Toulon Rehab & Health Care Center
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Highway 17 East P O Box 209, Toulon, IL 61483
For more information about senior living options: (844) 490-3973
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The staff are caring, competent, and kind. The facility is very clean and well maintained. The staff treat residents like family. The doctors are caring and attentive, taking good care of residents. The meals are well balanced and tasty. Residents are happy with the care they receive. Team Toulon is awesome, with hardworking and dedicated staff. The staff are friendly and helpful, always willing to meet residents' needs.
The reviewer alleges the facility steals residents' money and personal items, including clothes. The reviewer claims negligence with a resident's J-tube contributed to the death. The reviewer states their mother was found unresponsive within 24 hours and rushed to the ER/ICU due to staff negligence. The reviewer asserts there was no 24-hour respiratory staff and no training or proper care for patients with tracheas. The reviewer notes the room lacked machines to monitor heart rate or provide the proper ventilator for a tracheostomy. The reviewer reports conflicting timelines about how long the resident was down, with staff saying 5?10 minutes and hospital staff saying 20?25 minutes. The reviewer describes billing issues, including repeated unreturned calls, unresolved small bills, and perhaps misapplied payments. The reviewer highlights staffing shortages and a perceived focus on payments rather than resident care.Toulon Rehabilitation & Health Care Center presents itself as a small-town facility that many people reference with warmth, noting a pretty building and ongoing renovations as it expands memory-care capabilities. Several reviews applaud the staff for being caring, the overall feel of the place as like a family environment, and the sense that the team at Toulon truly attends to residents' needs. In several accounts, the facility is described as clean and well-intentioned, with residents and families expressing gratitude for the care their loved ones receive. The facility is also described as actively updating its offerings, including work on an Alzheimer's and dementia unit, which some families say brings real value and comfort to those living with memory impairments.
Alongside these positive sentiments, a number of reviewers raise serious concerns that cast a troubling shadow over the facility's reputation. One account centers on allegations of financial wrongdoing and property theft. A brother-in-law is described as saying the center takes $30 a month from each resident's Social Security, and after his passing in December, the family alleges that the money accumulated from those monthly withdrawals never reached them. The same reviewer accuses the center of stealing a resident's clothes, tying this alleged theft to a broader claim that money and belongings are not safeguarded. The message is unequivocal: under this account, the center is accused of exploiting residents, and the reviewer urges others not to place a loved one there.
Another heavily detailed account portrays a different kind of tragedy tied to alleged negligence. A reviewer states that their mother was admitted and not even fully in the facility for 24 hours before she was found unresponsive and rushed to the emergency department, where she was placed in the ICU. The reviewer contends that the staff lacked 24-hour respiratory coverage and did not have appropriate monitoring for a patient with a tracheostomy. The account emphasizes that a nonverbal patient requires vigilant observation, yet the room reportedly had no heart-rate monitoring machines or the proper ventilator for a trachea. The reviewer claims estimates of how long the mother was down differed between hospital staff, suggesting 5 to 10 minutes initially and 20 to 25 minutes upon arrival, with the added allegation that the trachea was dislodged. The message is stark: for this family, negligence led to severe brain trauma and a devastating outcome, and they warn others away from the facility if they want their loved ones to survive and recover.
Not all stories are negative, though. There are firsthand accounts from residents' families who speak highly of the care and the personal touch from the staff. One reviewer describes a mother as benefiting from excellent care and calls the doctors caring and attentive, noting that meals are healthy and tasty, and that their mother is happy with life at the facility. Another person explicitly says they love Toulon Rehab and enjoy working on the Alzheimer's and dementia unit, appreciating the dedication of the staff who provide great care to residents. A third reviewer calls the facility very clean and highlights the friendliness and attentiveness of the staff, who are described as genuinely caring about residents' needs.
Other testimonials place emphasis on the team's competence and the overall atmosphere. A reviewer praises Team Toulon, noting that the staff are awesome - caring, hardworking, competent, and kind, able to handle issues professionally and with common sense. Yet even among these positive views, there is a recurring caveat: the facility could benefit from updates in furnishings, modernization of medical equipment for nurses and aides, and improvements in amenities. There is also a recurring sense that staffing shortages sometimes arise, which the remaining staff manage with extra effort. People mention the need for hearing services to be brought to the facility and acknowledge that while the food is mostly good and balanced, it must meet the diverse dietary requirements of residents.
Financial and administrative friction surfaces repeatedly in multiple reviews. One person details persistent challenges with receiving a response to a small bill for their father, despite multiple calls and a six-month-old letter; in this account, the bank confirmed a check had cleared, leading to suspicions of misallocation or mismanagement of funds. The reviewer warns that the facility may not be reliable in handling finances. A different reviewer, living two hours away, describes a constant drumbeat of communications focused on payments, with limited access to detailed information about their loved one and long holds on calls, which they attribute to staff like Heather and others. The sentiment across these stories is clear: concerns about financial transparency and responsiveness are a recurring theme, undermining confidence in the facility's administrative side.
Taken together, the collection of reviews presents a nuanced portrait of Toulon Rehabilitation & Health Care Center. On one hand, many residents and families speak highly of the care, the warmth of staff, the sense of family, and the ongoing improvements underway, particularly in memory care. On the other hand, there are grave accusations of negligence that led to life-altering and even fatal consequences, along with serious concerns about financial practices and administrative communication. The facility is clearly a place of real devotion and genuine care for many, but it also carries warnings from others who report distressing experiences related to safety, monitoring, and financial handling.
For families considering Toulon, the takeaway is complex. If you prioritize a warm, compassionate staff, a clean environment, and a facility that is actively expanding memory-care services, Toulon seems to offer meaningful strengths. However, you should also scrutinize monitoring capabilities, staffing levels, and the center's processes for financial management and communications before making a decision. Addressing questions about 24-hour coverage for vulnerable residents, proper monitoring for tracheostomy patients, and transparent financial practices would be critical steps in assessing whether this facility aligns with your loved one's needs and your family's expectations.
136 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Toulon Rehab & Health Care Center in Toulon, IL provides a comfortable and engaging environment for seniors who require assistance with daily activities. Our community offers a range of amenities to ensure the well-being and enjoyment of our residents.
For our residents' convenience, we have a beauty salon where they can get their hair done and feel pampered. They can also enjoy watching their favorite shows on cable or satellite TV in the comfort of their own rooms. We provide community operated transportation for outings and errands, as well as transportation arrangements for non-medical purposes and doctors' appointments.
Our computer center allows residents to stay connected with loved ones and engage in online activities. The dining room serves delicious meals prepared by our staff, providing restaurant-style dining experiences. Residents have the option to choose from special dietary restrictions as per their individual needs.
To promote physical wellness, we have a fitness room equipped with exercise equipment. Our beautiful garden and outdoor space allow residents to relax amidst nature. For recreational activities, we offer fully furnished gaming rooms with various options for entertainment. We also have a small library for those who love reading.
Housekeeping services are provided to ensure a clean living environment, and move-in coordination is available to assist residents during the transition process. Private bathrooms are provided for privacy and convenience.
We understand the importance of mental wellness, which is why we offer a mental wellness program that focuses on enhancing cognitive abilities and emotional well-being.
Our 24-hour call system ensures that assistance is readily available whenever needed, providing peace of mind to both residents and their families. Our trained staff offers assistance with daily activities such as bathing, dressing, and transfers.
Medication management services are provided to ensure proper administration of medications according to individual needs. Our dedicated staff also assists with diabetes diets and special dietary restrictions.
At Toulon Rehab & Health Care Center, we believe in providing an active lifestyle for our residents through various activities such as fitness programs, planned day trips, and resident-run activities. Our concierge services ensure that residents have access to information and support whenever needed.
Located in the vibrant community of Toulon, Illinois, our facility is conveniently situated near parks, restaurants, and places of worship. Transportation arrangements are available to these nearby amenities.
We strive to create a warm and welcoming environment where seniors can live comfortably while receiving the care and support they need. With our comprehensive care services and diverse amenities, Toulon Rehab & Health Care Center is the ideal choice for assisted living in Toulon, IL.
Toulon Rehab & Health Care Center is located at Highway 17 East P O Box 209, Toulon, IL 61483 in Stark County, Illinois
Toulon Rehab & Health Care Center on seniors.fyi includes 8 photos including images showing landscaping, outdoor, flag, interior, trees, bedroom, decor, building, and more.
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