Miller's Merry Manor in Indianapolis, IN

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Miller's Merry Manor in Indianapolis, IN

1651 North Campbell Street, Indianapolis, IN 46218

For more information about senior living options: (844) 490-3973

3 from 32 reviews
5 stars
13
4 stars
4
3 stars
0
2 stars
0
1 stars
15

Skilled Nursing Facility

Overall Review of Miller's Merry Manor

Pros

  • pro The floor staff are amazing and provide attentive care.
  • pro The teamwork among the staff is astounding.
  • pro DON TH has a loving and caring heart.
  • pro ADON/MDS has a heart of gold and plans well for residents.
  • pro SS ensures families understand and receive all their loved one's needs.
  • pro The atmosphere is homelike and welcoming, with staff that feel like family to residents.
  • pro The administrator and DON are passionate and responsive to concerns.
  • pro The facility is clean and the food is great.

Cons

  • pro The staff argue with residents instead of providing the help they need.
  • pro The facility is old, outdated, and reeks of urine.
  • pro Belongings are stolen from residents, and they are left in their rooms for hours without checks.
  • pro The staff and management are unprofessional and rude, and residents are not fed adequately or changed for long periods.
  • pro The facility was linked to a COVID outbreak, and administrators did not reach out to the grieving family.
  • pro The upstairs long-term area is dirty and depressing, with a urine-like smell.
  • pro The assignment sheets were not updated, risking harm due to incorrect care instructions.
  • pro Residents wait hours for meals, and the food is nasty and cold.

Review

Miller's Merry Manor in Indianapolis is best suited for families seeking a genuinely warm, homelike atmosphere where staff treat residents like family and daily interactions feel personal. Several residents and family members describe a care culture built on warmth, teamwork, and a sense that the caretaking staff functions as an extended, caring family. The strongest positives center on the people: floor staff who are described as amazing, a DON with a big, compassionate heart, and an ADON/MDS who coordinates around the resident's needs. In these accounts, the place earns trust because staff members remember names, projects a family vibe, and prioritize making residents feel cared for. For families prioritizing relational warmth and a confident, emotionally supportive environment, this community can be a real fit.

Yet there is a clear warning label for families whose priority is strict consistency, flawless oversight, and airtight safety. The reviews are deeply polarized, with long-standing concerns about staffing levels, professionalism, and accountability. Reverberating alarms include reports of severe care lapses, missed responsibilities, and even life-threatening mistakes, such as a resident with a tracheostomy not receiving proper care and subsequent tragic consequences. Other accounts describe chronic understaffing, rude or unresponsive personnel, and breakdowns in communication that leave families feeling ignored or dismissed. There are also complaints about misassigned care instructions, unclean or outdated facilities, and troubling lapses in basic respect and safety. When these red flags are weighed, the caveat is clear: this is not a facility that can be viewed as a consistently safe or reliably run environment.

The strongest positives - staff warmth, a homey vibe, and approachable leadership - do offset some day-to-day anxieties for residents who value emotional well-being and social comfort. Families repeatedly credit the visible care and attention from leadership figures who respond to concerns quickly, and they commend the respite and reassurance that comes from a place where staff act like a large supportive family. Food quality and general atmosphere receive favorable remarks in several reviews, reinforcing the sense that residents are treated with dignity and given a pleasant daily rhythm. However, these bright spots do not fully neutralize the gravity and frequency of the safety and reliability concerns raised by others. The contrast is stark: moments of genuine connection against episodes of inadequate staffing, miscommunication, and perceived neglect.

The rehab-versus-long-term question looms large in several accounts. For residents entering rehab, the initial impression of a welcoming, attentive environment is valuable, yet inconsistent follow-through - delayed callbacks, perceived indifference from some staff, and delays in essential care - undermines confidence in a smooth recovery trajectory. In long-term care, the same tensions persist: residents may enjoy a friendly, engaging routine and human connection, but the experience can be undermined by systemic issues such as under-resourcing, poor coordination, and episodic crises that attendees feel should be preventable. The facility's existing strengths can support a meaningful, comfortable stay when staffing holds steady and communication remains proactive; the same strengths falter when accountability wanes and basic safety standards aren't consistently met.

For families making a decision, the prudent path is clear. If the priority is a genuinely affectionate, family-like care environment and a facility that staff members clearly care about as people, Miller's Merry Manor offers real value. If, however, the top criteria include unwavering safety, consistent staffing, and rigorous clinical oversight, alternatives deserve serious consideration. Prospective families should plan to spend extended time on tours, observe how staff interact with residents, and probe leadership about staffing ratios, care-plan accuracy, and incident follow-up. Request a detailed tour of how assignments are created and communicated, and seek assurances about responsiveness to concerns, both day and night. In the end, this community can be a heartfelt home - yet it demands careful scrutiny to ensure that the emotional warmth is matched by reliable, professional care.

Features

Housing

  • 114 resident community capacity 114 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Indianapolis International (13 miles away) Indianapolis International (13 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Miller's Merry Manor in Indianapolis, IN, offers a vibrant and supportive assisted living community designed to enhance the quality of life for its residents. Boasting a range of modern amenities, this welcoming facility features a beauty salon, fitness room, and a cozy gaming room where individuals can socialize and engage in leisure activities. Residents will appreciate the comfortable dining room with restaurant-style dining options and special dietary accommodations to suit their needs.

The community is fully furnished and provides delightful outdoor spaces as well as serene gardens that promote relaxation. Each resident has access to private bathrooms and kitchenettes for added convenience. The facility ensures connectivity with Wi-Fi and high-speed internet available throughout.

At Miller's Merry Manor, care services are tailored to meet individual needs. With 24-hour supervision and assistance available for activities of daily living such as bathing and dressing, residents receive personalized support while maintaining their independence. Specialized care options like diabetes diet management and medication management are also offered.

Engagement is key at Miller’s Merry Manor; residents can enjoy various scheduled daily activities, fitness programs, planned day trips, and resident-run activities that foster a sense of community. Concierge services further make life easier by helping coordinate transportation arrangements when needed.

Conveniently located near essential amenities, the community is just steps away from cafes, pharmacies, restaurants, theaters, places of worship, and medical facilities, including hospitals, ensuring easy access to everything residents may need.

Miller's Merry Manor embodies a nurturing environment where seniors can thrive socially, physically, and emotionally while receiving exceptional care tailored to their unique lifestyle preferences.

Nearby Places of Interest

Physicians

  • Community Health Pavilion (1 miles)
  • Blackburn Community Health Center (5.8 miles)
  • Riley Pediatric Neurology - IU Health Simon Cancer Center (6.1 miles)
  • Fall Creek Family Medicine (6.2 miles)
  • Dr Vickery's Office (6.2 miles)
  • Northeast Family Physicians (7.4 miles)

Cafes

  • Starbucks (1.1 miles)
  • Panera Bread (5.4 miles)
  • Starbucks (5.6 miles)
  • Panera Bread (6 miles)
  • Starbucks (6.3 miles)
  • Starbucks (6.9 miles)

Restaurants

  • Weebles Bar & Grill (2.6 miles)
  • Cracker Barrel (2.9 miles)
  • Jack In The Box (3 miles)
  • Wendy's (3 miles)
  • Hardee's (3 miles)
  • McDonald's (3.3 miles)
  • Taco Bell (3.8 miles)

Pharmacies

  • CVS Pharmacy (3 miles)
  • Walgreens (3 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (3.6 miles)
  • CVS Pharmacy (4.6 miles)
  • CVS Pharmacy (4.7 miles)

Hospitals

  • Methodist Medical Plazas (3.9 miles)
  • Eskenazi Hospital (5.8 miles)
  • Indiana University Hospital (6 miles)
  • Simon Family Tower (6.2 miles)
  • Newborn Follow-Up Program, Riley Hospital for Children at IU Health (6.2 miles)
  • Sidney & Lois Eskenazi Hospital (6.4 miles)
  • St Francis Hospital Breast Center (6.5 miles)

Theaters

  • Living Room Theaters (4.3 miles)
  • AMC Washington Square 12 (4.4 miles)

Places of Worship

  • Tabernacle Presbyterian Church (4.9 miles)
  • New Beginnings Fellowship Church (5.1 miles)
  • First Friends Church (5.7 miles)
  • Cumberland First Baptist Church (5.8 miles)
  • Castleton United Methodist School (6.6 miles)
  • Lawrence Apostolic Church (7.4 miles)
  • Al-Fajr Masjid (7.5 miles)

Parks

  • Watkins Park (5.6 miles)
  • Military Park (5.7 miles)
  • Ft Harrison State Park (5.9 miles)
  • White River State Park (5.9 miles)

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