Eastgate Manor Nursing & Rehabilitation
Save2119 East National Highway, Washington, IN 47501
For more information about senior living options: (844) 490-3973
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Eastgate Manor emerges in the voices of caregivers and families as a place where genuine care and community spirit are repeatedly front-and-center. Across multiple experiences, the prevailing message is one of heartfelt dedication from the staff, a facility that many describe as warm, welcoming, and designed to treat residents as unique individuals. The strongest threads running through the praise highlight compassionate attention, a sense of family among residents and staff, and a consistently clean, well-run environment that supports both daily life and more intensive care needs.
Several reviewers tell powerful stories of hope and recovery, especially when hospice was part of the journey. One account describes a mom arriving under hospice care and near death, only to be placed on a path toward remarkable improvement thanks to the staff's diligence and caring spirits. Another reviewer notes gratitude for the clinical team's ongoing love and care, marking the transition to a five-star facility as a milestone that reflects sustained quality. These narratives emphasize care that not only manages medical needs but also nurtures dignity, encouragement, and emotional support during very difficult times.
The day-to-day experience at Eastgate Manor is frequently characterized by a team that appears attentive, responsive, and dedicated. Multiple voices laud the staff for their willingness to help quickly and their evident passion for their work, whether the person on the floor is a nurse, a certified nursing assistant, housekeeping, or kitchen staff. Comments such as being "there to help you as fast as they can" and recognizing the staff as a "great team" who "care for the residents" paint a portrait of a facility where compassion is standard practice. Several reviewers specifically mention the consistent kindness and loyalty of the team, and they describe the environment as one where employees feel invested in the well-being of those they serve.
The atmosphere at Eastgate Manor also gets high marks for safety, cleanliness, and enrichment. Reviewers describe a building that is, in their view, five-star material - well maintained, clean, and equipped to provide engaging daily activities. Residents are said to be treated as individuals with personalized attention, and families appreciate the variety of activities offered that keep residents engaged and connected to life beyond their room. The sense of family among residents and staff further contributes to a warm, supportive climate that many families want to see when choosing care for a loved one.
Yet, the picture is not without its contrasts. One account stands out with a starkly different experience, describing the rehab stay as markedly unsatisfactory. The reviewer portrays the setting as worse than a prison, highlighting a broader impression of understaffing and inconsistent care. Specific concerns include long wait times for assistance when a resident pressed a call light, the presence of blood and fecal matter on bed sheets remaining for days, and a lack of timely housekeeping attention. The testimony also mentions limited connectivity for patients (no Wi-Fi) and notes that only a few nurses stood out as genuinely excellent. This perspective reminds readers that even highly regarded facilities can experience gaps in staffing and consistency that have a tangible impact on daily comfort and safety.
In another negative account, a son or family member describes a daughter or loved one's experience with disrespectful and rude nurses who appeared to lack empathy for patients and their families. This viewpoint underscores the importance of respectful, empathetic communication as a core component of quality care and highlights that patient and family experience can vary even within the same building. Taken together with the more uniformly positive reviews, it emphasizes the need for continuous attention to bedside manners, staff training, and accountability to ensure that every family member feels heard and respected.
Despite the contrasts, several deeply personal testimonials anchor Eastgate Manor in a strong sense of gratitude and admiration. One reviewer recalls how their father received "the best treatment and care ever all the way to the very end," with the facility feeling like family and leaving a lasting impression of warmth and appreciation. Others express pride in the facility's achievements, noting the transition to a five-star status and acknowledging the team's ongoing commitment to excellence, as reflected in recognition of commendable annual surveys. These expressions of gratitude contribute to a broader narrative of a community where exceptional care is possible and is often realized in the most challenging moments.
Ultimately, what emerges is a picture of Eastgate Manor as a community with substantial strengths grounded in compassionate care, dedicated staff, and a clear commitment to treating residents with dignity and respect. For many families, the facility represents a place of healing, support, and genuine connection, where staff strive to act like family and to honor the memories and needs of their residents. At the same time, the critiques serve as important reminders that staffing levels, consistency in care, and the emotional resonance of interactions matter just as much as clinical competence. The overall story is one of a facility that is widely valued for its caring ethos and professional capability, even as it continues to address challenges that any long-term care operation must navigate.
Eastgate Manor Nursing & Rehabilitation in Washington, IN is a skilled nursing facility that offers a wide range of care services for seniors in need. Our community is dedicated to providing top-notch care and support for our residents, ensuring their comfort and well-being.
Our amenities are designed to enhance the quality of life for our residents. A beauty salon is available to help them look and feel their best, while cable or satellite TV provides entertainment and relaxation. Community operated transportation ensures easy access to nearby destinations, while our computer center allows residents to stay connected with loved ones. The dining room offers restaurant-style dining, serving delicious meals prepared by our skilled culinary team. Fitness enthusiasts can enjoy our fitness room, equipped with various exercise machines. Our fully furnished rooms provide a cozy and comfortable space for residents to call home.
We also offer a range of recreational activities for residents to engage in. A gaming room provides entertainment and friendly competition, while our small library offers a quiet space for reading and relaxation. Outdoor spaces allow residents to enjoy fresh air and beautiful surroundings. Planned day trips and scheduled daily activities ensure there are always opportunities for socializing and staying active.
At Eastgate Manor Nursing & Rehabilitation, we prioritize the health and well-being of our residents. Our 24-hour call system ensures that assistance is always just a button away, providing peace of mind to both residents and their families. Our dedicated staff provides assistance with daily living activities such as bathing and dressing, as well as transfers when needed. We coordinate with healthcare providers to ensure comprehensive care, including medication management and specialized dietary plans such as diabetes diets.
With two nearby cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals within close proximity to our community, convenience is never an issue at Eastgate Manor Nursing & Rehabilitation.
Come join us at Eastgate Manor Nursing & Rehabilitation - where exceptional care meets a vibrant community atmosphere!
Eastgate Manor Nursing & Rehabilitation is located at 2119 East National Highway, Washington, IN 47501 in Daviess County, Indiana
Eastgate Manor Nursing & Rehabilitation on seniors.fyi includes 5 photos including images showing interior, bedroom, windows, decor, exercise equipment, healthcare, dining, fireplace, and more.
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