East Lake Nursing & Rehabilitation

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  • Interior

    A hospital room with two hospital beds, separated by a curtain partition, and chairs placed near a window.
  • Decor

    A brightly lit hallway with wooden flooring and decorated walls.
  • Living Room

    A cozy living room with a sofa, armchair, and hardwood floors.
  • Building

    Entrance of East Lake Nursing and Rehabilitation Center with visible sign and parked cars.
  • Windows

    A hospital room with two beds separated by a curtain, featuring chairs and a wooden floor.
  • Landscaping

    Sign for East Lake Nursing and Rehabilitation Center surrounded by landscaping.
  • Garden

    Exterior view of East Lake Nursing and Rehabilitation Center with a parking area and garden.
  • Seating Area

    A cozy lobby area with comfortable seating and large windows letting in natural light.
  • Porch

    A decorative painting of a porch with a dog, surrounded by plants and flowers.
  • Indoor Plants

    A cozy living room with orange chairs, a green sofa, and a large window overlooking a lush garden.

East Lake Nursing & Rehabilitation

1900 Jeanwood Drive, Elkhart, IN 46514

For more information about senior living options: (844) 490-3973

3.9 from 84 reviews
5 stars
57
4 stars
3
3 stars
2
2 stars
3
1 stars
19

Assisted Living Memory Care Skilled Nursing Facility

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    Overall Review of East Lake Nursing & Rehabilitation

    Pros

    • pro The staff are caring and dedicated.
    • pro The environment is amazing with engaging activity staff who keep residents entertained.
    • pro Management is supportive and responsive to concerns.
    • pro Residents are cared for like family.
    • pro The rehab department is amazing.
    • pro The care is great and the facility is very clean.
    • pro The staff provide excellent care and support to families through every step.
    • pro The staff are friendly, professional, and welcoming.
    • pro The home-like environment provides comfort and confidence to families.
    • pro The staff are attentive and genuinely caring for the patients.
    • pro The Halloween events are fun and engaging.
    • pro The East Lake nursing facility staff provided excellent care for loved ones.

    Cons

    • pro The staff is extremely rude.
    • pro Staff yell at each other at opposite ends of the hall.
    • pro The floors had not been cleaned in months.
    • pro The facility was more disgusting than a pay-by-the-hour motel.
    • pro The care was not adequate; the patient got worse, not better.
    • pro It is the worst place to leave an elderly person; families should not send their loved ones there.
    • pro The facility does not take proper care of patients; staff are rude; patients sit in urine clothes all day; favorites are shown and others neglected.
    • pro The facility was severely understaffed.
    • pro Bedbugs were present in the patient's room.
    • pro Items were stolen from the patient's room.
    • pro The patient was left in a wet bed several times.
    • pro Management could not be reached; voicemails were full and responses inconsistent.

    Review

    East Lake Nursing and Rehabilitation Center is a place where generous praise and sharp concerns collide, painting a picture of a facility that can feel like a welcoming home to some families and a source of real frustration to others. Across the board, residents and their loved ones describe a culture built around care, connection, and activity. The activity staff, in particular, are repeatedly highlighted for keeping people engaged with a steady stream of events and opportunities to socialize, exercise, and enjoy themselves. Several reviews emphasize the environment as welcoming and warm, with many families feeling that staff and therapists go the extra mile to make residents feel at home. In several accounts, rehab services are praised as being notably good, with families expressing gratitude for the progress their loved ones made during therapy and for the kindness shown by the team.

    There are notable affirmations about how the place operates on a human level. One reviewer, who identifies as a long-term licensed practical nurse, points to supportive management that listens and actually acts on concerns, and to residents who are treated like family. Others speak of compassionate care, staff who seem genuinely invested in their patients' well-being, and a home-like atmosphere that helps families feel at ease. Some families describe feeling guided through complex steps - such as discharge planning or coordinating care - thanks to attentive staff who take the time to walk them through the process. In those positive observations, the center stands out as a place where empathy and professionalism coexist with a sense of community.

    Yet the narratives are not one-sided. A considerable number of reviews describe a much more challenging reality. Several accounts allege rude, hurried, or poorly supervised behavior from staff, including staff who yell or who seem indifferent to residents' needs. Some families report difficulties with visiting restrictions or unclear policies about when patients can rest, and they recount conversations that felt inappropriate or disrespectful in front of patients. Cleanliness and upkeep also appear as areas of concern for some, with mentions of floors that were not clean and, in extreme cases, bedbugs and theft of belongings. Inflammatory descriptions speak to a sense of neglect or frustration when expectations about care and comfort are not met, leaving families worried about whether their loved ones are truly being treated with the respect and diligence they deserve.

    Against this backdrop, there are specific, troubling anecdotes that linger in memory. One review recounts a time when a patient slept through a frantic incident involving the fire department, with a neighbor aiding in a rescue - an experience that evokes both fear and gratitude and leads to a claim that East Lake might have saved both people involved. Other stories describe patients sitting in damp or soiled conditions, or being left waiting for help after pressing a call button. There are also harrowing notes about medication concerns, claims that the care plan was not followed, and frustrations with communication channels - voicemails that filled up or calls that were repeatedly disconnected. Taken together, these accounts underscore real anxieties about safety, reliability, and accountability in the day-to-day operations of the facility.

    On the practical side, reviewers repeatedly flag staffing patterns and organizational structure as central to the experience. Several comments suggest that staffing shortages or reliance on CNAs to oversee multiple aspects of care can lead to inconsistent quality. There are impressions of a learning environment that feels chaotic or under-resourced, which in turn colors how families perceive the level of attention their loved ones receive. Some families acknowledge the difficulty of working in a nursing home setting while still insisting that, in critical moments, residents deserve dependable, responsive, and properly coordinated care. The most balanced assessments recognize pockets of excellence - where staff are attentive, communicative, and compassionate - paired with moments of frustration when systems fail to meet those same standards.

    In the end, East Lake Nursing and Rehabilitation Center emerges as a place with significant strengths and notable flaws. For many families, the facility represents a trustworthy, caring community where residents can thrive with supportive rehab services, meaningful activities, and a nurturing atmosphere. For others, it is a source of anxiety and disappointment, where inconsistent staffing, communication gaps, and occasional lapses in cleanliness or safety overshadow the positives. What remains clear is that this is a place of strong feelings - of gratitude for the moments of genuine care and relief, and of concern when expectations around safety, promptness, and respect are not met. Prospective families would be well advised to visit, talk frankly with staff and administration, and assess the current climate of care and operations to determine whether East Lake aligns with their loved one's needs and values.

    Features

    Housing

    • 152 resident community capacity 152 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • South Bend Regional (20 miles away) South Bend Regional (20 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    East Lake Nursing & Rehabilitation in Elkhart, IN is a premier assisted living community that offers a wide range of care services and amenities to cater to the unique needs of its residents. With a focus on memory care and skilled nursing facility, East Lake provides a safe and comfortable environment for individuals requiring specialized care.

    The community boasts an array of amenities designed to enhance the quality of life for its residents. A beauty salon is available to ensure that residents can maintain their personal grooming needs conveniently. Cable or satellite TV is provided for entertainment, along with community-operated transportation for outings and appointments. A computer center allows residents to stay connected online, while a fully furnished dining room provides restaurant-style dining experiences. The fitness room and wellness center cater to the physical well-being of residents, allowing them to engage in exercise activities. For leisurely pursuits, there is a gaming room, small library, and outdoor spaces such as gardens.

    The range of care services offered at East Lake ensures that residents receive personalized assistance around the clock. The 24-hour call system provides peace of mind knowing that help is always just a button away. Trained staff members offer supervision and assistance with activities of daily living like bathing, dressing, and transfers. Coordination with healthcare providers ensures holistic care management for each resident's unique needs. Medication management is provided to ensure proper administration and adherence, while special dietary restrictions are accommodated in meal preparation and service.

    Engaging activities are an integral part of life at East Lake. Residents can enjoy concierge services as well as planned day trips organized by the community. Resident-run activities encourage socialization within the community, fostering meaningful connections among peers. Scheduled daily activities promote mental stimulation and overall well-being.

    Located in Elkhart, IN, East Lake benefits from its proximity to various amenities essential for everyday living. Cafes provide convenient options for meals outside the community setting while parks offer natural spaces for recreation and relaxation nearby. Pharmacies and physicians in the vicinity ensure accessible healthcare services, while restaurants and places of worship cater to residents' diverse needs. Transportation arrangements are available both for medical purposes and general transportation needs.

    At East Lake Nursing & Rehabilitation, residents can expect compassionate care, a vibrant community atmosphere, and a fulfilling lifestyle that values their independence and well-being.

    Nearby Places of Interest

    Physicians

    • MedPoint Elkhart East (0.7 miles)
    • Family Practice Associates (0.7 miles)
    • Steven A. Hanberg, MD - Beacon Medical Group Internal Medicine Osolo Road (1.1 miles)
    • Family Practice Associates (1.1 miles)
    • Elkhart General Center-Behavioral: Taylor David MD (1.1 miles)
    • Mary Alice Reid MD (1.6 miles)
    • Bristol Street Pediatric Associates (1.6 miles)

    Pharmacies

    • Martin's Drive-thru Pharmacy (0.8 miles)
    • CVS Pharmacy (2.1 miles)
    • Walgreens (2.4 miles)
    • CVS Pharmacy (3 miles)
    • Walgreens (3.1 miles)
    • CVS Pharmacy (4 miles)
    • Walgreens (4.2 miles)

    Places of Worship

    • First Baptist Church of Elkhart (1.7 miles)
    • New Life Christian Center (8.1 miles)
    • Christ Tabernacle Chur (8.8 miles)

    Restaurants

    • Taco Bell (2.1 miles)
    • Adam's Cake Shop (2.2 miles)
    • Taco Bell (2.4 miles)
    • Penguin Point (2.4 miles)
    • Chubby Trout Brewbarn & Eatery (2.5 miles)
    • McDonald's (2.5 miles)
    • Hacienda Mexican Restaurant (2.5 miles)

    Cafes

    • Starbucks (2.6 miles)
    • Biggby Coffee (2.9 miles)
    • Cock-A-Doodle Cafe (5.2 miles)
    • Panera Bread (6 miles)
    • George's Cafe (7.4 miles)
    • Maple Cafe (9.8 miles)

    Parks

    • Island Park (2.8 miles)
    • Studebaker Park (3 miles)
    • McNaughton Park (4.3 miles)
    • Robert L Nelson Dog Park (7.2 miles)

    Hospitals

    • Elkhart General Hospital (3.1 miles)

    Transportation

    • Amtrak - Elkhart Station (3.2 miles)
    • Elkhart Municipal Airport (EKM) (EKI) (3.7 miles)

    Theaters

    • Linway Plaza Cinema (9.8 miles)

    Frequently Asked Questions

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