Citadel Care Center-Wilmette

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  • Interior

    A modern reception area with wood flooring and minimalist decor.

  • Living Room

    A modern living room with a cozy fireplace and stylish furniture.

  • Building

    A charming residential building featuring modern architecture, set against a landscaped garden.

  • Bedroom

    A modern hotel room featuring minimalist design with a workspace and large windows.

  • Windows

    A modern and minimalist bedroom interior with a desk, chair, and bed near a window.

  • Dining

    A cozy modern living room featuring a fireplace, stylish furniture, and elegant lighting.

  • Lighting

    A modern reception area featuring sleek furniture and warm lighting.

  • Lobby

    A modern reception area with a curved desk and stylish decor.

  • Office

    A modern conference room equipped with a large table and ergonomic chairs, designed for collaborative meetings.

  • Waiting Area

    A stylish and modern reception area featuring purple accents and contemporary furniture.

Citadel Care Center-Wilmette

432 Poplar Drive, Wilmette, IL 60091

For more information about senior living options: (844) 490-3973

4.3 from 12 reviews
5 stars
7
4 stars
2
3 stars
2
2 stars
1
1 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Citadel spent the whole evening with a family to help them with their transition, providing excellent support and care.
  • pro The facility at Citadel was clean, comfortable, and attractive, with compassionate and professional staff who provided outstanding attention to detail.
  • pro The therapists at Citadel went above and beyond in helping a patient during rehab, teaching even their friend who joined in the sessions.
  • pro The staff at Citadel provided thoughtful and helpful care to a patient following their cardiac procedure, creating a much better experience than expected.
  • pro After being renovated with new ownership, Citadel exceeded expectations with wonderful staff who provided excellent care and prompt assistance.
  • pro Manor Care provided exceptional physical therapy for a stroke patient, helping them regain mobility and become active again.
  • pro Despite some negative experiences relayed by a grandmother regarding inexperienced staff, ManorCare Health took steps to address concerns and improve quality of care.
  • pro The care at Manor Care was wonderful for a patient's mother, especially compared to other facilities where she had negative experiences.
  • pro The staff at Manor Care were welcoming and nice, creating a good experience overall despite some delays in responding to resident needs.
  • pro Some statements have been edited or paraphrased for clarity and brevity.

Cons

  • pro The last two times he came home from Manor Care, all of his clothing was soaked with urine.
  • pro The head nurse at Manor Care was rude and nasty during drop-off.
  • pro Certain personal experiences relayed by my grandmother at ManorCare Health disturbed and angered me.
  • pro Staff members at ManorCare Health were not concerned with the needs, pain, and embarrassment expressed by my grandmother.
  • pro My grandmother felt a sense of hopelessness and dread of a repeat experience at ManorCare Health.

Review

Citadel is a nursing home that has received rave reviews from multiple individuals who have had personal experiences with the facility. One individual was initially nervous about transitioning their father into a nursing home due to the negative stories they had heard from friends. However, after spending just two weeks at another facility, they knew they needed to find a better option. They were referred to Citadel and were immediately impressed with the level of care and support they received. The staff, led by Megan, went above and beyond to ensure that both the father and his family felt welcomed and cared for. The nursing aides went above and beyond in their care for the father, making him feel like part of their own family.

Another individual shared their gratitude for the care that their mother received at Citadel following a fall at home. The staff was described as compassionate, professional, and very responsive. The facility itself was clean, comfortable, and attractive, with light colors and an airy atmosphere. The nurses provided outstanding attention to detail and support throughout their time there.

A neighbor and best friend of one reviewer stayed at Citadel for rehab following an injury. They found the experience to be incredibly positive, with attentive staff always available to assist when needed. The therapists were praised for their effectiveness, even teaching the reviewer a thing or two during therapy sessions. The overall compassion and care shown by every staff member left a lasting impression.

One individual stayed at Citadel following a cardiac procedure and found it to be a much better experience than expected. The staff was described as helpful and thoughtful, providing personalized care throughout the stay. Having consistent nurses who knew them well added an extra level of comfort.

A reviewer who came to Citadel for cardiac rehab expressed their excitement about the renovated facility under new ownership. They found that the staff exceeded expectations in every way with excellent care and extraordinary people living up to their motto.

However, not all reviews were entirely positive. One individual shared concerns about Manor Care's treatment of their father during respite care. They claimed that his clothing was soaked with urine upon his return home, indicating neglect in properly attending to his needs. This reviewer also mentioned encountering a rude and nasty head nurse during one of their visits.

Another review touched on the average experience at ManorCare Health. While staff numbers were deemed adequate and most workers were pleasant, there were some negative experiences relayed by the reviewer's grandmother. These complaints were addressed, but it was suggested that inexperienced and unsympathetic staff members may have been responsible.

In conclusion, Citadel received overwhelmingly positive reviews from individuals who experienced firsthand the care provided by the facility. The compassionate and attentive staff, clean and comfortable environment, and effective therapy programs all contributed to a high level of satisfaction among residents and their families. However, there were also concerns raised about other facilities under Manor Care management regarding neglectful behavior and inexperienced staff members. Overall, each individual's experience varied but Citadel consistently stood out as a top choice for quality care.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago O'Hare International (12 miles away) Chicago O'Hare International (12 miles away)
  • Chicago Midway (20 miles away) Chicago Midway (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Citadel Care Center-Wilmette in Wilmette, IL is an assisted living community that offers a wide range of amenities and services to enhance the comfort and wellbeing of its residents. The community provides a cozy and welcoming environment where seniors can enjoy their golden years with ease and peace of mind.

The amenities at Citadel Care Center-Wilmette are designed to cater to various needs and interests. Residents can visit the beauty salon to receive personalized grooming services, or enjoy their favorite TV shows with cable or satellite TV in their private rooms. Community operated transportation is available for convenient travel arrangements, whether it's for outings or medical appointments. The computer center allows residents to stay connected and engaged with technology, while the small library offers a quiet space for reading and reflection.

Meals at Citadel Care Center-Wilmette are served in a delightful dining room, offering restaurant-style dining with specially prepared dishes that accommodate special dietary restrictions. Housekeeping services ensure that residents can live comfortably without worrying about daily chores, while move-in coordination assists new residents in transitioning seamlessly into their new home.

To promote an active lifestyle, the community boasts a fitness room equipped with various exercise equipment. For mental stimulation and entertainment, there is a gaming room where residents can engage in friendly competition. Outdoor spaces and gardens provide opportunities for relaxation and enjoyment of nature.

In terms of care services, Citadel Care Center-Wilmette offers 24-hour call system and supervision to ensure the safety and security of its residents. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are administered correctly and on time. A mental wellness program is also provided to support emotional wellbeing.

Residents can enjoy a variety of activities organized by the community including fitness programs, planned day trips, resident-run activities, as well as scheduled daily activities. Concierge services are available to assist residents in making arrangements or accessing information. Additionally, there are several nearby amenities such as cafes, parks, pharmacies, restaurants, transportation options, places of worship, and a hospital to cater to the needs and interests of residents.

Citadel Care Center-Wilmette is dedicated to providing a comfortable and enriching living experience for seniors in Wilmette through its top-notch amenities, personalized care services, and vibrant community life.

Videos

Nearby Places of Interest

Cafes

  • Starbucks (0.4 miles)
  • Starbucks (2 miles)
  • Starbucks (2.2 miles)
  • Starbucks (2.4 miles)
  • Starbucks (2.8 miles)
  • Little Beans Cafe (3.3 miles)
  • Starbucks (7 miles)

Transportation

  • CTA-Linden (0.7 miles)
  • Cta (4.1 miles)
  • CTA Jarvis (4.4 miles)
  • Cta (7.7 miles)
  • Jefferson Park Bus Terminal (7.7 miles)
  • Cta (7.8 miles)
  • Metra (9 miles)

Places of Worship

  • Baha'i House of Worship (1.1 miles)
  • North Shore Congregation Israel (6 miles)
  • Congregation Solel (7.8 miles)

Parks

  • Leahy Park (1.2 miles)
  • Centennial Park (2.4 miles)
  • Dawes Park (2.4 miles)
  • Clarkson Park (4.1 miles)
  • Dubkin Park (4.2 miles)
  • Warren Park (5 miles)
  • Horner Park (7.7 miles)

Pharmacies

  • Walgreens (1.4 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.7 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (4 miles)
  • Walgreens (4.2 miles)

Hospitals

  • Saint Francis Hospital (3.5 miles)
  • Swedish Covenant Hospital Cancer Care (6.8 miles)
  • Glenbrook Hospital (7.7 miles)

Restaurants

  • R Public House (4.4 miles)
  • Glenview Dairy Bar (5.1 miles)
  • Raising Cane's Chicken Fingers (5.2 miles)
  • Chick-Fil-A (5.4 miles)
  • Wildfire (5.7 miles)
  • Chipotle Mexican Grill (6.4 miles)
  • Little Bad Wolf (6.5 miles)

Physicians

  • North Shore Physicians Group (4.5 miles)
  • Resurrection Medical Center Professional Building (8.2 miles)
  • Northwestern Memorial Physicians Group (8.3 miles)
  • NorthShore Medical Group (8.6 miles)

Theaters

  • AMC Village Crossing Theatre (5.4 miles)

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