Regency Care Of Sterling
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Information last verified:
612 West Street Mary'S Street, Sterling, IL 61081
For more information about senior living options: (844) 490-3973
The mom received outstanding care, especially from nurse Pennie. The aunt's CNA Jaylen was absolutely amazing—very patient and gentle. The nurses and CNAs at Allure took great care of Mom and were patient, kind, and nurturing to her and her family. The Patricia Conklen family thanked the staff for making their mother's transition smooth.
It is reported that no one answers the phone and staff are hard to find, making residents feel left on their own and suggesting the facility cares more about money than care. The care is described as wholly inadequate and detrimental, with no courtesy or response after contacting the CEO. There are claims of repeated delays in response to call buttons, with help arriving only after long waits. The facility is criticized for moving a resident to a different room without notifying the family, leading to a privacy breach where the resident was found naked with the door open. The administrator is accused of mismanagement and is said to deserve removal. Overall, the facility is described as a joke, failing to provide consistent basic care.Regency Care Of Sterling is best suited for families who need a budget-conscious option where genuine bedside care can surface when the right frontline staff are involved. The facility often shows warmth and attentiveness from individual nurses or CNAs, and short-term or post-acute stays can reflect that personal touch. Yet the overall experience relies more on who is on the floor than on a consistently proactive administration. For families seeking reliable, around-the-clock oversight, with predictable responsiveness and steady governance, this community is unlikely to deliver consistently.
People who require steady call-bell response, predictable daily routines, privacy, and transparent communication should consider alternatives. The most serious red flags in the reviews center on under-staffing, delayed assistance, and an administration that is hard to reach or unresponsive to concerns. If proximity to family, rigorous administrative oversight, and a track record of timely issue resolution matter, explore other options in Sterling or the surrounding area. Even with some stellar individual caregivers, the facility’s leadership and operations appear to fall short of what families rely on for long-term housing.
On the plus side, there are credible illustrations of quality care from specific staff members. Anecdotes highlight a nurse who earned praise and CNAs who treated residents with patience and gentleness. When care is delivered by these individuals, it can be genuinely supportive and comforting for families and residents. Those bright spots matter because they demonstrate what Regency can achieve. Yet these strengths do not compensate for the persistent, systemic issues that show up in many reviews, unanswered calls, disorganized room changes, and a sense that staff are stretched too thin to maintain consistent, reliable care every day. The contrast is stark and consequential for ongoing living decisions.
Prospective residents should demand concrete assurances: assigned caregivers who will be consistently on duty, defined call-bell response times, and a clear, written escalation path when concerns arise. Tour the facility at different times to observe whether the front desk is reachable, whether staff appear rushed or available, and how privacy is protected in shared rooms. Ask to review recent incident reports, room-change procedures, and how care plans are communicated to families. If the goal is stable, predictable care, insist on measurable expectations and written commitments from management, not hopeful assurances.
Several reviews underscore alarming lapses that can undermine safety and dignity. Delayed assistance during the night, moving a private room without notifying relatives, and leaving a patient exposed or unsupervised all surface as warning signs. A sense that money drives decisions rather than resident well-being also emerges in some accounts, which erodes trust. These are not isolated anecdotes but patterns that signal a weak administrative backbone. Potential residents should weigh whether the upside of genuine frontline care can be reliably harnessed in a facility where governance and accountability appear inconsistent.
Bottom line: Regency Care Of Sterling can work for families who can actively partner with frontline caregivers to secure timely care and who are comfortable navigating an imperfect administrative framework. It is not the place for families seeking steady governance, predictable call responsiveness, and rigorous oversight as a default. For those pursuing long-term stability and a consistently high standard of resident advocacy, alternatives should be preferred, even if that means a longer drive or higher cost. In the right hands, however, a compassionate nurse or aide can make a meaningful difference here, provided expectations are clearly set and closely monitored from day one.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency Care of Sterling in Sterling, IL is an exceptional assisted living community that offers a range of amenities and care services to meet the needs of our residents. Our spacious and comfortable apartments are fully furnished and equipped with air-conditioning and cable or satellite TV for the utmost convenience.
Our community-operated transportation service ensures that residents have easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Additionally, we arrange transportation for non-medical purposes and doctor's appointments as needed.
At Regency Care of Sterling, we prioritize the well-being and engagement of our residents. Our fitness room and wellness center provide opportunities for physical activity and mental wellness programs promote emotional well-being. Our gaming room and small library offer spaces for entertainment and relaxation.
Delicious meals are served in our elegant dining room with restaurant-style dining where special dietary restrictions are accommodated. Our on-site beauty salon ensures that residents can maintain their personal grooming routines while our housekeeping services keep their living spaces tidy.
Our caring staff is available 24/7 to provide assistance with daily activities such as bathing, dressing, transfers, and medication management. We also offer high acuity care for those with more complex medical needs. A 24-hour call system ensures prompt response to any emergencies.
Residents can enjoy outdoor spaces such as gardens and indoor common areas for socializing with fellow residents or hosting family visits. The computer center provides access to technology while Wi-Fi/high-speed internet keeps residents connected.
Our vibrant community offers a variety of activities including community-sponsored events, resident-run activities, fitness programs, planned day trips, devotional activities off-site, concierge services, and scheduled daily activities.
At Regency Care of Sterling in Sterling, IL we strive to create a warm and welcoming environment where seniors can live comfortably while receiving the quality care they deserve.
This area of Sterling, Illinois offers a variety of conveniences and amenities that cater to senior living. With several places of worship nearby, including New Life Lutheran Church and Seventh-Day Adventist Church, residents have access to spiritual support and community engagement. Additionally, there are multiple pharmacies within close proximity, such as CVS and Walgreens, making it easy for seniors to access their medications and healthcare needs. A selection of restaurants like Subway and Taqueria El Carbon provide dining options for those looking to enjoy a meal out. The presence of local physicians at facilities like Sterling Rock Falls Clinic ensures easy access to medical care. Parks like Kilgour Park offer opportunities for outdoor recreation and relaxation. Transportation services such as U-Haul make it convenient for seniors to run errands or travel if needed. Overall, this area provides a well-rounded environment for senior living with its range of amenities and services readily available.
Regency Care Of Sterling is located at 612 West Street Mary'S Street, Sterling, IL 61081 in Whiteside County, Illinois
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