Terrace Nursing Home
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1615 Sunset Avenue, Waukegan, IL 60087
For more information about senior living options: (844) 490-3973
The Terrace is a gem in the heart of Waukegan, designed to feel like a second home for its residents. The staff at The Terrace is caring, attentive, and consistently treats residents with respect. The dementia program at The Terrace is strong and well-suited for residents needing this care. The physical therapy team at The Terrace is top notch and helps residents maintain mobility with compassion. Families appreciate the frequent updates and open communication from The Terrace. The administrators and nursing leadership at The Terrace are visible, responsive, and respectful to residents' needs. Activities at The Terrace are thoughtfully planned, keeping residents engaged and comfortable. The facility is beautiful, clean, and well-maintained, contributing to residents' safety and well-being. The Terrace has positively contributed to residents' longevity and quality of life.
One reviewer described Tiffany Curry as very rude, alleging she yelled at the visitor, tried to physically guide them out, and refused to share visiting information or help locate a POA. Another reviewer described unprofessional staff and understaffing, criticized the food as unhealthy and served in very small portions, and called the facility unorganized and outdated. A reviewer stated that The Terrace is not the same place it used to be, noting changes in staff from when they were previously there. A reviewer urged readers to thoroughly research the facility before placing a loved one there, implying concerns about quality of care.The collection of reflections paints a portrait of The Terrace Nursing Home in Waukegan as a Medicaid-focused facility that may not boast fancy surroundings, but earns high marks for genuine care, attentive staff, and open communication. Across multiple households, families describe a welcoming, home-like atmosphere where residents are treated with kindness and respect, and where updates about health and daily life come regularly. In this light, The Terrace stands out for its people - the people who care for residents day in and day out and the families who depend on them for reassurance and involvement.
Several reviewers tell the same hopeful story from different angles: a family moving a loved one to The Terrace after a troubling experience elsewhere, and immediately sensing a higher level of attentiveness and professionalism. One brother's transfer from Audrey Nixon Boulevard to The Terrace brought the assurance that he would be cared for by a responsive team. The moment Tiffany, the Director of Nursing, was involved, the reviewer felt confident that their loved one was in capable hands. Staff members were described as attentive during admission and evaluation, and the initial week already showed noticeable improvement, underscoring the idea that the right environment and caregivers can make a real difference in recovery and daily well-being.
Beyond individual stories, the reviews collectively celebrate the staff's dedication and the breadth of programs at The Terrace. A common thread is the sense that the facility genuinely cares for residents - through daily interactions, timely communication, and proactive problem-solving. Families appreciate the open lines of contact, with nurses and administrators who are visible and responsive when concerns arise. In particular, the care observed in therapy and activities stands out: physical therapy is praised as top-notch, and the activities program is described as thoughtful, engaging residents in meaningful ways. The combination of compassionate caregiving and structured programming helps residents stay engaged, maintain mobility, and feel valued in a community setting.
The narrative also highlights moments when residents have been honored and celebrated, illustrating the facility's role beyond routine care. One 108-year-old resident, WillaBelle Jackson, was warmly honored by the Terrace staff, along with local officials, for a life well-lived. Such gestures reflect the facility's emphasis on dignity, respect, and community integration. Families describe the staff's proactive approach to communicating with loved ones' families and ensuring that important milestones and needs are acknowledged, which in turn fosters trust and peace of mind for families navigating the care journey.
While most voices are strongly positive, the collection does not shy away from concerns. One review recounts a troubling interaction where a nurse - named Tiffany Curry in this account - was described as rude and confrontational, even attempting to physically guide the reviewer out of the facility and denying access to discuss a loved one with the appropriate decision-maker. This account raises serious questions about staff conduct and visitor experience, highlighting that not every encounter at The Terrace meets the high standards others have described. It serves as a reminder that, as with any care setting, experiences can vary and that respectful, open communication is essential for trust and safety.
There are also notes of more mixed or negative experiences that some families have reported. In a separate review, concerns about staffing levels, food quality and portions, organization, and the building's aging state are raised - cautioning prospective families to conduct thorough due diligence and to consider how the facility handles day-to-day operations. Yet even within these critiques, there are mentions of strong, caring individuals and a generally positive impression of the staff who remain devoted to residents. This underscores a broader truth: while The Terrace is widely praised for warmth and engagement, it is not immune to the pressures and challenges typical of long-term care facilities, including staffing rhythms and program consistency.
Other comments paint a picture of a facility that has re-established and expanded its strengths. Reviews emphasize a clean environment with good smells - an often underrated marker of quality - and a sense that the building's older architecture does not disable the delivery of modern, compassionate care. The activities program - ranging from games to purposeful outings - receives frequent praise for offering variety and opportunities for residents to feel engaged and connected. A few reviewers highlight how easy it is to visit, thanks to convenient transportation access, including a nearby bus stop, which reinforces The Terrace's role as a community hub rather than a secluded institution.
In addition to the nursing home-specific feedback, there is a unique nod to local service culture. A vivid, humorous testimonial from a budtender named Jeremiah in a dispensary paints a picture of another type of frontline care in the same community: knowledgeable, compassionate guidance, personalized recommendations, and a sense of care about how products fit into a person's life. While not part of The Terrace, this distinct voice contributes to a broader sense of a community that values attentive service, respect, and expertise in helping individuals make informed choices. It serves as a contrasting but complementary lens on care and interpersonal connection in the same neighborhood.
Taken together, the reviews sketch a facility that many families find to be a dependable, caring environment for their loved ones. The Terrace's strengths lie in its dedicated staff, open lines of communication, strong rehabilitation programs, and a culture that often treats residents like family. Positive stories of recovery, engagement, and dignified aging sit alongside cautionary notes about certain interactions and operational pressures that any care setting may encounter. For families weighing options, The Terrace offers a compelling portrait of care driven by people-first values, while also reminding readers that due diligence and direct conversations with administrators and frontline staff are essential to ensure alignment with each loved one's needs and expectations.
115 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Terrace Nursing Home in Waukegan, IL is a vibrant and comfortable assisted living community offering a variety of amenities and care services to meet the needs of its residents. With a beautiful beauty salon, residents can enjoy pampering themselves without leaving the premises. Cable or satellite TV is available in each room for entertainment purposes. Community operated transportation is provided for residents who wish to go on outings or run errands.
The community features a computer center where residents can stay connected with family and friends or browse the internet. The dining room offers restaurant-style dining with delicious meals prepared by the kitchen staff. Residents can also choose from special dietary restrictions if needed.
For those looking to stay active, there is a fitness room with equipment available for use. Additionally, the gaming room provides an opportunity for friendly competition and socialization. A peaceful garden offers a relaxing outdoor space where residents can enjoy nature.
Housekeeping services are provided to ensure that living spaces are clean and tidy. Each resident has access to private bathrooms for convenience and privacy. Move-in coordination helps new residents settle comfortably into their new home.
A small library is available for book lovers, and a telephone is provided for communication purposes. Transportation arrangements are made for non-medical needs as well as doctor's appointments. A wellness center promotes physical and mental wellbeing among residents, with 24-hour call system and supervision ensuring assistance is readily accessible.
High-speed internet/Wi-Fi allows residents to stay connected digitally throughout the community. The care services offered include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that prescriptions are taken correctly, while diabetes diets cater to specific dietary needs.
Residents can engage in various activities planned by concierge services or join fitness programs designed to keep them physically active. Planned day trips provide opportunities for exploration outside the community, while resident-run activities encourage social interaction among peers each day.
Located conveniently near two cafes, parks, pharmacies, physicians, hospitals, and restaurants, Terrace Nursing Home offers a convenient and enriching assisted living experience for individuals in Waukegan, IL.
Terrace Nursing Home is located at 1615 Sunset Avenue, Waukegan, IL 60087 in Lake County, Illinois
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