Terrace Nursing Home in Waukegan, IL
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1615 Sunset Avenue, Waukegan, IL 60087
For more information about senior living options: (844) 490-3973
The Terrace takes excellent care of its residents and keeps families informed. From admission onward, the staff are attentive and genuinely caring toward residents. The care team has helped residents improve quickly and regain independence. The staff provide amazing care and support across all services. The Terrace staff treat residents with personable, efficient care and promptly inform families of needs. The administrators and team show great respect and celebrate residents' life milestones. The facility offers a strong dementia program and top-notch physical therapy. The Terrace is described as a gem - a warm, welcoming community with engaging activities and convenient visiting.
Tiffany Curry was described as very rude and engaging in a verbal confrontation, allegedly trying to physically guide a visitor out and refusing to share visitation information. The Terrace was criticized as unprofessional and understaffed, with unhealthy food served in very small portions, and described as unorganized and outdated. The Terrace was said to not be the same place it used to be, with staff no longer the same as in the past. A reviewer warned others to thoroughly research this facility before sending a loved one there, implying concerns about quality of care.Terrace Nursing Home in Waukegan is best suited for families seeking steady, compassionate care at a Medicaid-appropriate price point, with a clear emphasis on rehabilitation and memory care support. It serves residents who value consistent staff attention, transparent communication with families, and a warm, home-like environment over upscale amenities. For families prioritizing dependable daily caregiving, regular updates, and a proven track record of improving functional goals, this community often delivers results that help ease worry about long-term placement.
Those who should consider alternatives are primarily families chasing an upscale feel, restaurant-quality dining, and very high staff-to-resident ratios, or those who require a guarantee of flawless customer service in every interaction. A few reviews raise red flags about staff professionalism and visitor experiences, and the building itself is older with dated amenities. If immediate reassurance about flawless hospitality, flawless bedside manners, and top-tier culinary programs is non-negotiable, it makes sense to explore other options. Similarly, families who cannot tolerate even a single negative encounter or who demand very robust organizational consistency may want to widen the field.
The strongest pro factors - attentive, accessible staff; open, timely communication; and robust rehabilitation offerings - largely offset the facility's more modest ambiance. Residents benefit from a notably involved therapy team that can drive meaningful mobility gains, and dementia care is highlighted as a standout program, with structured routines and specialized approaches that help residents engage and stay oriented. Direct care staff and administrators who are visible and responsive provide a steady reassuring presence for families, helping to reduce the anxiety that often accompanies transitions into care. When family members need to stay informed, the facility's practice of timely updates and proactive outreach tends to translate into trust and peace of mind.
But the narrative isn't without caveats. A concerning incident involving a staff member who appeared dismissive or confrontational underscores the real risk of inconsistent bedside courtesy and visitor experiences. Additional feedback points to understaffing and occasionally uneven meal quality and portion sizes, along with occasional concerns about organization. These elements don't negate the care quality reported elsewhere, yet they do matter for families weighing daily interactions and predictable service. The building's age can translate into dated surroundings and limited modern amenities, which may influence comfort for residents accustomed to newer facilities. In short, the cons center on human factors and environment rather than clinical capability alone.
For families evaluating Terrace, the offsetting strengths remain compelling in the context of rehab-driven goals and memory-care needs. The facility's location and accessibility - easy to visit by foot, car, or public transit - reduce the friction families experience when coordinating care. Long-tenured residents and families describe a culture of respect and genuine regard for individual life stories, suggesting a community where residents are treated with dignity and personnel take ownership of care outcomes. The combination of a strong dementia program, engaging activities, and consistently positive impressions from reliable therapy teams can make Terrace a practical anchor for ongoing care, especially where cost containment is a priority.
The decision should hinge on a concrete assessment of fit. For families prioritizing rehab momentum, transparent caregiver communication, and proven dementia support at a reasonable price, Terrace Nursing Home stands out as a sound option in the Lake County area. If, however, upscale surroundings, flawless dining experiences, or guaranteed uninterrupted exemplary customer service are nonnegotiable, it pays to explore alternatives with higher-end environments or more rigid staff-performance standards. Prospective residents should schedule a thorough on-site tour, request to meet the director of nursing and therapy coordinators, observe a therapy session, review current menus and dining schedules, and probe staffing patterns for day-to-day coverage. Verifying how recent complaints were resolved and requesting a direct point of contact for ongoing questions will provide the clearest read on whether Terrace aligns with the family's priorities and the resident's needs.
115 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Terrace Nursing Home in Waukegan, IL is a vibrant and comfortable assisted living community offering a variety of amenities and care services to meet the needs of its residents. With a beautiful beauty salon, residents can enjoy pampering themselves without leaving the premises. Cable or satellite TV is available in each room for entertainment purposes. Community operated transportation is provided for residents who wish to go on outings or run errands.
The community features a computer center where residents can stay connected with family and friends or browse the internet. The dining room offers restaurant-style dining with delicious meals prepared by the kitchen staff. Residents can also choose from special dietary restrictions if needed.
For those looking to stay active, there is a fitness room with equipment available for use. Additionally, the gaming room provides an opportunity for friendly competition and socialization. A peaceful garden offers a relaxing outdoor space where residents can enjoy nature.
Housekeeping services are provided to ensure that living spaces are clean and tidy. Each resident has access to private bathrooms for convenience and privacy. Move-in coordination helps new residents settle comfortably into their new home.
A small library is available for book lovers, and a telephone is provided for communication purposes. Transportation arrangements are made for non-medical needs as well as doctor's appointments. A wellness center promotes physical and mental wellbeing among residents, with 24-hour call system and supervision ensuring assistance is readily accessible.
High-speed internet/Wi-Fi allows residents to stay connected digitally throughout the community. The care services offered include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that prescriptions are taken correctly, while diabetes diets cater to specific dietary needs.
Residents can engage in various activities planned by concierge services or join fitness programs designed to keep them physically active. Planned day trips provide opportunities for exploration outside the community, while resident-run activities encourage social interaction among peers each day.
Located conveniently near two cafes, parks, pharmacies, physicians, hospitals, and restaurants, Terrace Nursing Home offers a convenient and enriching assisted living experience for individuals in Waukegan, IL.
Terrace Nursing Home is located at 1615 Sunset Avenue, Waukegan, IL 60087 in Lake County, Illinois
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