Many reviews describe staff as kind, attentive, and welcoming.
A large number of residents and families say the staff is friendly and responsive, from the front desk to nurses and aides. Multiple reviewers mention staff helping with questions, addressing concerns, and making visits feel smooth. Even among the more critical notes, some praise individual staff members for being helpful, attentive, or professional.
common20 reviews mention this
Cleanliness is a frequent theme
Clean, uncluttered spaces are repeatedly mentioned in reviews.
Many reviewers describe the facility as clean and well-kept, including hallways and patient rooms. Several people also comment on the atmosphere feeling orderly or not smelling unpleasant. At the same time, a smaller set of reviews raises serious cleanliness concerns, including reports of being filthy or cluttered.
caveat4 reviews mention this
Communication during care varies
Some families report strong communication, while others report breakdowns.
Several reviews highlight communication as a positive, including being kept updated and staff members answering questions promptly, especially during discharge planning. However, multiple negative reviews describe missing or insufficient communication about care decisions, medication, or what was being done. A few reviewers also say it can be hard to get timely help or reach a doctor when needed.
caveat6 reviews mention this
Medical care gets mixed feedback
Reviews are mixed on how well residents receive clinical care.
Some families describe care as professional and say nursing staff addressed medical needs effectively, including wound care and medication-related concerns. Other reviews report severe problems, such as delays in getting help, neglect allegations, or residents left unattended for long stretches. A few negative notes also mention issues with discharge planning or follow-through after stays.
caveat2 reviews mention this
Food is only lightly discussed
Food shows up in reviews, but opinions are not consistent.
One reviewer says the patient likes the food, and another describes the food as good but not the best. One critical review also claims the food served did not match posted menu information, raising concerns about substitutions. Overall, dining feedback appears limited and uneven.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
265 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
TV room
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Chicago O'Hare International (25 miles away)
Community operated transportation
Transportation & parking
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice care
Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Arts and crafts
Book club
Community-sponsored activities
Concierge services
Fitness programs
Games
Live musical performances
Planned day trips
Religious services
Resident-run activities
Scheduled daily activities
Stories
Videos
Nearby Places of Interest
Restaurants
McDonald's (1.1 miles)
Chipotle Mexican Grill (1.8 miles)
Culver's (1.9 miles)
Chipotle Mexican Grill (3.9 miles)
Shirl's Drive In (3.9 miles)
Superman: Ultimate Flight (4.5 miles)
McDonald's (5 miles)
Pharmacies
CVS Pharmacy (1.7 miles)
Walgreens (2.7 miles)
Walgreens (3.9 miles)
Walgreens (4 miles)
Walgreens (4.1 miles)
Walgreens (5.4 miles)
Walgreens (5.8 miles)
Physicians
Family Primary Care Clinic (1.8 miles)
Veterans Affairs Medical Center-North Chicago (1.9 miles)
Elevate Care Waukegan on seniors.fyi includes 10 photos including images showing interior, office, decor, building, dining, windows, bedroom, waiting area, and more.
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Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.
The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.
Elevate Care Waukegan photos
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Interior
Decor
Building
Windows
Dining
Kitchen
Entrance
Office
Dining Table
Rehabilitation
Interior
Decor
Bedroom
Dining
Windows
Building
Architecture and Exterior
Kitchen, Appliances, Cabinets, Refrigerator, and Oven
Lighting
Entrance and Brick Exterior
Office
Waiting Area and Reception Area
Rehabilitation, Physical Therapy, and Exercise Room
Dining Table
Reception
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