Liberty Village of Peru

Pros

• The Manor Court facility is clean and smells fresh, unlike other facilities.
• The CNAs at Manor Court work incredibly hard and go above and beyond for the residents.
• The activities team at LV-Manor Court does a phenomenal job making things happen and is thoughtful and creative.
• The therapists at Manor Court are knowledgeable, competent, individualized, and friendly.
• The administrative staff at Manor Court are receptive, attentive, competent, and calm in extraordinary situations.
• The kitchen staff during meals at Manor Court is very kind and remembers resident preferences.
• Senior staff at Manor Court respond efficiently, fairly, and strategically to concerns from families.
• The front receptionists and maintenance staff at Manor Court demonstrate admirable leadership and efficiency.

Cons

• The rent for a shared room is considered prohibitive and not aligned with the economics of the area.
• The facility is in need of a refresh in terms of colors, lights, and space.
• There are concerns about the attentiveness and responsiveness of the nursing staff to patients' needs.
• Some nurses appear to prioritize tasks in the kitchen over attending to patients.
• Patients have been left in diapers for longer periods than necessary after rehab, hindering their ability to regain independence.
• There is disappointment with the quality of food provided.
• Despite internal politics, the senior administrative staff have been deemed competent but there are mixed feelings towards them.
• There have been instances where multiple CNA-nursing staff were seen chatting instead of attending to residents' requests for assistance.

Review

Manor Court, a facility located in Peru, Illinois, has received mixed reviews from residents and their families. One reviewer commends the facility for its transparency and thoroughness in providing online reviews for decision-making purposes. They mention that they are not posting a revenge review but rather offering detailed feedback. With multiple facilities available in two states, the reviewer expresses hope that corporate will respond to these reviews.

In terms of location and personal experiences with Bounce Back as well as conversations with current residents and families, the reviewer states that Manor Court was the only choice among the options in the area. They rate the facility at 4.5 stars overall, which is slightly above average on Google's rating scale. However, they express concern about the room-rent ratio, finding it expensive compared to other facilities in the area.

The shared rooms at Manor Court are likened to college dorms but with larger bathrooms. Each resident receives a four-drawer dresser and a nightstand. While some residents use the shower minimally or even convert it into a closet space, others find it spacious enough for mobility aids. The cleanliness of the facility is praised, with rare instances of items being left on the floor or untidy common areas. The cleaning and housekeeping personnel receive commendations.

The reviewer calls upon corporate management to consider refreshing the facility by adding colors and replacing lights, as well as expanding activity space by knocking out walls at the entrance. They emphasize that despite some internal politics within administrative staff members, senior staff have proven receptive and competent during extraordinary situations. They appreciate clear explanations when there are concerns or misunderstandings.

The primary success of Manor Court is said to be based on certified nursing assistants (CNAs), who work diligently and respectfully while tending to residents' needs. Although there is little interaction mentioned with registered nurses (RNs), most CNAs are deemed hardworking individuals deserving of higher pay due to their many responsibilities.

Food at the facility is rated around 4 stars, with an understanding of the challenges faced in catering to diverse diets and restrictions. The kitchen staff is commended for being kind and remembering resident preferences during meals. Activities provided by Manor Court's team receive high praise from the reviewer, as they adapt to various residential styles and needs. These activities are credited with significantly enhancing the stay for residents.

Lastly, therapists at Manor Court are described as knowledgeable, competent, friendly, and individualized in their approach to rehabilitation. While the reviewer acknowledges limitations in character count for their evaluation, they hope that their comments will assist others in finding the best place for their loved ones.

However, another review highlights concerns regarding the nursing staff at Manor Court. The reviewer observes instances where CNA-nursing staff members were chatting in the halls instead of attending to patients who requested help. The nurses were often found in the kitchen area rather than providing hands-on care. According to this review, a loved one was left in diapers for an extended period after rehab when they should have been encouraged to regain independence without relying on diapers.

In summary, while Manor Court receives overall positive ratings from one reviewer who appreciates transparency and activities offered at the facility, another reviewer expresses dissatisfaction with the level of attention provided by nursing staff. As with any facility, there are areas for improvement that could enhance resident experiences and ensure that proper care is consistently provided.

Physicians

• Bard Optical - Peru (0.1 miles)
• Saint Margarets Hospitals (0.3 miles)
• Sears Hearing Aid Center by Miracle-Ear (0.3 miles)
• St Margaret's Health Services: Chilson Dale DO (0.4 miles)
• St. Margaret's Ear, Nose & Throat Center (0.4 miles)
• A Woman's Connection (0.5 miles)
• Soderstrom Skin Institute (0.6 miles)

Restaurants

• Culver's (0.2 miles)
• Bayou Express (0.5 miles)
• Wendy's (0.6 miles)
• Master Buffet (0.7 miles)
• Liberty Family Restaurant (0.7 miles)
• Steak 'n Shake (0.7 miles)
• Chipotle Mexican Grill (0.8 miles)

Theaters

• AMC Theaters (0.5 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (0.9 miles)
• Walmart Pharmacy (1.6 miles)
• Thompson Rexall Drug (4.3 miles)

Parks

• Veterans Park (0.9 miles)
• Centennial Park (1 miles)
• Washington Park (1.2 miles)
• Starved Rock State Park (7 miles)
• Hopkin's Park (8.4 miles)
• Veteran's Park (8.5 miles)
• Buffalo Rock State Park (10.9 miles)

Transportation

• Illinois Valley Regional Airport (VYS) (1.5 miles)
• Bus Stop (2 miles)
• U-Haul (2.1 miles)

Cafes

• Starbucks (1.5 miles)
• Lock 16 Cafe and Gift Shop (2.1 miles)
• Lil' MAD Cafe Gourmet Shop (2.1 miles)

Hospitals

• Illinois Valley Community Hospital (1.6 miles)
• St Margaret's Hospital (4 miles)
• St Margaret's Hospital (4 miles)

Places of Worship

• Spring Valley United Church of Christ (4.2 miles)
• St Benedict Catholic Church (5.5 miles)
• United Church of Christ Congregational (8.1 miles)
• First Lutheran Church Elca (8.1 miles)
• Sacred Heart Church & Rectory (8.2 miles)
• Saint Mary's Roman Catholic Church (9.5 miles)
• First Congregational Church (9.8 miles)