Bridgewater Healthcare Center in Carmel, IN
SaveInterior
Decor
Dining
Seating Area
Patio
Bathroom
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Exercise Equipment
Gym
14751 Carey Road, Carmel, IN 46033
For more information about senior living options: (844) 490-3973
Bridgewater provides exceptional care, compassion, and professionalism that exceed expectations. The nursing staff, led by Candice, delivers top-tier medical attention with dignity and personal connection. Melissa's kindness and dedication shine in every interaction. The Physical, Occupational, and Speech Therapy teams are phenomenal, with Mallory and Jess bringing energy and optimism to every session. Bridgewater's administration and support staff are diligent, and the facility is spotless and well maintained. The setting is serene, peaceful, and perfect for healing. Families are grateful for the care and would readily recommend Bridgewater for loved ones.
The staff did not answer call lights for long periods, leaving residents without help. The facility was severely understaffed, causing delays in care and attention. Residents were left in soiled clothing and bed linens for hours. Pain medications were not administered in a timely manner, sometimes for hours. Meals were not edible or did not meet dietary needs (e.g., pur?ed meat for vegetarians). Some aides and nurses treated patients with disrespect or rough handling. Management was viewed as prioritizing admissions and revenue over quality of care. There were reports of safety concerns and neglect that put residents at risk.Bridgewater Healthcare Center in Carmel, Indiana, is best suited for families pursuing aggressive, therapy-driven short-term rehab after surgery, stroke, or serious medical setbacks, where a calm, clean environment supports recovery. The facility earns consistent praise for its robust Physical, Occupational, and Speech Therapy programs and for staff who couple clinical skill with genuine warmth. Residents often report tangible progress in mobility, swallowing, balance, and activities of daily living, with therapists who design challenging, hopeful plans. The setting - a well-kept campus with a serene atmosphere - supports healing, and families repeatedly highlight the commitment of front-line nurses and therapists who treat patients with dignity. For those prioritizing measurable improvement and clear goal-setting, Bridgewater often stands out.
However, Bridgewater may not be the right fit for those whose priority is reliable, around-the-clock nursing care and immediate, consistent response to every call light. Several reviews describe long wait times for assistance, care gaps, and safety concerns, including delays in pain management, missed baths, and mixed results with wound and medication handling. For residents with complex medical needs or those who require constant monitoring and rapid escalation of issues, alternatives with stronger, steadier 24/7 nursing oversight should be considered. Families should approach Bridgewater with a plan for hands-on involvement and a clear escalation path if concerns arise, and be prepared to compare state findings and other families' experiences before deciding.
On the plus side, the rehab teams at Bridgewater are repeatedly described as among the strongest assets. PT, OT, and SLP staff routinely earn high marks for creativity, energy, and patient engagement; clinicians cited in multiple accounts drive meaningful progress in patients' strength, balance, and functional independence. Nursing staff that many families praise for attentiveness and compassion reinforce a culture of care when operations run smoothly. The administration's emphasis on cleanliness, order, and predictable routines also contributes to a sense of safety and peace of mind. When therapy shines, discharge planning and home-transition support are often well-coordinated, translating into clearer pathways back to independence and fewer post-discharge disruptions.
Yet, the weight of negative experiences cannot be ignored. A sizable portion of reviews allege slow call-light responses, staffing shortages, and inconsistent bedside care - ranging from delayed pain medications to lapses in hygiene and safety. Reports of miscommunication about admissions, discharges, and financial promises, coupled with mentions of potential abuse and safety concerns, are hard to overlook. These accounts underscore a reality: outcomes can depend heavily on shift, unit, and individual caregivers, making consistency a genuine gamble. The impression across reviews is that, while therapy can be transformative, nursing and clinical oversight can vary enough to tilt the balance toward risk if not actively managed.
Bridgewater's strongest selling point remains its therapy-driven turnarounds and the potential for meaningful recovery when matched with vigilant family oversight. Where staffing is sufficient and leadership cohesive, therapists and nurses collaborate to move a resident forward, and families report progress that feels tangible. The best experiences often include proactive case management, transportation coordination, and an engaging activities program that keeps residents connected to life beyond the room. For families entering with careful questions and a plan to monitor care closely, Bridgewater can deliver on rehab promises - though the experience can vary dramatically by day and by the on-duty team.
For families evaluating Bridgewater, the prudent approach is to schedule a comprehensive tour and a direct conversation with the Director of Nursing, social worker, and therapy leads. Ask for current staffing metrics, call-light response times, medication administration protocols, and a transparent example of a typical day for both rehab and long-term care residents. Request a written care plan with measurable rehab goals and a clear path to home or next placement, and verify insurance and payment expectations upfront. Bridgewater can be a potent option for recovery-focused stays, but only with disciplined oversight, explicit expectations, and a readiness to explore other Carmel facilities if safety, consistency, or value concerns prevail.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Indianapolis International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bridgewater Healthcare Center in Carmel, IN is an exceptional assisted living community offering a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a beauty salon where residents can indulge in pampering treatments, as well as cable or satellite TV in each accommodation for entertainment. Community-operated transportation is available to easily access nearby locations, and a computer center is present for residents to stay connected with their loved ones.
For dining, residents can enjoy restaurant-style meals in the elegant dining room or opt for special dietary restrictions to cater to their specific needs. The fully furnished accommodations provide a comfortable living space with private bathrooms and kitchenettes for convenience.
There are numerous recreational opportunities available within the community, including a fitness room and gaming room for physical activities. In addition, there is a beautiful garden and outdoor space where residents can relax and enjoy nature. A small library offers reading materials for those who enjoy quiet leisure time.
Care services at Bridgewater Healthcare Center include 24-hour supervision by dedicated staff members who provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications accurately. There are also diabetes diet options available for those with specific dietary requirements.
Residents at Bridgewater Healthcare Center can engage in various activities organized by the community, such as fitness programs and planned day trips. Resident-run activities encourage social interaction among peers, while scheduled daily activities ensure a vibrant lifestyle within the community.
Conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters,and hospitals,Bridgewater Healthcare Center provides easy access to essential amenities outside the community.
Overall,Bridgewater Healthcare Center offers an inviting atmosphere with comprehensive care services and a plethora of amenities to enhance the quality of life for its residents while providing peace of mind to their families.
Bridgewater Healthcare Center is located at 14751 Carey Road, Carmel, IN 46033 in Hamilton County, Indiana
Bridgewater Healthcare Center on seniors.fyi includes 9 photos including images showing interior, decor, theater, bedroom, dining, seating, physical therapy, windows, and more.
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Interior
Decor
Dining
Seating Area
Patio
Bathroom
Seating
Exercise Equipment
Gym
