Aperion Care Spring Valley
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1300 North Greenwood Street, Spring Valley, IL 61362
For more information about senior living options: (844) 490-3973
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The staff are caring, patient, and professional, and take their responsibilities seriously. The facility is beautiful and well-maintained, with a therapy room and a welcoming patio area. The rehab-to-home program is a wonderful option for short-term rehabilitation, described as homelike with compassionate staff. Therapy staff are helpful, friendly, and easy to work with, and therapy helps residents go home. The nursing and therapy teams are dedicated and deliver care with a positive demeanor. The facility has been recently remodeled and looks amazing. Residents seem happy and well taken care of, and many would recommend the place. The atmosphere is friendly and positive, with hardworking and dedicated staff.
The facility is described as a HORRIBLE place with bad management and unsafe conditions, where patients allegedly die from neglect. Residents are reportedly losing weight due to burnt meals and what is described as inadequate nutrition. Staff are criticized as lazy and uncaring, with examples of nurses fumbling with procedures and CNAs failing to assist. The environment is said to be dirty, with rooms and hallways smelling of urine and linens not properly cared for. There are accusations of financial exploitation, such as pocketing residents' money and requiring large out-of-pocket payments to start care. COVID-19 handling is condemned for mixing non-COVID and COVID-positive residents and contributing to hospitalizations. Specific patient harm is reported, including delays in treatment and improper catheter management, sometimes resulting in severe outcomes. Management concerns are raised about leadership, including a Director of Nursing with a license on probation and an unresponsive administrator.Aperion Care Spring Valley presents itself to the community as a facility with a decidedly mixed track record in the eyes of those who've lived it from the inside. Across the spectrum of reviews, there is a recurring pattern: many residents and family members speak warmly of compassionate staff, engaging therapy, and a pleasant, homelike atmosphere, while others recount serious concerns about safety, management, and quality of care. The resulting portrait is not one-note; it reflects a facility that has made meaningful positive impressions for some, even as it has left others deeply frustrated or alarmed.
On the brighter side, a substantial number of reviewers highlight the care and demeanor of the staff. Families note that the staff are caring, patient, and professional, with nurses described as nice and friendly. The dietary program is praised by several visitors who found the meals to be good or improving, and activities are repeatedly described as engaging and fun. Therapy departments earn particular commendation, with many recounting that therapy helped residents recover, regain function, and return home. Multiple accounts describe the rehab-to-home pathway as a wonderful option for short-term rehabilitation, and the setting is frequently described as beautiful and welcoming - an impression reinforced by mentions of a recently remodeled facility, a well-equipped therapy room, and a pleasant patio area. In short, for some, Aperion Spring Valley is a place where compassionate care and effective rehabilitation can make a meaningful difference.
Other reviewers underscore the strengths of therapy staff and rehab services. Several comment that therapy was particularly good and that therapists were professional, approachable, and effective partners in a resident's recovery. The environment is repeatedly characterized as homelike and comfortable, with some reviewers noting that the facility feels like a place where loved ones can be treated with dignity and receive attentive help. A contracted therapy professional, describing their long tenure in the building, paints a picture of ongoing remodeling and a facility that remains a pleasant place to work and, by extension, a place where residents can receive quality care. The consensus from these voices is clear: when therapy is accessible and well-led, residents can experience tangible improvements and a smoother path to going home.
Yet the same facility is associated with sharply negative experiences that cannot be ignored. A subset of reviews portrays Aperion Spring Valley as an unsafe or poorly managed environment, with alarming anecdotes about neglect, late treatments, and unsafe conditions. One account describes a four-hour delay on a breathing treatment for a patient with pneumonia, followed by a nurse fumbling with suction for a tracheostomy, and a bedside setup that allegedly compromised a patient's safety and comfort. Other stories recount urine bags left out of sight, beds pressed up against walls, and other signs of care lapses that raise serious concerns about daily safety standards. There are even more extreme claims about deaths occurring under the facility's watch, prompting warnings about the overall safety and reliability of the care provided in at least some units.
The concerns extend to the management structure and responsiveness of leadership. Several reviewers fault the administration and the Director of Nursing for poor oversight, a perceived lack of accountability, and slow or absent communication with families. There are denunciations of having to navigate a system that feels unresponsive, with accusations that management teams do not address critical issues or return calls. In one especially scathing account, a family member describes a pattern of neglect over a prolonged period, including fall risks and unresolved medical issues, followed by a mother's decline and eventual death, which the reviewer attributes in part to systemic failures. These testimonies contribute to a broader sentiment among some visitors that, despite a nice facility and capable therapists, there is a troubling disconnect between patient welfare and administrative operations.
Other reviews add further layers of complexity to the facility's reputation. Some families report pleasant visits where caregivers were attentive and friendly, and where residents appeared well cared-for on a day-to-day basis. Conversely, other posts raise concerns about cleanliness and odors in certain hallways, and even accuse staff of indifference or a "fake" demeanor designed to mask deeper issues. Security concerns appear in harsher notes as well, with warnings about keeping valuables safe and suspicions about how funds and admissions insurance are handled. A few reviewers explicitly challenge the authenticity of online reviews, suggesting that many posts may originate from staff or those affiliated with the facility, which complicates how prospective families should weigh the information.
Taken together, the collection of reviews depicts a facility that can deliver meaningful positive outcomes for some residents - especially in the areas of therapy quality, staff kindness, and a comfortable, attractive environment - while simultaneously presenting serious red flags for others, particularly around safety, administration, and interpersonal trust. Some families attest to successful rehabilitation stories, short-term stays that end with going home, and staff members who exemplify dedication. Others warn of delayed treatments, unsafe conditions, and management practices that they believe endangered patients or left families feeling unheard. The contrast is stark and persistent enough to form a nuanced, cautionary picture rather than a single verdict.
For families evaluating Aperion Care Spring Valley, the takeaway is to approach with both optimism and scrutiny. The facility clearly has strengths - especially in its therapy programs, compassionate frontline staff, and a recently updated, inviting environment - that can facilitate meaningful recovery and well-being. At the same time, there are credible, strongly worded concerns about safety, care consistency, and administrative responsiveness that deserve careful consideration. If you're weighing this option for a loved one, visits that include direct conversations with nurses, therapists, and administrative leaders, along with a close look at daily routines, cleanliness, and safety practices, can help you form a more complete view. The stories here reflect real, lived experiences, and they underscore the importance of thorough, individualized due diligence when selecting a care setting.
98 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Aperion Care Spring Valley in Spring Valley, IL is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents.
The community provides a comfortable and welcoming environment for seniors with its fully furnished apartments, private bathrooms, and beautiful outdoor spaces including a garden. Residents can enjoy the convenience of on-site beauty salon services, as well as access to cable or satellite TV and Wi-Fi/high-speed internet.
Aperion Care Spring Valley also places a strong emphasis on wellness and social engagement. Residents have access to a fitness room and wellness center, as well as opportunities for social interaction through various activities and planned day trips. The community even has a gaming room, small library, and computer center for entertainment and intellectual stimulation.
When it comes to dining, Aperion Care Spring Valley caters to individual needs with its restaurant-style dining experience and special dietary restriction options. Assistance with meal preparation, medication management, and other activities of daily living is provided by attentive staff members who are available 24/7.
The community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians’ offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have easy access to essential services while maintaining an active lifestyle.
Aperion Care Spring Valley is committed to providing personalized care and promoting overall well-being for its residents. With its comprehensive amenities and care services paired with its prime location in Spring Valley, IL, this assisted living community offers an exceptional living experience for seniors seeking comfort, convenience, and companionship.
Aperion Care Spring Valley is located at 1300 North Greenwood Street, Spring Valley, IL 61362 in Bureau County, Illinois
Aperion Care Spring Valley on seniors.fyi includes 9 photos including images showing interior, landscaping, seating area, reception, office, workspace, kitchen, tree, and more.
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