Heritage House of Jasper

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Pros

• The Timbers of Jasper is a warm and welcoming community that truly feels like home.
• The staff goes above and beyond to provide compassionate care, treating residents like family.
• The facility is always clean and inviting, and the activities keep everyone engaged and connected.
• It’s clear that the team here takes pride in what they do, and it shows in the way residents are cared for every day.
• Mom received the best care while in rehab.
• Every nurse, nurse tech, administration, dietary, and housekeeping was excellent to her.
• The Timbers of Jasper offers excellent in-house wound care! The therapy is amazing!
• The Timbers has such a home-like atmosphere.
• Friendly staff who cares! A++
• The staff at The Timbers is simply fantastic.
• This place is so nice. You can tell the staff cares about the residents.
• Couldn’t have asked for better care for my Grandpa. Clean and the nicest staff. Highly recommend!!

Cons

• The facility is dirty and nasty, with rooms that aren’t cleaned and used items tossed in the trash beside patients’ beds.
• The aides and nurses are described as the rudest the reviewer has ever met and apparently do not care about the patients.
• The environment is loud and stinky.
• The staff failed to notify relatives about the patient’s condition and any changes.
• The staff injected the patient with antipsychotics to the point he could not eat or drink.
• They did not administer medications as prescribed and left residents sitting in their own mess for a very long time.
• The reviewer alleged that some employees have very low moral character and would engage with a patient and brag about it on Facebook.
• Three aides stood and talked while people needed help.

Review

Heritage House of Jasper is best suited for families seeking a warm, home-like environment where intensive rehabilitation and memory-care needs are addressed by a capable, caring team. The reviews paint a clear picture of a community that functions well for residents who value hands-on nursing attention, robust therapy, and daily engagement in a comfortable setting. It is particularly strong for those requiring wound care, coordinated rehab, and thoughtful activity programming that keeps residents connected and motivated. For seniors who want to feel “like family” and rely on a team that takes ownership of care plans, this is a compelling option.

Those considering alternatives should pay heed to red flags that appear in a subset of reviews. If pristine upkeep and uninterrupted serenity are nonnegotiables, some families have reported dirty rooms, lingering odors, and lapses in daily cleaning. Instances of rude behavior or disengaged staff have surfaced, along with concerns about responsiveness and timely notification of changes in a resident’s condition. Families who prioritize flawless medication management or a consistently quiet environment may want to compare other communities that emphasize stricter cleanliness protocols and tighter workflow controls. In short, this facility is not the universal fit for every senior, particularly if top-tier cleanliness and perfectly uniform staff conduct are paramount.

The strongest positives here tend to offset most drawbacks for families focused on clinical excellence and a supportive, family-like vibe. Staff dedication is repeatedly highlighted as the defining strength: compassionate caregivers who treat residents with genuine warmth, nurses who coordinate with therapists, and management that is described as engaged and willing to tailor care plans. The in-house wound care program and therapy services are frequently praised as high quality, with rehabilitation teams delivering tangible progress. The cottage-style memory-care environment is especially noted for its homey feel, which helps residents maintain familiarity and comfort even as needs evolve. Transportation, laundry, housekeeping, and daily activities round out a comprehensive support system that many families value highly.

Nevertheless, the negative threads cannot be ignored, and they matter in decision-making. The most serious concerns center on inconsistency in cleanliness and some interpersonal friction among staff, which can erode trust when families are navigating transitions. Reports of not being notified promptly about changes in condition or treatment can leave families feeling out of the loop during critical moments. Allegations, though isolated in many accounts, about inappropriate conduct or decisions that compromise resident well-being also underscore the need for careful due diligence. These themes suggest that while care quality is strong in many cases, experiences can vary by shift, unit, and individual staff members.

For families weighing a decision, the practical takeaway is clear: this community excels for rehab-focused seniors and for those who want a nurturing, structured day-to-day rhythm with ample therapy and meaningful activities. The pros, compassionate staff, a home-like atmosphere, effective wound care, and reliable coordination across transportation and housekeeping, often create a platform where residents thrive and families feel supported. The cons, primarily cleanliness inconsistencies and occasional communication gaps, are not universal, but they are real enough to warrant targeted questions during tours and candid conversations with leadership before committing. A wise approach is to request current tour staff to demonstrate cleaning protocols, review recent inspection results, and discuss how shifts are staffed to maintain consistent care.

In sum, Heritage House of Jasper presents a compelling option for families prioritizing rehab outcomes, dementia-appropriate living, and a genuinely caring staff in a comfortable, social setting. It delivers meaningful value where clinical strength and personal attention converge, with a proven track record of engaged activity calendars and strong therapy programs. Yet potential residents should enter with eyes open to the variability some families have experienced around cleanliness, communication timing, and staff consistency. If these concerns are deal-breakers, exploring alternatives with a stricter emphasis on spotless environments and uniform staffing may be prudent; otherwise, this community stands as a practical, experienced choice for informed families seeking a compassionate, capable home for their loved ones.

Restaurants

• Ohana Hawaiian Grill & Bar (0.2 miles)
• Little Caesars Pizza (0.2 miles)
• Wendy's (0.4 miles)
• El Maguey Grill (0.5 miles)
• Taco Bell (0.5 miles)
• Wings Etc (0.5 miles)
• Burger King (0.6 miles)

Hospitals

• Franciscan Health Care Center (0.2 miles)
• Memorial Hospital Jasper (7.1 miles)
• St Joseph's Hospital (7.1 miles)
• The Daviess County Hospital of Washington Indiana (17.4 miles)

Pharmacies

• Walgreens (0.5 miles)
• Schnucks (0.6 miles)
• Walmart Pharmacy (0.8 miles)
• CVS Pharmacy (1.7 miles)
• Flick Long Term Care Pharmacy (1.8 miles)
• Flick's Hometown Pharmacy (1.8 miles)
• Sheldon's Express Pharmacy (1.9 miles)

Places of Worship

• First Baptist Church (0.6 miles)
• Huntingburg Hispanic Mission (1.4 miles)
• Calvary Apostolic Church (1.6 miles)
• Church of Christ (7.4 miles)
• Alfordsville Assembly of God (8 miles)
• Church of the Nazarene (8.4 miles)
• Huntingburg Outreach Ministries (8.4 miles)

Transportation

• Enterprise Rent-A-Car (0.7 miles)
• Elegent Express Coach (8.3 miles)

Physicians

• Memorial Health St Charles (0.9 miles)
• Jasper Family Physicians (0.9 miles)
• Southern Indiana Eye Associates (0.9 miles)
• Jasper Primary Care Physicians (0.9 miles)
• Norris & Love Orthopaedics & Sports (0.9 miles)
• St Charles Health Complex (0.9 miles)
• Memorial Outpatient Surgery Center (1.3 miles)

Cafes

• Brew (1.9 miles)
• Old School Cafe (8.3 miles)
• Fleig's Cafe (13.9 miles)

Parks

• Jasper Park Department Maintenance (2.2 miles)
• 18th Street Park (13.5 miles)