1109 East National Highway, Washington, IN 47501
For more information about senior living options: (866) 208-4318
Overall Review of Hillside Manor Nursing Home
Pros
The staff provide attentive, caring, and patient care, making residents feel at home.- Residents were kept clean and well fed, and treated with respect.
- Meals are appealing and well presented, with an attractive weekly menu.
- The facility is clean and offers activities, creating a welcoming environment.
- It is a small nursing facility with courteous staff who go above and beyond to ensure a pleasant living experience, and a dog visits daily.
- The rehabilitation team works with residents to speed healing and supports therapy.
- Administration coordinates care and ensures insurance coverage remains in place.
- Families would recommend this home to others, and some would go there in a heartbeat themselves.
Cons
The Hillside Manor Nursing Home was not fancy.- There was not a lot of fancy furniture or pictures on the walls.
- The facility does not pay its bills.
- The staff are crooked.
Review
Hillside Manor Nursing Home in Washington is best suited for families seeking a small, hands-on care environment where cleanliness and reliable daily support are the foundation. It accommodates residents who prioritize steady nursing attention, solid meals, and a home-like feel over upscale décor or a bustling social calendar. The facility’s plain surroundings, coupled with consistently clean spaces and a calm atmosphere, support residents who settle into routine care and appreciate thoughtful, personalized attention from a close-knit staff. This is not a setting designed to impress with luxury; it is designed to provide dependable care in a modest, comfortable place.
Pros are tangible and meaningful, and they do a lot of the heavy lifting against several notable downsides. The most persuasive strengths are consistently clean conditions, friendly, courteous aides, and a genuine sense that residents are being treated with respect and kindness. Family members repeatedly note that meals are appetizing and well-presented, and that the care team can be patient and accommodating, especially when recovery and daily activities become challenging. The small size of the facility fosters continuity, staff learn residents’ preferences, and families can feel more assured that someone will notice subtle changes in health or mood. When rehabilitation is needed, the therapy process is described as practical and responsive, with notable coordination around insurance and discharge planning, which reduces the typical stress for loved ones.
On the other hand, the main drawbacks center on concerns raised by a minority of reviewers. Some allege “crooked staff” and problematic billing practices, which, even if not representative of day-to-day operations, cannot be dismissed outright. A few critics also describe a sparse social program or a lack of organized group activities, suggesting that residents who crave a rich activities calendar may feel under-stimulated. The atmosphere is not fancy, and the emphasis remains on care delivery rather than enrichment through elaborate programming. These issues do not negate the strong day-to-day nursing care, but they do temper the overall appeal for families seeking robust community life and transparent financial handling.
Real-world care stories bolster the confidence to choose Hillside Manor in appropriate cases. A father recovering from open-heart surgery experienced attentive, patient-focused nursing and therapy support that helped him regain function and maintain motivation through a difficult recovery. Staff were praised for their kindness, and the team worked with family to ensure insurance coverage stayed current, a practical relief during rehabilitation. These narratives underscore a pattern: when residents engage with therapy and medical teams, Hillside Manor can deliver meaningful progress within a personable, low-friction framework. The combination of hands-on staff and responsive administration can translate into tangible healing and smoother transitions back home or to ongoing care.
Regarding day-to-day life, the facility’s most consistent selling points lie in its cleanliness, quiet environment, and the small-housefeel that makes care feel personal. Reviewers highlight pleasant dining experiences and the presence of pets, which can lift spirits and contribute to a sense of normalcy. Yet the limited social programming remains a legitimate consideration for families prioritizing a robust activity schedule, specialized memory care options, or a more extended calendar of group events. The lack of elaborate common spaces and upscale furnishings is not a flaw in itself, but it signals that Hillside Manor is about essential care rather than experiential amenities.
The practical takeaway is clear: Hillside Manor is a solid option for families needing reliable nursing support, good meals, and a small, manageable environment where staff know residents well. It works best for short- or mid-term rehab trajectories and steady nursing care in a straightforward setting. Alternatives should be on the radar for those who demand transparent billing, a broader social calendar, or more extensive memory-care resources. Before deciding, conduct a thorough tour with direct questions about billing practices, staff turnover, and the facility’s activities program. If those issues align with family needs and the resident’s health plan, Hillside Manor offers dependable care in a comfortable, unpretentious package; if not, a stepped-up option with clearer financial practices and richer programming may be wiser.
48 resident community capacity
Assisted Living
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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