Spring Valley Nursing Ctr

Pros

• The staff here are caring, patient, and professional and take their responsibilities seriously.
• Aperion Spring Valley has a beautiful facility with a therapy room and an adorable patio area, offering something for everyone to enjoy.
• The rehab-to-home program is a wonderful option for those seeking short-term rehabilitation in a homelike setting with compassionate staff.
• The facility is beautiful, and the nurses and aides are dedicated, caring, and always have a smile on their faces.
• Recently remodeled, the facility looks amazing, and the hard-working, dedicated staff are evident.
• The therapy department looks beautiful and has helped many people go home.
• The physical therapy staff are good people who do great work with those who need therapy.
• The nursing staff are friendly and provide great care, contributing to a pleasant environment.
• The facility is described as best in the area.
• The residents seem very happy and well taken care of.

Cons

• One reviewer describes Aperion Spring Valley as a HORRIBLE place with bad management and an unsafe environment where patients die from neglect.
• Several reviewers say staff are treated like garbage and warn not to work there or place a loved one there.
• A reviewer recounts severe delays in care (four hours late on a breathing treatment) and nurses fumbling with suction for a trach, culminating in the caregiver's death at the facility.
• There are claims of neglectful handling of medical needs, such as a catheter bag placed on the wrong side and the bed pushed against a wall, making it hard to check the patient.
• A poster asserts the facility pockets residents' money and requires substantial out-of-pocket payments to start.
• Reviews describe dirty, neglected conditions: rooms looking nasty, hallways smelling of urine, and some residents not receiving showers for months.
• Critics allege theft and corruption: "thieves" at the facility and jewelry/cash going missing; the director of nursing on probation and an unresponsive administrator.
• One reviewer warns not to trust the reviews, suggesting many are written by staff or affiliates.

Review

Aperion Care Spring Valley inspires a surprisingly wide range of impressions from those who have interacted with it. On one hand, many reviewers praise the facility for its beauty, its pleasant atmosphere, and the compassionate care delivered by various staff members. Several accounts emphasize that when the focus is on rehabilitation, therapy, and daily support, the experience can be genuinely positive. Families describe nurses who are friendly, aides who are attentive, and therapists who help patients regain strength and independence. The rehabilitation-to-home pathway is highlighted as a particularly valuable option for those seeking short-term care with an eye toward returning home. In these narratives, the building itself often serves as a comfortable backdrop - well-kept hallways, a therapy room that feels well-equipped, and even a patio area described as adorable and inviting. For many, this combination of supportive staff and a homelike setting makes Aperion Spring Valley a favorable option for rehabilitation needs.

Another thread that runs through the more favorable reviews is the sense that therapy departments, in particular, are a bright spot. Several comments single out therapy staff as especially helpful, capable, and easy to work with. One reviewer notes that therapy was a major contributor to recovery, allowing a patient to go back home, while another calls the therapy team good to work with and acknowledges the positive impact of therapy on outcomes. A contracted COTA remarks on the facility's ongoing remodeling and how the therapy department feels integrated and valued, underscoring the impression that, on balance, the rehabilitation component is well regarded. In short, when care is smooth and therapy progresses well, many reviewers feel confident recommending the place or expressing gratitude for the progress made.

Yet the positive perceptions are interwoven with a strong cautionary thread. A substantial portion of commentary centers on serious concerns about safety, quality of care, and the overall management of the facility. Some reviewers describe the environment as unsafe and recount distressing experiences where patients seemed to suffer neglect or insufficient attention. One stark account describes a patient dying under the facility's roof, a narrative that anchors a broader critique about staffing levels, responsiveness, and the ability of the facility to respond promptly to medical needs. There are anecdotes about delayed breathing treatments, nurses fumbling with care procedures for tracheostomy patients, and seemingly avoidable discomfort or risk to residents. In several posts, the impression given is that while the staff may be generally kind, the system and the execution of care can fail in critical moments.

The tone sharpens with specific examples of what reviewers see as mismanagement or neglect. Some accounts mention instances of poor bedside care, such as misplacement of medical equipment and rooms that feel crowded or poorly maintained. There are references to odors, heavy urine smells in certain hallways, and signs that cleanliness and sanitation were not consistently maintained. A recurring claim across multiple reviews is that attention to residents' basic needs - ranging from timely treatments to prevention of falls - was not adequately addressed, with some posts describing dangerous situations that left families shaken and concerned about long-term safety. A number of reviewers tie these experiences to broader criticisms of administration and leadership, including concerns about the Director of Nursing and the overall responsiveness of the facility's leadership to families' worries.

Financial and policy concerns surface in several reviews as well. Some posts raise questions about costs and insurance-related hurdles, including mentions of substantial out-of-pocket requirements that beg questions about access and affordability. There are even allegations that financial or administrative practices - such as pocketing money or other undisclosed charges - may be at play, along with criticisms of how the COVID-19 outbreak was managed and how residents with different needs were categorized or treated during that time. A few reviewers express distrust of the facility's reviews themselves, suggesting that some testimonials may come from staff or people with ties to the organization, which adds another layer of complexity to how potential visitors should interpret online feedback.

Despite these concerns, there are also updates and improvements cited by some reviewers. A number of entries note that renovations and remodeling have occurred, contributing to a brighter, more modern feel. Several posts describe a renewed sense of dedication among staff after these changes, with residents appearing happier and therapists praising the environment as conducive to recovery. In some cases, reviewers who were initially wary or who had harsh experiences report that recent changes have shifted the dynamic in a more positive direction, reinforcing a belief that the facility can evolve and improve with time and scrutiny.

Overall, Aperion Care Spring Valley emerges as a place of contrasts. The same building and staff that deliver warmth, kindness, and effective rehabilitation for some patients are the setting for harrowing, cautionary stories from others. The common threads are clear: when care is organized with attentiveness, when therapy is integrated well, and when the environment is inviting, families and residents recount meaningful, positive outcomes. Conversely, when attention to safety, timely medical care, and administrative stewardship falters, the experience can quickly become frightening and deeply troubling for patients and their loved ones. For anyone considering this facility, these reviews collectively suggest a careful, informed approach - spend time on-site, observe care in real time, ask pointed questions about staff ratios, treatment timelines, nutrition, and safety protocols, and review state inspections and recent audit outcomes before making a decision.

Physicians

• SMH Family Health Center (0.7 miles)
• Illinois Urologic Health Surgeons: Steve Chung, MD (0.8 miles)
• St Margaret's Health (0.8 miles)
• Hazel Marie Boyle Health Center (0.8 miles)
• Ivch Medical Office Building (3.7 miles)
• Elizabeth Ritz MD (3.7 miles)
• Peru Primary Care Professionals (3.9 miles)

Hospitals

• St Margaret's Hospital (0.8 miles)
• St Margaret's Hospital (0.8 miles)
• Illinois Valley Community Hospital (4.6 miles)

Places of Worship

• Spring Valley United Church of Christ (1 miles)
• St Benedict Catholic Church (3 miles)
• Saint Mary's Roman Catholic Church (5.4 miles)
• Sacred Heart Church & Rectory (5.4 miles)
• United Church of Christ Congregational (5.5 miles)
• First Lutheran Church Elca (5.6 miles)
• First Congregational Church (5.7 miles)

Restaurants

• Subway (1 miles)
• Sapp Bros (3.1 miles)
• House of Hunan (3.1 miles)
• Giese Art Tavern (3.7 miles)
• John's Place (3.7 miles)
• Bayou Express (3.9 miles)
• Culver's (3.9 miles)

Pharmacies

• Thompson Rexall Drug (1 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.2 miles)
• Walmart Pharmacy (4.6 miles)

Transportation

• Illinois Valley Regional Airport (VYS) (2.7 miles)
• U-Haul (2.9 miles)
• Bus Stop (3.1 miles)

Parks

• Veterans Park (3.2 miles)
• Centennial Park (3.8 miles)
• Washington Park (3.9 miles)
• Veteran's Park (5.5 miles)
• Hopkin's Park (5.6 miles)

Theaters

• AMC Theaters (3.9 miles)

Cafes

• Starbucks (4.4 miles)
• Lil' MAD Cafe Gourmet Shop (5.5 miles)
• Lock 16 Cafe and Gift Shop (5.5 miles)