Elevate Care Waukegan

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  • Interior

    A modern reception area featuring a sleek desk and comfortable seating.
  • Decor

    A modern bedroom with a gray quilted bed, bedside table, and an armchair near a large window.
  • Building

    The exterior view of a hospital building with multiple floors.
  • Windows

    An empty dining area with multiple tables and chairs, well-lit by natural light from the windows.
  • Dining

    An elegant dining room setup with a modern design, featuring a table set for four.
  • Kitchen

    A modern kitchen with dark cabinets and stainless steel appliances, including a refrigerator, oven, and microwave.
  • Entrance

    The image shows the entrance of a brick apartment building with signage.
  • Office

    Modern reception desk with a curved design in an office setting.
  • Dining Table

    A beautifully set dining table with a white tablecloth, adorned with flowers and complete with plates, glasses, and cutlery.
  • Rehabilitation

    A well-equipped physical therapy room featuring parallel bars and exercise balls.

Elevate Care Waukegan

Elevate Care Waukegan is a nursing home community in Waukegan, IL.

Information last verified:

2222 West 14Th Street, Waukegan, IL 60085

For more information about senior living options: (866) 208-4318

4.4 from 119 reviews
5 stars
91
4 stars
12
3 stars
4
2 stars
0
1 stars
12

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2025

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Overall Review of Elevate Care Waukegan

common 35 reviews mention this

Staff kindness shows up often

Many reviews describe staff as kind, attentive, and welcoming.

A large number of residents and families say the staff is friendly and responsive, from the front desk to nurses and aides. Multiple reviewers mention staff helping with questions, addressing concerns, and making visits feel smooth. Even among the more critical notes, some praise individual staff members for being helpful, attentive, or professional.

common 20 reviews mention this

Cleanliness is a frequent theme

Clean, uncluttered spaces are repeatedly mentioned in reviews.

Many reviewers describe the facility as clean and well-kept, including hallways and patient rooms. Several people also comment on the atmosphere feeling orderly or not smelling unpleasant. At the same time, a smaller set of reviews raises serious cleanliness concerns, including reports of being filthy or cluttered.

caveat 4 reviews mention this

Communication during care varies

Some families report strong communication, while others report breakdowns.

Several reviews highlight communication as a positive, including being kept updated and staff members answering questions promptly, especially during discharge planning. However, multiple negative reviews describe missing or insufficient communication about care decisions, medication, or what was being done. A few reviewers also say it can be hard to get timely help or reach a doctor when needed.

caveat 6 reviews mention this

Medical care gets mixed feedback

Reviews are mixed on how well residents receive clinical care.

Some families describe care as professional and say nursing staff addressed medical needs effectively, including wound care and medication-related concerns. Other reviews report severe problems, such as delays in getting help, neglect allegations, or residents left unattended for long stretches. A few negative notes also mention issues with discharge planning or follow-through after stays.

caveat 2 reviews mention this

Food is only lightly discussed

Food shows up in reviews, but opinions are not consistent.

One reviewer says the patient likes the food, and another describes the food as good but not the best. One critical review also claims the food served did not match posted menu information, raising concerns about substitutions. Overall, dining feedback appears limited and uneven.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 265 resident community capacity 265 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago O'Hare International (25 miles away) Chicago O'Hare International (25 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Hospice care Hospice care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Arts and crafts Arts and crafts
  • Book club Book club
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Games Games
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories

Videos

Nearby Places of Interest

Restaurants

  • McDonald's (1.1 miles)
  • Chipotle Mexican Grill (1.8 miles)
  • Culver's (1.9 miles)
  • Chipotle Mexican Grill (3.9 miles)
  • Shirl's Drive In (3.9 miles)
  • Superman: Ultimate Flight (4.5 miles)
  • McDonald's (5 miles)

Pharmacies

  • CVS Pharmacy (1.7 miles)
  • Walgreens (2.7 miles)
  • Walgreens (3.9 miles)
  • Walgreens (4 miles)
  • Walgreens (4.1 miles)
  • Walgreens (5.4 miles)
  • Walgreens (5.8 miles)

Physicians

  • Family Primary Care Clinic (1.8 miles)
  • Veterans Affairs Medical Center-North Chicago (1.9 miles)
  • Hanger Clinic: Prosthetics & Orthotics (2.4 miles)
  • Vista Physician Group (2.6 miles)
  • North Suburban Dermatology Associates (2.6 miles)
  • Oral & Maxillofacial Surgeons (2.6 miles)
  • North Suburban Medical Associates (4.1 miles)

Cafes

  • Starbucks (1.9 miles)
  • Starbucks (2.7 miles)
  • Panera Bread (3.9 miles)
  • Hansa Coffee Roasters (5.7 miles)
  • Conscious Cup Coffee Roasters (5.8 miles)
  • Panera Bread (6.2 miles)
  • Panera Bread (8.1 miles)

Hospitals

  • Captain James A. Lovell Federal Health Care Center (2 miles)
  • Vista Medical Center - East (3.3 miles)
  • Waukegan Il Hospital Co. (3.4 miles)
  • Northwestern Lake Forest Hospital (5.4 miles)
  • Lake Forest Hospital (5.7 miles)
  • Advocate Condell Medical Center Heart Scan (6.5 miles)
  • Northwestern Grayslake Hospital (7.7 miles)

Parks

  • Waukegan Park District (2.6 miles)
  • Butler Lake Park (6.3 miles)
  • Illinois Beach State Park (6.8 miles)
  • Century Park (8 miles)
  • Fort Sheridan Forest Preserve (8.1 miles)
  • Millenium Park of Lindenhurst (9.3 miles)

Transportation

  • Metra (5.7 miles)
  • Metra (7.7 miles)

Places of Worship

  • United Methodist Church of Libertyville (5.9 miles)
  • Santa Maria Del Popolo Church (8.8 miles)
  • St Gilbert Parish (9.2 miles)

Theaters

  • Gurnee Mills Cinema Gurnee, Il (6.4 miles)
  • AMC Hawthorn 12 (7.7 miles)

Frequently Asked Questions

Where is Elevate Care Waukegan?
What photos are available for Elevate Care Waukegan in Waukegan, Illinois?

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