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Pavilion Of Waukegan

Pavilion Of Waukegan is a nursing home community in Waukegan, IL.

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Pavilion Of Waukegan

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Pavilion Of Waukegan Pavilion Of Waukegan

2217 Washington Street, Waukegan, IL 60085

For more information about senior living options: (866) 208-4318

4 from 50 reviews
5 stars
35
4 stars
3
3 stars
1
2 stars
1
1 stars
10

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2024

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Overall Review of Pavilion Of Waukegan

common 22 reviews mention this

Staff care and responsiveness stand out

Residents and families consistently describe staff as professional and responsive.

Many reviews praise the staff as attentive to resident needs and supportive when families had questions or concerns. Several people mention nurses, therapy teams, and administrators being actively involved and quick to address issues, including making residents comfortable. A recurring contrast in the feedback is that when help was needed, some reviewers felt it was handled promptly.

differentiator 10 reviews mention this

Therapy helps residents improve mobility

Rehabilitation therapy is a frequent reason reviewers say they improved during their stay.

A number of reviews highlight physical and occupational therapy as a key part of their rehab experience. People describe therapy teams that worked closely with them and helped them regain strength or mobility, including getting them back home or to higher levels of independence. Residents also specifically call out the therapy department as a standout compared with what they expected from other facilities.

common 4 reviews mention this

On-site events are a bright spot

Community-sponsored events get positive feedback from attendees.

Several reviews mention events like Spring Spectacle and Fall Fest, describing them as enjoyable for residents, visitors, and staff. Reviewers note food, music, and engagement during the events, along with accommodating and attentive staff during attendance. There is also at least one critical review that questions the level of activity on a resident floor, so residents’ day-to-day experience may vary.

caveat 6 reviews mention this

Dining gets mixed reviews

Food quality and dining experiences are inconsistent across reviews.

Some reviewers say the dining room looks nice and that meals appear appetizing or well-prepared. Others are much more negative, including complaints about food being horrible and describing residents not eating well. Even among mixed feedback, residents most often focus on the day-to-day food experience rather than the facility’s overall care.

caveat 7 reviews mention this

Concerns about neglect and safety

Several reviews raise concerns about staffing, call response, and basic safety.

A subset of reviews describes serious issues such as staff not responding to resident calls, leaving residents unattended for extended periods, or staff behavior they considered disrespectful. Other complaints include reports of residents being shut in or not allowed to leave their room, along with mentions of flies and a COVID outbreak with claims about not being informed. These comments directly contrast with the more positive accounts of care responsiveness and resident comfort.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 112 resident community capacity 112 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Family Primary Care Clinic (0.2 miles)
  • Vista Physician Group (0.9 miles)
  • Hanger Clinic: Prosthetics & Orthotics (1.9 miles)
  • North Suburban Dermatology Associates (2 miles)
  • Oral & Maxillofacial Surgeons (2.1 miles)
  • Veterans Affairs Medical Center-North Chicago (3.6 miles)
  • Meadows Plastic Surgery (4.9 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Walgreens (1.3 miles)
  • Walgreens (2.3 miles)
  • Walgreens (3.3 miles)
  • Walgreens (4.9 miles)
  • CVS Pharmacy (5.3 miles)
  • Walgreens (5.5 miles)

Parks

  • Waukegan Park District (1 miles)
  • Illinois Beach State Park (5.3 miles)
  • Butler Lake Park (7.3 miles)
  • Millenium Park of Lindenhurst (8.5 miles)
  • Century Park (9.4 miles)
  • Fort Sheridan Forest Preserve (9.7 miles)

Cafes

  • Starbucks (1.4 miles)
  • Starbucks (2 miles)
  • Panera Bread (5.5 miles)
  • Panera Bread (5.6 miles)
  • Hansa Coffee Roasters (6.7 miles)
  • Conscious Cup Coffee Roasters (6.9 miles)
  • Starbucks (8.8 miles)

Hospitals

  • Vista Medical Center - East (2 miles)
  • Waukegan Il Hospital Co. (2 miles)
  • Captain James A. Lovell Federal Health Care Center (3.7 miles)
  • Cancer Treatment Centers of America - Gastroenterology (6.4 miles)
  • Northwestern Lake Forest Hospital (7.1 miles)
  • Lake Forest Hospital (7.4 miles)
  • Advocate Condell Medical Center Heart Scan (7.7 miles)

Restaurants

  • Culver's (2.1 miles)
  • Chipotle Mexican Grill (2.1 miles)
  • Shirl's Drive In (2.2 miles)
  • McDonald's (2.8 miles)
  • Taco Bell (3.6 miles)
  • Superman: Ultimate Flight (3.8 miles)
  • McDonald's (4.2 miles)

Theaters

  • Gurnee Mills Cinema Gurnee, Il (5.6 miles)
  • AMC Hawthorn 12 (9.2 miles)

Transportation

  • Metra (6.8 miles)
  • Metra (9.4 miles)

Places of Worship

  • United Methodist Church of Libertyville (7 miles)
  • St Gilbert Parish (9.3 miles)
  • Santa Maria Del Popolo Church (9.8 miles)

Frequently Asked Questions

Where is Pavilion Of Waukegan?

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