Cambridge Nursing & Rehab Center

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  • Interior

    A modern healthcare facility hallway featuring a welcoming reception area.

  • Decor

    A stylish coffee station featuring a modern black cabinet, wall clock, and a drinks dispenser, complemented by decorative plants.

  • Building

    An exterior view of a hotel featuring modern architecture and multiple windows.

  • Architecture

    A modern hotel building featuring brick architecture and a parking area.

  • Bedroom

    A well-lit hospital patient room featuring a neatly made bed and modern furnishings.

  • Artwork

    A stylish and modern waiting area featuring comfortable seating, contemporary artwork, and a welcoming atmosphere.

  • Natural Light

    A spacious physical therapy room equipped with walking rails and stairs for rehabilitation exercises.

  • Exercise Equipment

    A spacious rehabilitation gym featuring exercise equipment and wooden stairs, ready for fitness activities.

  • Modern Furniture

    A welcoming and cozy setup featuring a neatly made bed, decorative pillows, and thoughtful touches for comfort.

Cambridge Nursing & Rehab Center

9615 North Knox Avenue, Skokie, IL 60076

For more information about senior living options: (844) 490-3973

4.3 from 47 reviews
5 stars
35
4 stars
4
3 stars
1
2 stars
0
1 stars
7

Skilled Nursing Facility

Overall Review of Cambridge Nursing & Rehab Center

Pros

  • pro The staff at Citadel of Skokie are kind, caring, and helpful.
  • pro The administrator is straightforward, diligent, and responsive to questions.
  • pro The nursing staff is large, amazing, tireless, and knowledgeable.
  • pro The rehabilitation and therapy teams (physical, occupational, and speech) are outstanding.
  • pro The facility is clean and well maintained, with friendly and considerate staff.
  • pro The food is good with varied menus and accommodating options.
  • pro The activities program is excellent, offering engaging games and movie options.
  • pro The reception and operations staff are welcoming and supportive for families.
  • pro The overall care environment is safe and well managed.

Cons

  • pro The reviewer described Citadel of Skokie as hell to live in and very dirty.
  • pro The reviewer claimed staff lost their wallet, confiscated items from the room, and forced another antibiotic to keep them there.
  • pro The reviewer stated the organization is poorly run and among the worst in the state.
  • pro The reviewer described the staff as extremely incompetent in communication, with the assistant director rushing them off the phone and the administrator not reaching out.
  • pro The reviewer alleged that meals were left uneaten or served without lids, leading to significant weight loss.
  • pro The reviewer alleged that the facility put residents in physical danger, including a bed that fell apart and caused head injury.
  • pro The reviewer said staff were unable to insert a catheter and did not take residents out for walks, keeping them in bed unnecessarily.
  • pro The reviewer claimed that the top administrators posted or enlisted others to post phony five-star reviews.

Review

Citadel of Skokie presents itself in many reports as a facility that combines a welcoming environment with a strong, hands-on staff culture. Several reviewers emphasize a warm, family-like atmosphere where the people who work there are patient, kind, and genuinely committed to their residents. The location is noted as convenient, with ample parking and a layout that supports a range of services, including a memory-care wing on the second floor and a gym on the first floor where therapists guide residents through rehabilitation and walking practice. For many families, the emphasis on hiring capable, multilingual staff is a standout feature, underscoring a sense that residents are understood and well cared-for by professionals who speak diverse languages and bring a depth of experience to daily care, therapy, and administration.

Across the board, the staff receives high praise from residents and families for the breadth of roles and the quality of interactions. Administrators and office staff are described as responsive and straightforward, with quick follow-ups and helpful problem-solving. The nursing teams are repeatedly highlighted as tireless, knowledgeable, and supportive, with CNAs who are hard-working and attentive. Rehabilitation services - physical and occupational therapy in particular - are singled out for effectiveness, with dedicated therapists helping residents improve mobility and balance, often in a well-equipped therapy gym. Speech and cognition therapy is also noted for its person-centered approach, with therapists who incorporate information about a resident's life to tailor cognitive support. The broader medical team - including physicians, nurse practitioners, and a consultative set of specialists who come on rounds - contributes to a sense of comprehensive care, sometimes reinforced by vaccines, imaging, and infusions as needed. The social, psychological, and psychiatric staff are described as engaging and sociable, contributing to a supportive atmosphere that aims to address emotional as well as physical well-being.

Several individual stories reflect the positive impact of this care. One reviewer recounts their husband's experience with advanced Parkinson's disease and notes remarkable support from the staff, including the way clinicians communicate with families, adapt care plans, and coordinate with outside doctors to manage medications. Other family members describe improvements in mood and quality of life after moving a loved one to Citadel, including a grandmother whose mood and happiness reportedly improved after the transition. Veterans comprise a notable portion of the resident population, and reviewers highlight the VA-contracted status as a factor in the level of care and attention residents receive. The facility's menus, posting of daily options, and the ability to request alternate meals with notice are also cited as practical, resident-friendly touches that contribute to daily comfort. Outdoor spaces, television access, and a lively slate of activities on site create a sense of normalcy and engagement for residents.

Yet, alongside the praise, there are substantial concerns raised by other reviewers. A few accounts describe troubling experiences that call into question the quality and safety of care. One account details a resident who felt his belongings were lost and accused staff of confiscating items from his room, and who experienced what he describes as being pressured into additional treatments to remain hospitalized. This reflects a perception of policy enforcement that left the reviewer uneasy and wary about where to find accountability. Another account paints a harsher picture: a facility described as dirty and with low ethics, where residents' needs were not met consistently, and where gaps in basic infection prevention and COVID-related measures were alleged. The same post points to a broader impression of mismanagement and a culture in which resident safety did not appear to be the top priority.

Communication challenges emerge in several negative reviews. A particular incident involving the administrator and a department of leadership is cited, with feedback that during a period of crisis the administrator was hard to reach and unavailable, leaving family members without clear guidance on whom to contact for urgent concerns. The reviewer notes attempts to engage with a named administrator and a director of nursing without satisfactory responses, which contributed to a sense of isolation during a difficult time. Beyond communication, some residents and families report basic care problems, including inadequate assistance with meals and weight loss, delayed feeding, and questions about how basic tasks were being supported. There are accusations that a bed malfunction led to a fall, and instances where pumps or catheters were not managed properly, paired with a broader impression that staff sometimes avoided taking residents for activities outside their rooms, preferring to keep them stationary when physical therapy would benefit them.

Safety and quality of care concerns are echoed in a second, strongly negative perspective that emphasizes episodes of care lapses and a sense that some staff did not engage proactively with residents' needs. The combination of perceived neglect, communication lapses, and care missteps - the impression that essential tasks were being overlooked, that meals were not consistently provided with proper handling, or that patients were kept in bed longer than appropriate - contributes to a view of a facility that, in at least some moments, fails to meet expected standards of safety and attentiveness. Acknowledging these points alongside the positive experiences paints a nuanced picture: Citadel of Skokie is widely valued for its compassionate, capable staff, strong rehabilitation services, and supportive environment for veterans and families, while also facing reports of serious concerns about administration, safety protocols, cleanliness, and reliable responsiveness during difficult periods.

In sum, Citadel of Skokie appears to be a facility of dual realities. For many residents and their families, it represents a place of caring professionals, robust rehabilitative care, and a community-like atmosphere that fosters trust and improvement. The praise centers on the dedication of nurses, therapists, administrators, and support staff, as well as the tangible benefits of a well-organized therapy program, accessible amenities, and a sense of being valued as a member of a care-focused community. However, there are credible and detailed criticisms from other observers that emphasize safety, cleanliness, staffing consistency, and communication gaps - issues that, if addressed, could further enhance the quality of life and safety for residents. The overall impression is one of a facility with a strong core of committed caregivers, balanced by real concerns about process and safety that have been raised with seriousness and urgency by some family members and former residents.

Features

Housing

  • 113 resident community capacity 113 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago O'Hare International (10 miles away) Chicago O'Hare International (10 miles away)
  • Chicago Midway (19 miles away) Chicago Midway (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Cambridge Nursing & Rehab Center, a distinguished assisted living community located in the heart of Skokie, IL. Our facility is designed to provide a warm and inviting environment for residents while offering a comprehensive range of services and amenities tailored to meet individual needs.

At Cambridge, we take pride in our extensive amenities that enhance the quality of life for our residents. Our well-appointed community features a beauty salon, fitness room, and gaming room, ensuring opportunities for both relaxation and engagement. Residents can enjoy delicious meals served in our restaurant-style dining area or utilize their private kitchens for light meal preparation. The beautifully landscaped outdoor spaces and serene gardens offer perfect settings for leisure and socialization.

Our dedicated care services guarantee 24-hour supervision and support tailored to each resident's needs. We provide assistance with daily living activities such as bathing, dressing, medication management, and dietary requirements? including specialized diets like diabetes-friendly options. The wellness center complements these services by promoting mental health through engaging programs.

Residents at Cambridge are encouraged to stay active and connected through various planned activities and fitness programs, supported by our concierge services that cater to individual interests. Scheduled outings offer enriching experiences outside the community, while resident-run activities foster camaraderie among peers.

Conveniently located near shops, parks, pharmacies, medical facilities, transportation options, places of worship, dining establishments, theaters, and hospitals ensures that everything needed is just a short distance away.

At Cambridge Nursing & Rehab Center in Skokie, we strive not just to provide care but also to cultivate a vibrant community where every resident can thrive. Come experience quality assisted living with us!

Videos

Nearby Places of Interest

Cafes

  • Starbucks (0.4 miles)
  • Starbucks (2.2 miles)
  • Starbucks (2.4 miles)
  • Starbucks (3.1 miles)
  • Little Beans Cafe (3.4 miles)
  • Starbucks (3.5 miles)
  • Starbucks (6.9 miles)

Pharmacies

  • Walgreens (1.4 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.7 miles)
  • Walgreens (3.3 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (3.7 miles)

Physicians

  • North Shore Physicians Group (2.9 miles)
  • Resurrection Medical Center Professional Building (6 miles)
  • Northwestern Memorial Physicians Group (7.8 miles)
  • NorthShore Medical Group (8.1 miles)

Transportation

  • CTA-Linden (2.9 miles)
  • Cta (4.4 miles)
  • CTA Jarvis (4.7 miles)
  • Cta (6 miles)
  • Jefferson Park Bus Terminal (6 miles)
  • Cta (7.6 miles)
  • Cta (7.8 miles)

Parks

  • Leahy Park (2.9 miles)
  • Clarkson Park (3.5 miles)
  • Dawes Park (3.6 miles)
  • Centennial Park (3.6 miles)
  • Dubkin Park (4.6 miles)
  • Warren Park (4.6 miles)
  • Horner Park (6.9 miles)

Restaurants

  • Raising Cane's Chicken Fingers (3 miles)
  • Chick-Fil-A (3.3 miles)
  • Glenview Dairy Bar (3.4 miles)
  • Wildfire (4.1 miles)
  • Panda Express (4.7 miles)
  • Superdawg Drive-In (4.7 miles)
  • R Public House (4.7 miles)

Places of Worship

  • Baha'i House of Worship (3.3 miles)
  • North Shore Congregation Israel (6.5 miles)
  • Congregation Solel (7.8 miles)

Theaters

  • AMC Village Crossing Theatre (3.4 miles)

Hospitals

  • Saint Francis Hospital (3.7 miles)
  • Swedish Covenant Hospital Cancer Care (6 miles)
  • Glenbrook Hospital (6.2 miles)

Frequently Asked Questions

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