SYNERGY HomeCare of Gurnee

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SYNERGY HomeCare of Gurnee

SYNERGY HomeCare of Gurnee

223 North Route 21, Gurnee, IL 60031

For more information about senior living options: (844) 490-3973

4.7 from 3 reviews
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    Overall Review

    Pros

    • pro The caregivers themselves have been very good and professional people.
    • pro They liked that the company was able to provide the help they needed for their mom's care.
    • pro The caregiver has been helpful, kind, and willing to assist with personal care for their mom.
    • pro They would recommend the service and the caregiver for going above and beyond to provide assistance.
    • pro The company was very nice to them, and they reciprocated by being nice as well.
    • pro They didn't have any complaints about the services received.

    Cons

    • pro The communication with SYNERGY is concerning, especially regarding caregiver replacements.
    • pro There have been changes in caregivers, which is time-consuming and not efficient.
    • pro It is frustrating to continuously train new people.
    • pro The replacement caregiver did not show up after the original caregiver called in sick.
    • pro There are concerns about the newest caregiver staying on for a while.

    Review

    SYNERGY has been providing care services for a period of 8-10 weeks, and overall, the caregivers have been praised for their professionalism and competence. The company has managed to find suitable individuals who are dedicated to their work. However, there have been some concerns raised regarding communication with the company.

    One particular incident stands out where a caregiver called in sick. The client was assured that a replacement would be sent promptly, but unfortunately, no one showed up. It was only after contacting the company that they were informed about the replacement also falling ill. Such miscommunication can be frustrating and inconvenient for clients who rely on consistent care.

    Another issue mentioned is the constant turnover of caregivers. While it is understandable that turnover may occur in any industry, it becomes problematic when clients need to spend significant time acclimating new caregivers to their loved one's needs. This continuous training process can be time-consuming and not very efficient for those seeking uninterrupted care.

    Nevertheless, despite these concerns, many clients are satisfied with SYNERGY's services overall. They appreciate the proactive approach taken by the company in arranging necessary caregiving support for their loved ones. The caregivers themselves have been described as helpful and kind, displaying a genuine willingness to assist with personal care needs.

    The positive experiences with SYNERGY give hope that finding a competent caregiver is possible through this company. Clients value the help provided and feel reassured knowing their loved ones are receiving the assistance they require. The dedication shown by caregivers earns them recommendations from satisfied customers who recognize their hard work and commitment to providing quality care.

    Acknowledging that no service is perfect, there are instances where clients didn't have any complaints about SYNERGY's performance. These individuals appreciated the kindness shown by staff members and reciprocated by treating them respectfully as well.

    In conclusion, while SYNERGY has proven to provide professional caregivers who genuinely care for their clients' well-being, there appear to be some issues with communication and caregiver turnover. Clear and effective communication is essential in ensuring a seamless caregiving experience, and efforts must be made to minimize disruptions caused by caregiver changes. Nonetheless, the positive experiences reported by clients highlight the company's ability to match caregivers who are helpful and willing to go the extra mile for their clients' personal care needs.

    Description

    SYNERGY HomeCare of Gurnee in Gurnee, IL is an exceptional assisted living community that provides top-notch care and support for seniors. Located in a vibrant neighborhood, this community offers easy access to various amenities and services to enhance the residents' quality of life.

    The residents at SYNERGY HomeCare can enjoy the convenience of having three nearby cafes, perfect for catching up with friends or enjoying a peaceful afternoon with a cup of coffee. Additionally, two beautiful parks are just a stone's throw away, offering opportunities for leisurely walks, picnics, or enjoying the serene surroundings.

    Ensuring the health and well-being of the residents is a top priority at SYNERGY HomeCare. With ten pharmacies in close proximity, accessing medications and healthcare supplies becomes effortless. Furthermore, residents benefit from having fourteen physicians nearby, ensuring prompt medical attention whenever needed.

    Culinary delights are aplenty near SYNERGY HomeCare, with fifteen restaurants dotting the area surrounding the community. Whether residents crave fine dining experiences or casual meals with loved ones, an array of cuisines and dining options are readily available.

    For entertainment and cultural experiences, there is one theater located nearby where residents can enjoy movies, plays, or musical performances. Additionally, in case of any emergency medical needs or specialized care requirements arise, one hospital in close proximity ensures immediate access to comprehensive care.

    SYNERGY HomeCare of Gurnee prides itself on providing personalized care that meets each resident's unique needs. With an abundance of nearby amenities and services, this assisted living community offers a fulfilling lifestyle filled with comfort, convenience, and opportunities for social engagement.

    Nearby Places of Interest

    Located in Gurnee, Illinois, this area boasts a variety of amenities and services that cater to the needs of seniors. With convenient access to restaurants such as Olive Garden and Culver's, as well as pharmacies like Walgreens and CVS, residents can easily find everything they need close by. In terms of healthcare, there are several physicians' offices and hospitals nearby, including Northwestern Grayslake Hospital and Advocate Condell Medical Center Heart Scan. For leisure activities, seniors can enjoy outings to the Gurnee Mills Cinema or explore the beautiful parks like Waukegan Park District and Butler Lake Park. Additionally, transportation options like Metra provide easy access to other parts of the city. Places of worship such as St Gilbert Parish and United Methodist Church of Libertyville offer spiritual fulfillment for those seeking a sense of community. Overall, this area in Gurnee provides a well-rounded environment for senior living with a range of amenities catering to various needs.

    Restaurants

    • Superman: Ultimate Flight (0.3 miles)
    • McDonald's (0.4 miles)
    • Olive Garden (0.4 miles)
    • Culver's (0.6 miles)
    • White Castle (1.4 miles)
    • McDonald's (1.5 miles)
    • Raising Cane's Chicken Fingers (1.6 miles)

    Pharmacies

    • Walgreens (0.6 miles)
    • Walgreens (2.7 miles)
    • Walgreens (2.8 miles)
    • CVS Pharmacy (3.6 miles)
    • CVS Pharmacy (4.1 miles)
    • Walgreens (4.2 miles)
    • Walgreens (4.2 miles)

    Physicians

    • Northwestern Medicine Family Medicine Gurnee (1.2 miles)
    • Family Focused Health Care (1.5 miles)
    • Oral & Maxillofacial Surgeons (2 miles)
    • North Suburban Dermatology Associates (2 miles)
    • Hanger Clinic: Prosthetics & Orthotics (2.2 miles)
    • Towne Vision Center (2.4 miles)
    • NorthShore Medical Office Building (3.3 miles)

    Cafes

    • Panera Bread (1.7 miles)
    • Starbucks (2.6 miles)
    • Starbucks (2.8 miles)
    • Starbucks (5.6 miles)
    • Hansa Coffee Roasters (5.8 miles)
    • Somethings Brewing (5.9 miles)
    • Conscious Cup Coffee Roasters (6.1 miles)

    Theaters

    • Gurnee Mills Cinema Gurnee, Il (1.8 miles)
    • AMC Hawthorn 12 (9 miles)

    Parks

    • Waukegan Park District (3.1 miles)
    • Millenium Park of Lindenhurst (4.7 miles)
    • Butler Lake Park (6.1 miles)
    • Sun Lake Forest Preserve (6.6 miles)
    • Illinois Beach State Park (7.4 miles)
    • Lakefront Park (7.6 miles)

    Hospitals

    • Northwestern Grayslake Hospital (4.7 miles)
    • Vista Medical Center - East (5.2 miles)
    • Waukegan Il Hospital Co. (5.2 miles)
    • Captain James A. Lovell Federal Health Care Center (6.2 miles)
    • Advocate Condell Medical Center Heart Scan (7 miles)
    • Cancer Treatment Centers of America - Gastroenterology (7.5 miles)
    • Northwestern Lake Forest Hospital (8.8 miles)

    Transportation

    • Metra (5.9 miles)

    Places of Worship

    • St Gilbert Parish (6 miles)
    • United Methodist Church of Libertyville (6.1 miles)
    • Santa Maria Del Popolo Church (8.4 miles)

    Frequently Asked Questions

    Where is SYNERGY HomeCare of Gurnee?

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