Citadel Care Center-Wilmette
SaveInterior
Living Room
Building
Bedroom
Windows
Dining
Lighting
Lobby
Office
Waiting Area
432 Poplar Drive, Wilmette, IL 60091
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The facility is beautiful and clean, with caring staff and a warm atmosphere. The team is attentive and professional. Citadel Wilmette provides exceptional care where patients matter and the staff care deeply. The staff offers reassurance and puts families at ease throughout the process. It is a great place for rehab. Physical therapy and occupational therapy help residents regain mobility, with good nurses and a friendly staff. The facility is awesome and highly regarded. The staff are incredibly hardworking and consistently go the extra mile for patients and residents. Citadel Wilmette is a hidden gem, with a welcoming atmosphere and high-quality care. The care and service are exceptional, with compassionate, professional, and dedicated staff.
The facility was extremely substandard, dirty and dim, with rude staff who could not be reached by phone and did not return calls. The staff were incompetent and did not seem to care about patients or their families. Tola, one of the administrators, was described as mean and abusive. There were thefts and the rooms were not properly cleaned, with staff inattentive and absent when updates were needed. Personal hygiene care was handled by young men, which was humiliating for the resident. The care team ghosted multiple scheduled phone calls, leaving the family without a clear care plan and necessary updates.Citadel Wilmette is best suited for families seeking a focused post-acute rehab path in a small, home-like setting where hands-on therapy and attentive nursing care drive recovery. The community excels for residents who need short- to mid-term rehabilitation after a hospital stay, with a proven track record of getting people back on their feet and home again. It also suits those who value a warm, cohesive team approach, where therapists, nurses, and aides work closely together and communicate clearly with families. For families prioritizing a strong sense of community and a no-frills environment that still prioritizes quality care, Citadel Wilmette stands out.
However, alternatives warrant consideration for several reasons. For families evaluating memory-care needs or dementia-focused programming, Citadel Wilmette may not be the optimal match, as one reviewer explicitly recommended looking elsewhere when cognitive decline is a primary rehab concern. The building's age and furnishings - described by some as dated - may matter to those who equate modern interiors with comfort and inspiration. And for those who require ironclad administrative transparency, particularly around billing or refunds, a few reviews point to responsiveness gaps that could push families toward facilities with more robust administrative systems.
The strongest positives here - exceptional rehab, attentive staff, and a consistently clean, welcoming atmosphere - tend to offset most drawbacks. Physical therapy and occupational therapy emerge as standout strengths, with residents often leaving stronger and more confident about returning home. Nursing teams are repeatedly described as caring, professional, and responsive, with administrators and front-line staff who take questions seriously and keep families in the loop. The environment supports recovery through a small, intimate scale where residents are known well by the team, and where therapy is integrated with medical and daily living supports. The overall daily experience is one of practical efficiency paired with genuine kindness.
That said, the most credible cautions center on occasional lapses in administrative or caregiving responsiveness and a few outlier experiences. A minority of reviews describe theft concerns, inconsistency in care planning, and communication gaps, underscoring the importance of close supervision and clear documentation for each resident. One reviewer highlighted a harsh interaction with an administrator, signaling that interpersonal dynamics at the leadership level can noticeably impact family trust. These voices, while not representative of the majority, serve as a reminder to prospective families to validate care plans, ensure robust monitoring, and request transparent, frequent updates during the transition period.
When to consider alternatives becomes clearer with these realities in mind. If a loved one requires a high level of dementia-specific programming, or if a modern, contemporary facility environment is non-negotiable, other North Shore options may better align with those priorities. If financial arrangements and refunds are a predominant concern, and a facility with a flawless track record on administrative matters is preferred, exploring facilities with stronger billing transparency could be prudent. Citadel Wilmette remains compelling for rehab-focused families, but the decision should hinge on whether the priority is the quality of rehabilitation, the strength of daily caregiving, and the comfort of a tight-knit team, rather than a need for glossy interiors or memory-care specialization.
To make a confident choice, families should tour with precision: evaluate the rehab intensity and continuity (how therapy is scheduled, who delivers it, and how progress is tracked), observe nurse and aide responsiveness during routine needs, and probe daily routines to gauge cleanliness, meal quality, and safety practices. Request a candid care conference to review the rehabilitation goals, anticipated length of stay, and the exact care plan, including transition criteria back home. Verify the billing process, clarify any prepaid arrangements, and confirm how refunds are handled if stays end early. Finally, interview multiple staff members across shifts and seek the perspectives of current residents or family members to triangulate consistency in care and communication.
In the end, Citadel Wilmette delivers a reliable, empathetic rehab experience backed by a highly capable therapy team, a clean and calming environment, and a culture that repeatedly earns families' trust. The facility is a strong fit for those prioritizing effective rehabilitation, personal attention, and a sense of family-like support. It is less aligned for those who need dementia-centric programming, modern interior design, or flawless administrative processes. For families who can align expectations accordingly, Citadel Wilmette stands as one of the North Shore's most dependable post-acute options.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (12 miles away) Chicago Midway (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Citadel Care Center-Wilmette in Wilmette, IL is an assisted living community that offers a wide range of amenities and services to enhance the comfort and wellbeing of its residents. The community provides a cozy and welcoming environment where seniors can enjoy their golden years with ease and peace of mind.
The amenities at Citadel Care Center-Wilmette are designed to cater to various needs and interests. Residents can visit the beauty salon to receive personalized grooming services, or enjoy their favorite TV shows with cable or satellite TV in their private rooms. Community operated transportation is available for convenient travel arrangements, whether it's for outings or medical appointments. The computer center allows residents to stay connected and engaged with technology, while the small library offers a quiet space for reading and reflection.
Meals at Citadel Care Center-Wilmette are served in a delightful dining room, offering restaurant-style dining with specially prepared dishes that accommodate special dietary restrictions. Housekeeping services ensure that residents can live comfortably without worrying about daily chores, while move-in coordination assists new residents in transitioning seamlessly into their new home.
To promote an active lifestyle, the community boasts a fitness room equipped with various exercise equipment. For mental stimulation and entertainment, there is a gaming room where residents can engage in friendly competition. Outdoor spaces and gardens provide opportunities for relaxation and enjoyment of nature.
In terms of care services, Citadel Care Center-Wilmette offers 24-hour call system and supervision to ensure the safety and security of its residents. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are administered correctly and on time. A mental wellness program is also provided to support emotional wellbeing.
Residents can enjoy a variety of activities organized by the community including fitness programs, planned day trips, resident-run activities, as well as scheduled daily activities. Concierge services are available to assist residents in making arrangements or accessing information. Additionally, there are several nearby amenities such as cafes, parks, pharmacies, restaurants, transportation options, places of worship, and a hospital to cater to the needs and interests of residents.
Citadel Care Center-Wilmette is dedicated to providing a comfortable and enriching living experience for seniors in Wilmette through its top-notch amenities, personalized care services, and vibrant community life.
Citadel Care Center-Wilmette is located at 432 Poplar Drive, Wilmette, IL 60091 in Cook County, Illinois
Citadel Care Center-Wilmette on seniors.fyi includes 11 photos including images showing interior, reception, bedroom, windows, waiting area, lighting, office, lobby, and more.
Homecare Assistants-The North
Wilmette, IL
Prime location with broad access to amenities.
Homecare ASSISTANTS-N Shore
Evanston, IL
Highly responsive care with flexible scheduling and conscientious staff.
Shore Line Place
Wilmette, IL
Extensive nearby amenities and healthcare options.
Three Crowns Park
Evanston, IL
Luxurious facility with attentive staff and diverse activities.
Wickshire Wilmette
Wilmette, IL
Attentive staff with daily updates in a warm, smaller community that enables personalized care.
Mallinckrodt Senior Residence
Wilmette, IL
Prime Wilmette location with abundant nearby dining, parks, pharmacies, healthcare, worship, and transit options.
Avidor Evanston, 55+ Active Adult Apartment Homes
Evanston, IL
Spacious, light-filled apartments with a vibrant activity calendar and a strong sense of community in a prime Evanston location.
Westminster Place in Evanston
Evanston, IL
Beautiful campus with attentive staff, strong care options, and extensive on-site amenities.
Ebenezer-Primm Towers Home
Evanston, IL
Strong access to nearby amenities and medical facilities.
Home Health Care Aides: Understanding Their Role and Supporting Your Family
Home health care aides provide vital medical and non-medical support to individuals at home, assisting with daily living activities and promoting emotional well-being, while the demand for these services increases due to an aging population. Families benefit from in-home care's flexibility and cost-effectiveness but face challenges like scheduling consistency and caregiver turnover.
Older adults with urinary tract infections (UTIs) often present atypical symptoms, complicating diagnosis due to factors like incomplete bladder emptying and chronic health conditions that increase their susceptibility. Effective management involves prompt treatment with antibiotics, hydration, and preventive strategies while minimizing antibiotic resistance and focusing on holistic care approaches.
California's Form 602A: An In-Depth Examination of Senior Care Assessment
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.
Interior
Living Room
Building
Bedroom
Windows
Dining
Lighting
Lobby
Office
Waiting Area
Urinary Tract Infections in Older Adults: Comprehensive Insights on Symptoms, Treatment, and Prevention