins House.
Memory care is another area where Rawlins House earns strong praise. In particular, caregivers and nurses in the memory care unit are highlighted for their compassion and attentiveness. One caregiver, Nurse Jimella, is singled out for lifting spirits, maintaining open communication with family members who live out of state, and providing steady, caring attention to the residents. Families describe the nursing in memory care as "great" and express gratitude that their loved ones feel well looked after, with regular updates and visible concern from the staff.
The overall staff culture is repeatedly described as attentive, friendly, and deeply caring. Residents and families alike note that the entire staff - from nurses to aides, and even housekeeping and food service - works hard to create a supportive environment. Positive comments extend to the culinary team as well, with mentions of thoughtful meal preparation and even personalized touches from staff, such as adjusting recipes for families or ensuring meals are enjoyable for residents. The sense of teamwork and genuine concern for residents' comfort and happiness comes through in multiple narratives, reinforcing Rawlins House as a place where care is holistic and attentive.
Beyond individual care, several reviews emphasize how Rawlins House integrates into the broader community. Families appreciate that the facility participates in local events, and they value the sense that the staff go above and beyond to create meaningful experiences, from Easter egg hunts to Halloween activities. One reviewer even compares experiences at Rawlins House with Fall Creek Retirement Village, noting that both facilities share a high level of staff engagement and friendliness. This community-minded approach helps residents feel connected not only to caregivers but to the larger Pendleton area as well.
Not every review is without concern, however. A handful of negative experiences are noted, including reports of insufficient therapy over a holiday weekend, with a resident left unable to ambulate and unsatisfied with treatment during that critical period. Other reviews describe issues with food portion sizes, alleged theft, and concerns about mold in rooms. In one particularly troubling account, a reviewer reports that staff were slow to respond, resulted in a resident spending extended periods in a soiled brief, and that the overall experience felt money-driven and lacking in the level of care expected. While these negative experiences are not representative of all feedback, they are important reminders that issues can arise and should be addressed promptly and transparently.
Among the most striking reviews are those that foreground severe criticisms of billing, Medicaid paperwork, and perceived neglect. One reviewer recounts a family member's death at the facility, accompanied by claims of filthy conditions, exorbitant pricing, and mishandled Medicaid processes, including a dispute over missing wedding rings. The language is strongly negative, describing the facility as "crooks" in that instance and recounting distress at the financial and administrative aspects of care. It is essential to acknowledge these accounts as part of the overall picture, even as they stand in contrast to the majority of positive experiences described elsewhere.
Taken together, the body of reviews paints a nuanced portrait of Rawlins House. The majority of testimonials celebrate exceptional therapy, compassionate staff, clean and updated facilities, and a rich schedule of activities that foster engagement and community. Families frequently express confidence in the care their loved ones receive, with many noting successful recoveries, smooth transitions home after rehab, and ongoing communication with family members. At the same time, the few negative experiences underscore the importance of continuous quality improvement, transparent communication, and vigilance in administration and care practices. For those seeking a senior care option in the Pendleton area, Rawlins House presents itself as a compelling choice, particularly for rehabilitation and memory care, while encouraging prospective families to inquire, tour, and ask detailed questions to ensure alignment with their loved one's needs and expectations.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Rawlins House in Pendleton, IN is a warm and inviting assisted living community that offers a variety of amenities and care services to ensure the wellbeing and comfort of its residents. Our dedicated staff provides exceptional care tailored to each individual's needs.
Our community offers several amenities to enhance the living experience of our residents. We understand the importance of spiritual wellness, which is why we provide devotional services off-site. These services allow our residents to connect with their faith and find solace in a peaceful environment.
Our indoor common areas are designed to promote social interaction and camaraderie among residents. These spaces provide an ideal setting for engaging conversations, playing games, or simply enjoying each other's company.
At Rawlins House, we prioritize the health and well-being of our residents. Our care services include specialized diabetic care for those who require assistance in managing their diabetes. Additionally, we offer incontinence care to ensure comfort and dignity for residents who need it. Our trained staff members also provide medication management, ensuring that medications are taken correctly and on time.
We believe that an active lifestyle leads to a fulfilling life, which is why we encourage our residents to participate in devotional activities offsite. These activities allow them to explore their spirituality while enjoying outings with fellow residents.
Located conveniently near two pharmacies, six physicians' offices, three restaurants, and places of worship, Rawlins House ensures easy access to essential services within close proximity.
In conclusion, Rawlins House in Pendleton, IN is an esteemed assisted living community where seniors can enjoy a comfortable and fulfilling life. With top-notch amenities, personalized care services, and numerous nearby establishments, we strive to create an environment that promotes independence, happiness, and overall well-being for our cherished residents.
Rawlins House is located at 300 J H Walker Dr, Pendleton, IN 46064 in Madison County, Indiana
Yes, Rawlins House allows both dogs and cats.
Rawlins House on seniors.fyi includes 10 photos including images showing dining, interior, decor, building, outdoor, exterior, entrance, patio, and more.
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Interior
Decor
Living Room
Building
Architecture
Bedroom
Dining
Landscaping
Outdoor
Rehabilitation
