East Lake Nursing & Rehab Ctr

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East Lake Nursing & Rehab Ctr

1900 Jeanwood Dr, Elkhart, IN 46514

For more information about senior living options: (844) 490-3973

2.6 from 14 reviews
5 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The physical therapy team at East Lake Nursing & Rehabilitation Center received high praise for being skilled, compassionate, and encouraging.
  • pro Many residents appreciated the activities program, which included musical entertainment, church services, games, and discussion groups.
  • pro Some family members found the facility to be well-kept and clean during their visits.
  • pro Positive experiences were noted regarding the care provided by nurses and CNAs who genuinely liked the residents and aimed to deliver quality care.
  • pro The staff was described as friendly and professional by those who toured the community.
  • pro Residents enjoyed good food at times, particularly when shared with family during visits.
  • pro The facility offered additional amenities like a beauty shop and barber services for residents.

Cons

  • pro The kitchen manager serves hard, dry food that is unappetizing and often cold.
  • pro Staff frequently take too long to respond to call lights, leading to patient falls and neglect.
  • pro Cleanliness of the facility is consistently lacking, with dirty floors noted during visits.
  • pro Medications were not properly administered, raising concerns about safety and oversight.
  • pro The ratio of CNAs to residents is inadequate, resulting in delayed care for patients.
  • pro Physical therapy caused injuries rather than improvements in mobility for some residents.
  • pro Residents experienced rudeness from CNA staff and extended wait times for assistance.
  • pro The nursing home side of the facility was described as depressing and shabby compared to the rehab side.
  • pro Billing issues arose after a resident's passing, leading to frustration over overpayments and refunds owed.
  • pro Some staff members exhibited a lack of attentiveness or compassion towards residents' needs.

Review

East Lake Nursing & Rehabilitation Center presents a mixed bag of experiences for families, residents, and staff. While some individuals have found the facility to offer good rehabilitation services, others report significant issues with patient care and environment that leave much to be desired. The facility is well-known for its physical therapy program, which has garnered high praise from those who have enrolled in or observed it. Many have described the therapists as skilled, compassionate, and encouraging, often providing the type of motivation necessary for recovery. However, upon transitioning from rehab to nursing care, several families have experienced profound discontent with the overall quality of care received.

One common concern voiced by multiple reviewers is related to the food served at East Lake. Numerous accounts illustrate dissatisfaction with meal options?dietary choices were deemed unappetizing and poorly prepared. Reports mention hard dry food served on styrofoam plates and overcooked vegetables that disappointed many residents' palates. Although some residents had access to a meal plan based on their preferences, it seems that kitchen staff frequently ignored these likes and dislikes. Furthermore, patients expressed frustration when meals arrived cold or took an excessively long time to serve.

In addition to complaints about nutrition, many reviewers highlighted concerns over cleanliness within the facility itself. Descriptions of dirty floors during visits raised alarm bells about basic hygiene standards in areas where residents lived and dined. Complaints also extended to the management of resident safety; several instances were shared where calls for assistance went unanswered for alarming periods?sometimes up to 20 minutes?which resulted in falls for vulnerable residents trying to navigate their own needs alone. Multiple visitors witnessed situations where patients required urgent help but were left waiting due to insufficient staffing levels.

Staffing ratios became a recurring theme in negative reviews surrounding patient care at East Lake Nursing & Rehabilitation Center. Families noted that inadequate numbers of CNAs (Certified Nursing Assistants) contributed significantly to delays in response times when patients called for help or when immediate assistance was needed after accidents occurred within their rooms or bathrooms. For instance, one visitor recounted an incident where they heard another resident calling for help for at least 15 minutes before stepping in themselves?a clear indication that support was scarce during peak times.

While some positive feedback focused on aspects such as entertainment activities offered by staff?like musical entertainment and games?there remains a noticeable divide between experiences in different sections of the facility: rehabilitation versus nursing home care appears starkly contrasted based on individual reviews. Families whose loved ones transitioned into nursing home accommodations reported feelings of depression associated with living conditions compared to more vibrant atmospheres fostered within the rehab unit.

Ultimately, prospective families must weigh these conflicting narratives while considering placement at East Lake Nursing & Rehabilitation Center. Although there are considerable merits related mainly to rehabilitation services provided by dedicated therapists who demonstrate genuine commitment towards helping individuals regain strength or mobility post-incident injuries or surgeries; foundational issues regarding food quality, cleanliness standards coupled with severe understaffing practices plague this once-reputable facility's standing in patient satisfaction rankings among peers within its category ? resulting in diminished trust laid bare by concerned family members advocating fiercely on behalf of vulnerable elderly relatives entrusting their well-being into facilities like these amidst such systemic challenges ahead.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Guest parking Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • TV room TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • South Bend Regional (20 miles away) South Bend Regional (20 miles away)

Care Services

  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.

Dining

  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.

Activities

  • Arts and crafts Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Games GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Stories StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.

Description

The East Lake Nursing & Rehab Center in Elkhart, IN is a well-equipped and comfortable assisted living community for seniors. Residents have access to a range of amenities to enhance their daily lives, including a spacious dining room where delicious meals are served. The center also offers a beautiful garden area where residents can relax and take in the fresh air.

Visitors are welcome to join residents for meals, as the center provides guest accommodations during mealtime. Both residents and guests have access to convenient parking facilities on-site. Laundry services are available to ensure that residents always have clean clothes and linens.

For those in need of short-term stays or respite care, the East Lake Nursing & Rehab Center offers these services. This allows individuals to receive quality care and assistance for a temporary period of time.

Entertainment options include a TV room where residents can enjoy their favorite shows or movies. Additionally, Wi-Fi and high-speed internet access is provided throughout the facility, allowing residents to stay connected with loved ones online.

The center also provides essential care services such as medication management and physical therapy. Trained staff members assist residents in properly managing their medications and provide necessary support for optimal health. Physical therapy sessions are conducted by professionals who help seniors maintain mobility and improve overall strength.

A variety of activities are offered at East Lake Nursing & Rehab Center to keep residents engaged and entertained. Educational speakers provide stimulating talks on various topics, promoting lifelong learning among seniors. Games are organized regularly for socialization and cognitive stimulation. Live musical performances add joy and entertainment to the community atmosphere. Religious services cater to spiritual needs, ensuring that all residents can practice their faith comfortably. Storytelling sessions offer an opportunity for sharing experiences and memories.

Furthermore, the center's location offers convenience with numerous amenities nearby. Two cafes provide additional dining options for both residents and visitors within close proximity to the community. Three parks offer opportunities for outdoor recreation or leisurely walks amid nature's beauty. Eight pharmacies nearby make it easy for residents to access their medications and healthcare needs. In case of medical emergencies or routine check-ups, there are 25 physicians located nearby for convenience and accessibility. With 25 restaurants close by, residents have a variety of dining choices to suit their preferences. Additionally, two transportation options are available nearby, ensuring that residents can travel easily within the community or for off-site excursions. One place of worship close by allows residents to continue practicing their faith conveniently. Lastly, with a hospital in the vicinity, medical care is easily accessible in case of emergencies.

The East Lake Nursing & Rehab Center provides a holistic living experience with amenities, care services, activities, and convenient nearby resources that enhance the quality of life for its senior residents.

Nearby Places of Interest

Physicians

  • MedPoint Elkhart East (0.7 miles)
  • Family Practice Associates (0.7 miles)
  • Steven A. Hanberg, MD - Beacon Medical Group Internal Medicine Osolo Road (1.1 miles)
  • Family Practice Associates (1.1 miles)
  • Elkhart General Center-Behavioral: Taylor David MD (1.1 miles)
  • Mary Alice Reid MD (1.6 miles)
  • Bristol Street Pediatric Associates (1.6 miles)

Pharmacies

  • Martin's Drive-thru Pharmacy (0.8 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (4 miles)
  • Walgreens (4.2 miles)

Places of Worship

  • First Baptist Church of Elkhart (1.7 miles)
  • New Life Christian Center (8.1 miles)
  • Christ Tabernacle Chur (8.8 miles)

Restaurants

  • Taco Bell (2.1 miles)
  • Adam's Cake Shop (2.2 miles)
  • Taco Bell (2.4 miles)
  • Penguin Point (2.4 miles)
  • Chubby Trout Brewbarn & Eatery (2.5 miles)
  • McDonald's (2.5 miles)
  • Hacienda Mexican Restaurant (2.5 miles)

Cafes

  • Starbucks (2.6 miles)
  • Biggby Coffee (2.9 miles)
  • Cock-A-Doodle Cafe (5.2 miles)
  • Panera Bread (6 miles)
  • George's Cafe (7.4 miles)
  • Maple Cafe (9.8 miles)

Parks

  • Island Park (2.8 miles)
  • Studebaker Park (3 miles)
  • McNaughton Park (4.3 miles)
  • Robert L Nelson Dog Park (7.2 miles)

Hospitals

  • Elkhart General Hospital (3.1 miles)

Transportation

  • Amtrak - Elkhart Station (3.2 miles)
  • Elkhart Municipal Airport (EKM) (EKI) (3.7 miles)

Theaters

  • Linway Plaza Cinema (9.8 miles)

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