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4.1 from 104 reviews
5 stars
64
4 stars
15
3 stars
6
2 stars
6
1 stars
13
Heritage Woods of Gurnee Costs & Pricing
Heritage Woods of Gurnee offers competitive pricing for its residential accommodations, particularly when comparing its monthly costs to those prevalent in Lake County and the broader state of Illinois. For a studio apartment, residents can expect to pay $4,925, which is slightly above the county average of $4,770 but notably higher than the state average of $4,028. The one-bedroom option is priced at $5,425, significantly exceeding both the Lake County rate of $4,157 and the statewide figure of $3,527. This pricing reflects not only the quality and range of services offered at Heritage Woods but also indicates a premium for the enhanced living experience provided in this community-focused environment.
Floor plans
Heritage Woods of Gurnee
Lake County
Illinois
Studio
$4,925
$4,770
$4,028
1 Bedroom
$5,425
$4,157
$3,527
Overall Review of Heritage Woods of Gurnee
common26 reviews mention this
Staff support comes up often
Residents and families describe staff who are responsive and willing to help day to day.
A large share of reviewers describe the staff as friendly, helpful, and attentive—whether that’s assisting with questions, supporting daily routines, or helping residents feel more settled after move-in. Several reviewers also mention communication and responsiveness when problems come up, saying issues are handled. A smaller set of reviews contradict that experience, citing staff rudeness, inconsistent care, and dissatisfaction with supervision, which creates a noticeable split in how people feel about day-to-day support.
common14 reviews mention this
Activities and outings keep residents engaged
Reviews frequently point to activities, outings, and on-site events that help residents stay busy.
Many reviewers highlight community-sponsored activities and group outings, describing everything from trips to stores and entertainment to scheduled events like movie nights and other resident activities. Some residents mention specific programs and social connections, including teams and organized gatherings. There are also reviews that complain about limited or paused activities during certain periods, so the experience seems to depend on timing and what was available when the reviewer lived there.
caveat13 reviews mention this
Dining is praised and criticized
Food quality stands out in reviews, with comments ranging from tasty to poorly prepared.
Several reviewers say the food is varied and satisfying, and a few mention that it’s good or delicious, with options for residents’ dietary needs. At the same time, other reviews describe the dining experience negatively, including concerns about meals being served cold, being prepared with frozen or prepackaged items, and generally unappealing or inconsistent food quality. Because both positive and negative dining experiences appear in the reviews, diners may want to ask what meals look like in practice during a visit.
caveat6 reviews mention this
Billing and follow-through draw complaints
Multiple reviews mention problems with billing, notices, and financial communication.
A recurring concern in the lower-star reviews is billing and administrative follow-through, including claims of inconsistent assessments, confusing charges, and difficulty getting information. Some reviewers also describe problems around move-in or move-out processes, including paperwork and notice timing, and at least a few express frustration that promises made during onboarding were not kept. While many other reviews describe smooth support during the transition, these billing-related complaints suggest families should confirm costs and timelines in writing.
caveat8 reviews mention this
Cleanliness and hygiene are mixed
Cleanliness receives mixed feedback, including both positive observations and recurring hygiene concerns.
Some reviewers say the building is clean and well maintained, and a few describe the facility as tidy and pleasant. However, other reviews report hygiene issues in public areas and mention concerns like stained areas and odors, and several reviews cite pest issues such as bedbugs. There are also mentions of cleaning and disinfection practices during outbreaks, which may be important to confirm for families who prioritize day-to-day hygiene.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
1-bedroom apartments
Studio apartments
Types of Care
Assisted Living
Amenities
Activities off-site
Activities on-site
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Fully furnished
Garden
General store
Guest parking
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor common areas
Outdoor patio
Outdoor space
Party space
Resident parking
TV room
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Mental wellness program
Personal care assistants
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Meals provided
Special dietary restrictions
Activities
Activities off-site
Activities on-site
Arts and crafts
Community-sponsored activities
Devotional activities offsite
Devotional activities on-site
Fitness programs
Games
Live musical performances
Religious services
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
This area of Gurnee, Illinois offers a variety of amenities that cater to seniors living in the area. There are several cafes nearby, including Starbucks and Panera Bread, providing convenient options for socializing with friends or enjoying a cup of coffee. Additionally, there are pharmacies such as Walgreens and CVS Pharmacy within close proximity, ensuring easy access to medications and healthcare necessities. For medical needs, there are several physicians' offices and hospitals located nearby, offering quality healthcare services. The presence of parks like Waukegan Park District and Illinois Beach State Park provide opportunities for outdoor recreation and relaxation. Restaurants such as Culver's and Olive Garden offer dining options for seniors looking to explore different cuisines. Lastly, transportation options like Metra make it easy for seniors to travel around the area. Places of worship like United Methodist Church of Libertyville and St Gilbert Parish provide spiritual support for those who prioritize religious activities. Overall, this part of Gurnee presents a well-rounded community with essential services and recreational opportunities suitable for seniors considering senior living in the area.
Heritage Woods of Gurnee offers competitive pricing for its residential accommodations, particularly when comparing its monthly costs to those prevalent in Lake County and the broader state of Illinois. For a studio apartment, residents can expect to pay $4,925, which is slightly above the county average of $4,770 but notably higher than the state average of $4,028. The one-bedroom option is priced at $5,425, significantly exceeding both the Lake County rate of $4,157 and the statewide figure of $3,527. This pricing reflects not only the quality and range of services offered at Heritage Woods but also indicates a premium for the enhanced living experience provided in this community-focused environment.
Heritage Woods of Gurnee on seniors.fyi includes 55 photos including images showing interior, windows, landscaping, decor, living room, dining, building, trees, and more.
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21 resident community capacity
1-bedroom apartments
Assisted Living
Activities off-site
Beautician on-site
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fully furnished
Garden
General store
Guest parking
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor common areas
Outdoor patio
Party space
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Mental wellness program
Personal care assistants
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Arts and crafts
Fitness programs
Games
Live musical performances
Convenient access to healthcare and nearby amenities (pharmacies, physicians, hospitals, restaurants, theaters).
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