300 J H Walker Drive, Pendleton, IN 46064
For more information about senior living options: (844) 490-3973
Rawlins House comes across in these experiences as a special place where care and community feel personal and genuinely devoted. Several reviews center on the memory care unit, where families describe not only excellent clinical care but also a culture of attentiveness that makes loved ones feel known and respected. One family with a mom who spent two rehab stays in the memory care unit in 2024 and again in 2025 noted how rare it can be to see many of the same staff members return over a long period - about 1.5 years later - yet that continuity was exactly what stood out. The staff were described as consistently friendly, welcoming, and ready to provide a full update and report at any moment, something that gave the family reassurance during a difficult time.
Within memory care, several staff members earned standout praise for their specific roles and personalities. Taylor was praised for making admissions a breeze and for always being available to answer questions, while Megan in therapy (SLT) was celebrated for going above and beyond. Lori and Michelle in memory care were highlighted for delivering exceptional, respectful care to residents, and Jessica and Jim, described as the leaders of the memory care team, were noted for being consistently reachable and genuinely engaged with families. Renee and Maryann in activities were singled out for keeping residents engaged and having fun throughout the day. Together, these voices painted a picture of a unit where leadership and frontline workers collaborate to create a family-like atmosphere, underpinned by communication and compassion.
The therapy program across the facility also drew strong praise. Reviewers described the therapy as stellar, with therapists who are not only highly skilled but deeply compassionate. The rehab team was depicted as capable of helping patients regain independence - moving from bed-bound to walking to meals in the dining room and, in some cases, preparing for outpatient therapy after discharge. In one especially heartfelt note, a caregiver who was transitioning a husband from hospital to home described the rehab staff, including the therapists, as "second to none," with the entire team's kindness and encouragement making a tangible difference in recovery.
Cleanliness, updates, and engagement emerge as recurrent themes. Several reviews emphasize a well-maintained, updated facility with clean rooms and a pleasant environment. The staff's attentiveness extends beyond clinical care to daily life - residents are constantly engaged through a range of activities, and there are regular events that foster a sense of community. One reviewer who had lived in the area for a long time appreciated how Rawlins House, along with Fall Creek, maintains strong community ties through Easter egg hunts, Halloween trick-or-treating, and other events, highlighting how the facility participates in and contributes to the broader Pendleton community.
Of course, no facility is without its challenges, and a small portion of the feedback includes negative experiences that deserve attention. One review described a different side of the picture: a resident's family found the environment "filthy" and questioned the price of a double-occupancy room, along with serious concerns about Medicaid paperwork and even a dispute over personal belongings, including wedding rings not being returned after a relative's death. Another review drew attention to a specific weekend when a loved one did not receive therapy, became unable to ambulate to the restroom, and was left for hours in a brief, including time spent in urine, with delays in responses to calls. This critique labeled the situation as money-focused and problematic for care. Together, these perspectives remind potential families that experiences can vary by unit, staff shifts, and individual circumstances, underscoring the importance of visiting, asking questions, and observing care processes firsthand.
Despite the occasional negative feedback, many residents and families describe Rawlins House as a place where staff genuinely treat residents like family. A reviewer who described their mother as a resident in the memory care unit spoke highly of Nurse Jimella, a nurse they felt lifted spirits and provided dependable updates from out of state. This personal, consistent communication was repeatedly cited as a cornerstone of trust: knowing a nurse who can share both challenges and happy moments with families creates a lasting sense of security. The gratitude extended to other individual caregivers - such as Michelle, praised as perhaps the best nurse ever for her compassion and heart, and Brenda, Megan, and the chef Bobby, who contributed thoughtfully to care and meals - further illustrates how specific acts of kindness accumulate into a broader reputation for warmth and competence.
The human story behind the care is one of connection and continuity. There are voices that describe moving from Rawlins House to another nearby facility (Fall Creek) and finding that the move was a positive decision, with the new setting still reflecting the same values and level of care. The shared threads - staff who are friendly, dedicated, and easy to reach; a strong emphasis on therapy and rehabilitation; opportunities for social interaction and pleasures like happy hours and community events - emerge as defining characteristics that families repeatedly reference when describing why Rawlins House stands out. The sense that the facility is more than a place to rehab or live, but a community that welcomes families and treats residents with respect, appears to be the throughline connecting these different narratives.
In sum, Rawlins House is portrayed as an excellent, caring choice for memory care and rehabilitation, with a consistent, compassionate staff, robust therapy programs, and a welcoming atmosphere. The facility's strengths - clear communication with families, dedicated leadership, and a broad slate of activities and events - combine to create what many families describe as a supportive, almost familial environment. While a few reviews raise serious concerns about cleanliness, financial handling, or care during a holiday weekend, the prevailing sentiment across the collection is one of trust and appreciation: if you are looking for memory care or rehab services for a loved one, this is a place to consider carefully, visit with questions in hand, and, for many, a place to feel that your loved one will be cared for with dignity, respect, and genuine compassion.
Rawlins House Health & Living Community in Pendleton, IN is a vibrant and welcoming assisted living community that provides top-notch care and a wide range of amenities for its residents. With a focus on skilled nursing facility care, Rawlins House aims to ensure the health and well-being of every resident.
The community boasts an array of amenities that cater to the comfort and enjoyment of its residents. From a beauty salon for pampering sessions to fully furnished accommodations for convenience, residents can easily find ways to relax and unwind. The on-site computer center enables residents to stay connected with loved ones through high-speed internet, while the small library offers quiet spaces for reading enthusiasts. Additionally, the gaming room provides opportunities for entertainment and socializing.
Rawlins House also prioritizes the physical well-being of its residents. The fitness room encourages regular exercise routines, while the wellness center offers 24-hour supervision for any medical needs. For those who enjoy spending time outdoors, there is a beautiful garden and outdoor space where residents can relax amidst nature.
The assisted living community takes pride in its exceptional care services. Trained staff members are available round-the-clock to provide assistance with daily activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications promptly and accurately. Nutritious meals are prepared according to special dietary restrictions, including diabetes diets or specific meal preferences.
Residents at Rawlins House can engage in various activities tailored to their interests and preferences. Concierge services ensure personalized assistance with planning day trips or exploring nearby attractions. Fitness programs promote physical fitness and overall well-being among residents. Resident-run activities encourage active participation within the community, fostering social connections among peers.
Conveniently located near pharmacies, physicians' offices, restaurants, and places of worship, Rawlins House allows easy access to essential services in the surrounding area.
Overall, Rawlins House Health & Living Community offers a warm and supportive environment where residents can receive quality care, enjoy a variety of amenities, and engage in fulfilling activities.
Rawlins House Health & Living Community is located at 300 J H Walker Drive, Pendleton, IN 46064 in Madison County, Indiana
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